Hotel muito bem localizado. Pertíssimo do Shopping Savassi. Vista espetacular dos limites da cidade, do Shopping e do Colégio Marista. Bairro seguro e arborizado. Muitas lojas e restaurantes por perto. Restaurante Olegário, dentro do hotel, muito bom. Instalações muito confortáveis, ar condicionado excelente, fina decoração, chuveiro ótimo e produtos de higiene de primeira e atendimento dos funcionários excelente, destaque para o Rafael da recepção.
The hotel is very well located, clean, new is good service. comfortable bed and quality bed clothes. nothing to complain. good breakfast. We are very happy.
I want to give my praise for the care and attention I received during my stay, the hotel is wonderful, with a comfortable and well-structured environment, but what really made the difference was the care. Everyone I found was extremely kind, they made my experience even better. I was very happy with my stay and I will certainly come back!
Good value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
They said they had not received the card and had already been charged.
So I stayed up for more than an hour until someone more wise sent me in to then resolve with Trip.
Then they gave me a room whose window opened in front of a wall, a huge hotel, I went to ask for a change, and the receptionist told me that it was the trip room that another would have to pay.
I found it very gross.
Very comfortable hotel, great service (especially from the manager Alex) and excellent location. The only negative point is that the Amadeus restaurant has not been open for dinner since June, offering only coffee, lunch and room service.
Everything went very well. Cleaning is good. Only observation, they offer a coffee machine in the apar**ent, the machine is from the TRES brand and the capsules offered were Nespresso... You can't use it.
Deconstructed, pleasant a**osphere and meets what you need!
Clean but super functional rooms, no frills and practical.
It met what I needed and the room gave me a peaceful night's sleep, and I was able to rest very well!
The hotel is located in a location with facilities around it, so there was no need for the hotel not to offer meals.
If I return to BH, the hotel will definitely be on my quote list!
Ps: super attentive staff
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
Καταπληκτικό
117 κριτικές
9,5/10
Τιμή από
89 $
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Bar στην πόλη Minas Gerais
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Minas Gerais
Εμφάνιση όλων
8.2/10
Very Good
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
GGuest UserThe hotel is very well located. I found the service from some of the staff to be a little cold. I didn't understand the fees being charged at check-in, but I was late for an appointment and it was precisely at that time that I found the employee unwilling to explain the fees.
Furthermore, the hotel is very good, the breakfast is excellent and most of the staff are courteous and attentive.
Parking is charged separately.
I recommend the hotel and would stay/stay there again on other occasions.
GGuest UserHotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
JJoeBurgVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
GGuest UserI have been in this hotel several times and this time I haven't enjoyed the experience, because it has a lot of rotation, and quality is falling. The dressers were sweating, the towels were not soft, the bed had already lost the stick, and both the toilet and the bathroom were half-intoxicated, and there was no air conditioning control in the room. Despite this, the team is very kind and efficient, and unfortunately, even with excellent location and good price, I don't think it justifies staying there again.
NNina around the worldWe had a great stay, the pool was excellent. Everything was clean and organized. I would definitely stay at this hotel again. The location is quite easy to get to and to access other attractions in the city. There are bakeries and restaurants nearby.
MMaísa SilvaA pleasant hotel, good location, clean and spacious room, comfortable mto bed.
We are generally satisfied with the hotel's breakfast, but only one point to improve is the breakfast, which is simple and restricted by the hotel's door and structure.
GGernieGood value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
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