Cold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.
Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
Hotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.
This hotel, beautifully converted from a historical landmark, features a magnificent, long palatial staircase that's absolutely stunning and perfect for photography – truly grand and beautiful! The staff were incredibly friendly and attentive, always going above and beyond to assist with any request. Our room was comfortable, spotless, and well-equipped, with quiet and efficient air conditioning that ensured a comfortable stay.
Mövenpick Resort & Spa Karpacz is a real pearl among mountain hotels. Located in the picturesque surroundings of the Karkonos, it combines luxury with the proximity of nature. The rooms are spacious, elegantly decorated and very comfortable, and the spa zone with swimming pools and saunas guarantees full relaxation.
The restaurant – is delicious, prepared with the highest care and fresh ingredients. The unique culinary attraction is the help of sommelier, which with great commitment advises perfect wines for food, making dinner an unforgettable experience.
Hotel service is extremely friendly and professional, and the atmosphere is full of peace and elegance.
It is a nice place with a nice view. You can see that the rooms are very well exploited when on one side of the rooms are quite new, however, it is already destroyed. The broken shower probably didn't hold such a movement :) There was no elevator and no access to the cage for the carriages - with the yearly child it was a kind of obstacle. In general, I can fly this object, but it has its mankaments.
I rate my stay at the Radisson Blu Hotel in Wrocław very positively. The hotel has an excellent location in the city center, right next to the Old Market Square and close to major tourist attractions, making it a great base for both tourists and business travelers. The rooms are spacious, clean, and well-appointed, and the beds are exceptionally comfortable. The hotel staff is polite, professional, and always willing to help. Breakfast deserves special mention – a very wide selection of dishes, fresh products, and a high standard of service. The hotel also offers amenities such as a fitness center and fast Wi-Fi, which further enhance the comfort of your stay. Minor downsides include the rather high prices – especially for parking and some additional services – and some rooms could use a bit of a refresh. Overall, however, the Radisson Blu Wrocław is a highly recommended place: elegant, well-organized, and offering a high standard, perfect for both a short trip and a longer stay in the city.
The hotel service is quite good. The front desk greeted them warmly and politely. The room service was OK, but the room facilities were a bit loose. The breakfast was OK.
Εξαιρετικό
92 κριτικές
9,2/10
Τιμή από
111 $
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Spa στην πόλη Lower Silesian
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Lower Silesian
Εμφάνιση όλων
9,2/10
Great
GGuest UserOverall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
RRick91The hotel service is quite good. The front desk greeted them warmly and politely. The room service was OK, but the room facilities were a bit loose. The breakfast was OK.
Cchi mingThis hotel, beautifully converted from a historical landmark, features a magnificent, long palatial staircase that's absolutely stunning and perfect for photography – truly grand and beautiful! The staff were incredibly friendly and attentive, always going above and beyond to assist with any request. Our room was comfortable, spotless, and well-equipped, with quiet and efficient air conditioning that ensured a comfortable stay.
GGuest UserThe stay was absolutely fantastic. The breakfast is superb and has a lot of variety. The spa and the gym are on the smaller side, but both facilities offer everything you need. What I loved especially was the location close to the cathedral and how quiet it was for such a central location.
MMaiinotwThe location of the hotel couldn’t be better! - 5-10mins walk to the old town centre, 1min from the shopping mall, easy to get there, very convenient!
The staff is super friendly and helpful!
The rooms are tidied and clean!
Halls and shared spaces are just what we needed for the group of 11 friends.
Plus: Drinkable water is refillable at any time.
GGuest UserGreat hotel, clean room and nice shower, coffee dispenser, comfortable bed and pillows and a really nice view of the river.
Very close proximity to the town, just 5-6 min walk in a quiet place.
Negatives are they need a deposit of 500 PLN, a bit too much and the area around is a bit deteriorated or there are road works around.
GGuest UserCold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.
EeM.MHotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.
GGuest UserUnfortunately, there were no German translations for food cards or other instructions!
The sports equipment was partially defect and not properly used.
Otherwise we liked everything very well!
Πώς μπορώ να κάνω κράτηση ξενοδοχείου στην Trip.com;
Για να κάνετε κράτηση σε ένα ξενοδοχείο στην Trip.com, απλά εισαγάγετε τον προορισμό σας, τις ημερομηνίες ταξιδιού και τον αριθμό των πελατών στη σελίδα. Στη συνέχεια, περιηγηθείτε στα διαθέσιμα ξενοδοχεία και επιλέξτε εκείνο που θέλετε να κάνετε κράτηση. Ακολουθήστε τις οδηγίες για να εισαγάγετε τα στοιχεία πληρωμής σας και να ολοκληρώσετε την κράτηση.
Πώς μπορώ να βρω προσφορές ξενοδοχείων στην Trip.com;
Υπάρχουν διάφοροι τρόποι για να ανακαλύψετε οικονομικά ξενοδοχεία στην Trip.com. Μπορείτε να περιορίσετε τα αποτελέσματα της αναζήτησής σας φιλτράροντας τα ξενοδοχεία σύμφωνα με το προτιμώμενο εύρος τιμών ή μπορείτε να ταξινομήσετε τα αποτελέσματα με βάση την τιμή για να δείτε πρώτα τις φθηνότερες επιλογές.
Πού μπορώ να βρω προσφορές ξενοδοχείων στην Trip.com;
Η Trip.com προσφέρει μια ποικιλία από προσφορές ξενοδοχείων και άλλες προσφορές που είναι διαθέσιμες καθ' όλη τη διάρκεια του έτους. Μπορείτε εύκολα να βρείτε αυτές τις ειδικές προσφορές στη σελίδα προσφορών μας. Επιπλέον, αν είστε μέλος του προγράμματος επιβράβευσης, μπορείτε να συνδεθείτε στον λογαριασμό σας και να ανακαλύψετε αποκλειστικές προνομιακές τιμές σε σελίδες με καταχωρήσεις ξενοδοχείων.
Πώς να πετύχω χαμηλότερες τιμές σε ξενοδοχεία;
Μερικές φορές, οι κρατήσεις σε ξενοδοχεία στα μέσα της εβδομάδας είναι φθηνότερες, αλλά αυτό εξαρτάται και από την εποχή.
Πόσα ξενοδοχεία είναι καταχωρισμένα στην Trip.com;
Στην Trip.com υπάρχουν πάνω από 5.000.000 ξενοδοχεία σε περισσότερες από 230 χώρες ή περιοχές. Δεν έχετε αποφασίσει σε ποιο ξενοδοχείο να κάνετε κράτηση; Περιηγηθείτε στον ιστότοπό μας για να πάρετε ιδέες!
Μπορώ να κάνω ακύρωση ή αλλαγή της κράτησης ξενοδοχείου στην Trip.com;
Εξαρτάται από την πολιτική του ξενοδοχείου και την ημερομηνία ακύρωσης. Ανατρέξτε στην ενότητα της πολιτικής στον ιστότοπο του σχετικού ξενοδοχείου. Για να κάνετε ακύρωση ή αλλαγή κράτησης, συνδεθείτε στον λογαριασμό σας στην Trip.com, μεταβείτε στην ενότητα «Οι κρατήσεις μου» και ακολουθήστε τις οδηγίες.
Πώς μπορώ να επικοινωνήσω με την εξυπηρέτηση πελατών της Trip.com;
Μπορείτε να επικοινωνήσετε με την εξυπηρέτηση πελατών της Trip.com που είναι διαθέσιμη 24/7, μεταβαίνοντας στο Κέντρο Βοήθειας της Trip.com και υποβάλλοντας ένα αίτημα. Μπορείτε επίσης να επικοινωνήσετε μέσω τηλεφώνου ή συνομιλίας, ανάλογα με την τοποθεσία σας.