Δημοσίευση20 Δεκ. 2025
Guest User
I made a mistake when booking the number of nights, and they didn't care, making me pay for an extra night I didn't stay. In similar situations at other hotels, they canceled the extra night without a problem, regardless of the cancellation policy. In fact, two hotels in India did this on my last trip. This is the hotel in India where I've encountered the least polite reception staff, which is particularly surprising given that India is known for its excellent customer service. Some of the reception staff should read Gandhi's message that's displayed at the entrance to the reception area...they seem to have forgotten it.
Otherwise, it's a very good and beautiful hotel; the rest of the staff is fantastic, from the restaurant staff to the very friendly gardener.
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Τιμή ανά διανυκτέρευση από:886 THB
Δημοσίευση30 Μάιος 2024
Guest User
While going on a work related trip with my extended family including a kid and a toddler, i had to take an unplanned break for a night stay. Booked the room in hotel om. Overall the stay was seamless with impressive services. The room dimensions were optimum and hygiene upto standards. Food was served in the room because of the inclement (hot) weather in the dining area and it was savored by each one of us. The hotel had proper parking place, slightly away from the city centre but not that much and also had decent support staff. Overall a nice stay and effortlessly recommended for family trips.
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Τιμή ανά διανυκτέρευση από:710 THB
Δημοσίευση7 Νοέμ. 2025
Monalika Bose
Hotwater amenities are terrible and in this cold weather.
While furnitures are polished but upholsteries of chairs are very dirty. Not wiped or dry cleaned for long.
Telephone no. Of Reception was written as 204 which caused confusion and irritation to other customer whose room ni. Was 204. It was later striked off.
In contrast to poor facilities, the BEVAVIOUR AND POLITENESS OFBSTAFF AND RECEPTIONIST WAS EXCELLENT.
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I Did not take photographs of the dirty chair cushions as it would have been highly damaging to Hotel. Please ask them to replace the cushions or at least clean it if possible.
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Τιμή ανά διανυκτέρευση από:671 THB
Δημοσίευση28 Απρ. 2026
Paarth Thadani
Good experience and hospitality! However, expected better room location.
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Τιμή ανά διανυκτέρευση από:1.038 THB
Δημοσίευση16 Απρ. 2025
Guest User
The stay here at shiva palace was worth the money. Newly built property with almost all the amenities and staff very helpful and cooperative.
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Τιμή ανά διανυκτέρευση από:789 THB
Δημοσίευση22 Ιούν. 2024
Guest User
Hotel staff is good they attend as Soon as they can. Service is excellent. But Hotel room was not so cleaned it is like an average hotel room. Food and restorent service is good. Air conditioner is below average.
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Τιμή ανά διανυκτέρευση από:891 THB
Δημοσίευση4 Ιούν. 2024
Guest User
Room was small otherwise all amenities were good. Nice ambience and good place at nice location. Great deal at last moment
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Τιμή ανά διανυκτέρευση από:377 THB
Δημοσίευση27 Μάρ. 2024
S.S. Jassal
Service part is Very Good.. But furniture needs an urgent replacement/up gradation. Ambiance / location is very good , at present as on 26/3/2024 ,under extension, likely to be very attractive in the coming time. Linens are suppose to be upgraded. Any way was a very good experience to be in a Tent house area. Located in a very Cool and calm area as well as very close to the market. Thanks....
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Τιμή ανά διανυκτέρευση από:764 THB