Ξενοδοχεία με 3-Star σε Nagano Prefecture, Japan

This is my second time staying at Nagano Tokyu REI. The hotel's location is excellent, just across the street from Nagano Station, making it super convenient for catching buses to Hakuba Village and Togakushi. Dining and shopping are also within walking distance. The breakfast selection and taste are both very good, and the room size is just right.

The location is superb as its just infront of Nagano Station. Room was fine but a bit outdated but still acceptable. The local Japanese staff was really friendly and helpful but the Indian/Bangladeshi guy who was at the receptionist was cocky. We asked whats the nearby attraction places we could go while waiting for the check-in time (because he did not allow early check-in, which still understandable) but he simply said, ‘you can go to the infomation counter at Nagano station’ Bruh???? What’s wrong with you? Who hurt you, brother? Hence, i cant really appreciate his service, but the older Japanese guy was really friendly and tried to help even he was not really fluent in English but i still appreciate his effort. Oh btw, there is no free parking for guests. You will need to park it somewhere else nearby the hotel.

The hotel is right next to Nagano Station, and while it's about a 5-7 minute walk, it's not an issue. There's a convenience store directly opposite the hotel, which is essential for nightly trips to the onsen. Plus, they offer complimentary ice cream, so after a bath, enjoying some ice cream recharges you every night. It's an older hotel; you can tell its design would have been quite grand in the 90s. The room lighting is a bit dim, but the soundproofing is excellent.

The hotel is located about 10-15mins walk from Nagano station and is easily navigated using google map. Hotel provide luggage forwarding service and luggage deposit after checkout. Amenities are not provided in the room but upon check in, hotel staff will inform you to pick what you need from the area at the hotel lobby. It can also be picked up at anytime of the day. The lobby also have a coffee machine serving hot chocolate and coffee throughout the day. Pastry are provided at certain hour as well. One time free Sake tasting per guest where you need to pick up special coin from the hotel staff. Rooms are clean and quite spacious.

The front desk staff were incredibly nice, always smiling, and provided excellent service. When I went to the front desk to heat up some food in the evening, they thoughtfully asked if I needed ice, coffee, or utensils, which was a lovely touch. The hotel is located above a small shopping center with many unique handicrafts, and right outside the center is another commercial street, making it very convenient. It's about a 6-8 minute drive to Prince Shopping Plaza Outlet. Also, the room was exceptionally well-equipped with toiletries. Thumbs up!

First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine. After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy. Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude. Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.

Here’s a polished review you can post for Nagano Plaza Hotel: --- I would like to express my sincere appreciation to the team at Nagano Plaza Hotel, especially Ms. Omi Hikaru. Despite my late check-in at around 10+ PM, she went the extra mile to warmly greet me and ensure that my room arrangement was smooth and comfortable. What truly touched me was her thoughtful initiative after learning that I had to leave early for a day tour and needed to be at Nagano Station by 0640 hrs. She kindly prepared and packed breakfast for me in advance so that I would not miss my meal before the trip. Such genuine hospitality, attentiveness, and dedication deserve to be highly recognised and commended. Small actions like these create unforgettable experiences for guests. Thank you once again to Ms. Omi Hikaru and the team for the outstanding service and kindness during my stay. ---

The hotel is conveniently located just about a 10-minute walk from Karuizawa JR Station. I believe the hotel has some history, as the facilities are a bit dated, but they are very clean and perfectly acceptable. We'd give the hotel's breakfast an A+! It was truly thoughtfully prepared and beautifully presented, and the service staff were incredibly kind and polite. We checked in quite late, around 8 PM, and the gentleman at the front desk was so patient and thorough in explaining everything to us in English. We're very grateful for his help. Overall, this hotel offers great value for money.

First off, the location is incredibly convenient. It's quite close to the Zenkoji Exit of JR Nagano Station. From there, if you're heading to Togakushi, you can buy bus tickets at a small shop located at Platform 7 in front of JR Nagano Station. For Zenkoji Temple, you can either walk or take a bus from Platform 1. A taxi to Zenkoji would cost between 1300-2000 yen. As for the hotel facilities, they're perfect, except for the rooms being a bit small. The front desk on the first floor offers complimentary coffee and juice, and the coffee beans are excellent. From 9:30 PM to 11:00 PM, they serve free soy sauce ramen. The rooftop onsen is wonderfully relaxing, and they even provide ice cream and Yakult. There's a 7-Eleven right next to the hotel. Plus, the hotel doesn't look old at all. Highly recommend for a stay in Nagano.