Genuinely was a lovely place to stay, clean and hotel staff very hospitable, surrounded by beach and 15-20 mins away from sidi bu saïd. I booked the breakfast included and it is a feast and a half - I tend to be a picky eater but there is plenty of options fresh, and cooked well ( I’m a hypochondriac- and tend to be paranoid with food) but the place put me at ease and I actually ate well . Would visit again but would keep in mind to public transport if you wish to travel further into Tunis central - as trains are limited and buses and taxis can add up. But all in all it was stunning location and can’t fault the staff :) first time visitor to Tunisia and hope to visit again.
The hotel is located in the best area of Tunis, right in the lake area, with complete surrounding facilities and good security. The hotel rooms are well-equipped, large and comfortable.
The hotel staff knocks on my door around 9 or 10 every morning just to get towels, and I've been woken up several times already. This is the first time I've seen this. It's very difficult to communicate with the staff since they don't speak English.
You need to go through security to enter the hotel, and it feels very safe. The hotel provides free drinking water, which is rare in Tunisia and many four-star hotels do not have it. The front desk service is warm and thoughtful. You can have a bird's eye view of Tunis from the ninth floor.
The hotel is very modern and stylish. However, some rooms are more spacious than others. The breakfast service was nice, however the restaurant gets very busy at night and service can be extremely slow. Hotel staff are extremely kind and helpful, however the hotel doesn't cater very well for visitors with special needs like the disabled or elderly with limited mobility. For example there are no porters or staff to help with luggage.
I had the worst hotel experience in my entire life imagine staying in a hotel in a costal city without an ac and they refused to cancel my booking because I paid in advance
Be careful when paying! Some receptionists aren't familiar with their own accounting. Even though the room rate was paid weeks in advance, they still charge you the same rate upon checkout! Be sure to bring proof of payment. I had lengthy arguments about this. Very annoying...
The hotel is set at 3 stars at best, but safety is the first priority. Breakfast is average. The environment and food in Islamic countries cannot be complimented. It only costs 20 dinars from Tunisia airport to this hotel, but the airport rental is too bad and charges 50 dinars You, especially the hotel’s parking taxi drivers, must take pictures and keep them in order to avoid complaints when they are cheated. I have issued a taxi license number for a liar. Don’t take this liar’s car.
The hotel staff were really nice, but I stayed there for 5 days and asked them to clean the room but they didn't... They also didn't change towels unless you gave them away.
I don't think I'll be back next time.
But the hotel staff were really nice.
9 κριτικές
7,3/10
Τιμή από
1.205 MXN
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Spa στην πόλη Tunis Governorate
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Tunis Governorate
Εμφάνιση όλων
8.5/10
Very Good
PPUBreakfast is delicious, especially pomegranate jam, I like it very much, the waiter can send breakfast to the room, eat breakfast on the balcony, and enjoy the Mediterranean sunshine and blue! The location of the hotel is particularly good, the room is very beautiful, not far from the hotel is the favorite web cafe. In short, if you give me a reason to come back to Tunisia, I will come to book this hotel again.
GGuest UserBe careful when paying! Some receptionists aren't familiar with their own accounting. Even though the room rate was paid weeks in advance, they still charge you the same rate upon checkout! Be sure to bring proof of payment. I had lengthy arguments about this. Very annoying...
高高The hotel is set at 3 stars at best, but safety is the first priority. Breakfast is average. The environment and food in Islamic countries cannot be complimented. It only costs 20 dinars from Tunisia airport to this hotel, but the airport rental is too bad and charges 50 dinars You, especially the hotel’s parking taxi drivers, must take pictures and keep them in order to avoid complaints when they are cheated. I have issued a taxi license number for a liar. Don’t take this liar’s car.
RRabebI have been going to this hotel for 2 years. The staff is not only very pleasant, but to listen to its customers. The cleanness is impeccable. We feel very safe and this remains well because the airport is next door.
YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
GGuest UserBefore coming to Tunisia, I didn’t do any research or rent a car. I only booked a room for two days out of a four-day trip. I decided to go there first. As a result, when I checked into the hotel, I met the hotel customer service manager who could speak Chinese, a Tunisian guy named Julian. Julian was very hospitable and used his two-day vacation to drive us around and taste all kinds of Tunisian food. Julian made our trip to Tunisia very successful. The trip without any research turned out to be the most surprising adventure. When you go to Tunisia, stay at the Movenpick Hotel Gammarth and find the customer service manager Julian. He will help you with everything.
GGuest UserRegarding the architecture and design of the hotel I find it magnificent... sublime staff.
Cleanliness for a 5* hotel not at all up to par.
I loved the garden and the swimming pool, the rooms etc.
Only it lacks maintenance, they say they are going to close for a major renovation, in this case... this is where I will stay every time I am in Tunis.
GGuest UserIt was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.
GGuest UserGenuinely was a lovely place to stay, clean and hotel staff very hospitable, surrounded by beach and 15-20 mins away from sidi bu saïd. I booked the breakfast included and it is a feast and a half - I tend to be a picky eater but there is plenty of options fresh, and cooked well ( I’m a hypochondriac- and tend to be paranoid with food) but the place put me at ease and I actually ate well . Would visit again but would keep in mind to public transport if you wish to travel further into Tunis central - as trains are limited and buses and taxis can add up. But all in all it was stunning location and can’t fault the staff :) first time visitor to Tunisia and hope to visit again.
GGuest UserThe hotel staff knocks on my door around 9 or 10 every morning just to get towels, and I've been woken up several times already. This is the first time I've seen this. It's very difficult to communicate with the staff since they don't speak English.
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