Ξενοδοχεία με spa σε Osaka Prefecture, Japan

## Hygiene and Service: The hotel has a policy that guests must put out a 'clean my room' sign before 10 AM each day for full housekeeping. Otherwise, only towels and trash bags will be replaced. Even with full cleaning, it's just a basic tidying up; linens and pillowcases are not changed. ## Location: It's a bit far from Osaka JR Station, but you can get there directly via bus #88. There's a convenience store downstairs, but not many restaurants in the immediate vicinity. ## Facilities: There's a public bath (which is also open to the public, so it can get very crowded in the evenings). On the first floor, the lobby offers soda, coffee, and an ice machine for guests to use at any time.

Huge thanks to the hotel for the room upgrade to a high floor! The view was absolutely amazing, both day and night, and we could even see Tsutenkaku Tower. We stayed for 5 days, and the room was spotlessly clean. The housekeeping staff did a meticulous job daily, even tidying up our charging cables and organizing our clothes. Breakfast at the hotel was delicious, and the location is fantastic. It's right next to Namba Parks, making dining and shopping super convenient. Plus, it's just a short walk to Shinsaibashi and Kuromon Market, which made getting around and exploring hassle-free.

I've stayed at this hotel before, and everything—location, transport, price, facilities, and service—was excellent. But this time, it wasn't good. 1. The staff weren't as enthusiastic as before. 2. The front desk guy said they no longer provide bottled water; you have to get it from a dispenser near the elevator. 3. The cleaning staff just tossed my pajamas on top of my suitcase. 4. There were some stains on the duvet cover... I stored my luggage, and I recall being charged for it previously. This time, when I asked how much to pay, the young lady seemed surprised and told me it's free. Mostly, having my pajamas thrown on my suitcase really annoyed me.

The hotel is conveniently located between JR Osaka Station and Umeda subway stations, about a 10–12 minute walk, and can be easily accessed via elevated walkways. In the afternoon, the hotel offers complimentary afternoon tea, and in the evening there is a free lounge with unlimited drinks and light snacks, which is a great bonus. Guests can enjoy the large public bath both in the morning and at night, with the last entry available until 1:00 a.m. The hotel also provides a wide range of skincare products and amenities for guests, which adds extra comfort to the stay. There are two convenience stores and a drugstore right next door, and just one street away is a lively shopping street with a shrine, making the area both convenient and enjoyable to explore. Overall, this hotel offers excellent value for money and exceeded my expectations.

Good location, clean. However, the facilities are quite limited. The hotel does not provide any laundry or washing machine services. We had to bring our clothes to the nearest laundry shop, which is about 10 minutes away. It would be helpful if the hotel could offer a laundry service, or assist guests by sending clothes to a nearby laundry with an additional charge. Otherwise, guests have to wait there for about 50 minutes just for the laundry to be ready.

The Imperial Hotel Osaka boasts an excellent location near Sakuranomiya Station, offering stunning river views from its upper floors and even a glimpse of Osaka Castle in the distance. Below, the riverside greenery and small beach create a serene and lovely atmosphere. The hotel has a vintage charm, and while some facilities show their age, it didn't detract from a comfortable stay. The mattress was just right – not too soft, not too firm – and even the single beds were spacious. Room insulation was good, and the shower had strong, hot water, which was very pleasant. However, the lighting was a bit dim, making it slightly inconvenient for getting ready. This visit was specifically to experience the 'Miyake' (a term for the three most prestigious hotels in Japan) level of service, and indeed, this venerable hotel delivered polite and thoughtful service without feeling overbearing. For instance, when checking out, knowing we had plenty of time before our flight and planned to explore Umeda further, they proactively reminded us about their shuttle service to the airport if we were heading there directly. When we said we were going to Umeda, they even asked if we'd like to leave our luggage at the hotel. They also directly helped us with calling a taxi, specifying the destination, and handling our luggage. I truly loved their Japanese staff! However, it seems the hotel has hired some South Asian staff for housekeeping. I noticed some dust on the glass shelf in the bathroom and on the TV cabinet. But these are minor issues, and overall, the cleaning was quite thorough.

Conveniently located to the World Expo and the Global Transportation. The accommodation is very cost-effective, there are food downstairs, and there is a large bath in the hotel. It is a little remote and not busy. But it is quiet, and the front desk can speak Chinese, which is very considerate.

The room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second, upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.

#Breakfast included 06:30–09:30 (last entry 9:00) @ 2F Restaurant HATAGO #Complimentary Yonaki Soba 21:30–23:00 @ 2F Restaurant HATAGO #Complimentary Ice Cream 15:00–25:00 @ 13F Bath #Complimentary Lactic Acid Bacteria Drink 05:00–10:00 @ 13F Bath #Hot Spring #Sauna 15:00-10:00 the next morning (Sauna closed 01:00–05:00) @ 13F #Daily Housekeeping #Laundry @ 13F #Vending Machine @ 2F, 8F, 13F #Complimentary Baggage Storage during Check-in/Check-out #13-min walk from Exit 4B of Shinsaibashi Stn. (MIDOSUJI) #5-min walk from Exit 7 of Nagahoribashi Stn. (SAKAISUJI) #5-min walk from Exit 2 of Nihonbashi Stn. (SAKAISUJI / SENNICHIMAE / KINTETSU) I love the massage chairs!

Highly recommend this hotel for families traveling with children to Osaka. They have a shuttle bus directly to Osaka Station, making shopping a breeze and eliminating the need to plan your transportation. There's also a shuttle to Universal Studios Japan (USJ), which you need to book in advance, just be sure to be on time. For the return trip, you'll need to make your own way back, but the subway is very convenient. I'll definitely stay here again next time I'm in Osaka. Highly, highly recommend!