Δημοσίευση31 Ιαν. 2026
SherinMaar
The location of the premium room was very good.
Unfortunately, the service was disappointing.
I know Tropical Islands very well; this was my 18th visit. Despite prior written confirmation that we could leave our luggage and sports bags at reception, this wasn't possible on site. Instead, we had to store our luggage in lockers until we could access our room – at a cost of €2.50 per day for a total of three days. Despite repeatedly pointing out that I had specifically asked, I was simply told that only ”large pieces of luggage” would be accepted. In the future, promises should be clearly stated, or the dimensions should be requested directly. As a regular guest, this makes me feel cheated.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:15.943 JPY
Δημοσίευση7 Σεπ. 2026|Superior Twin Room
Guest Userthe location is perfect, super close to the airport. the reception from the hotel is not so knowledgeable, i asked one of the reception for housekeeping, i already put away the paper tag from the door, and the woman said i don't need to tell them, the housekeeping will automatically to clean the room without the private tag, but when i've got back to my room at around 5pm, my room still not clean yet, coz i'm leaving the day after then i don't bother to clean the room anymore!! then i need to ask the housekeeper to give me some clean towels by myself :( the most disappointment with the service was the dinner in Elise, the restaurant or bar from the hotel. we ordered two portions of plain rice with some prawns and grilled veggies, the first serving of the rice still hard and not properly cooked. i brought this to the attention of the staff and requested a replacement. Unfortunately, the replacement was no better at all. This time, the rice was excessively overcooked , extremely mushy like Milch Reis, and unexpectedly salty. After already having complained once, receiving a second portion of such poor quality was particularly disappointed, but rice for a restaurant, i thought its a piece of cake for them, but God knows will be like this. i also have the question the basic quality control in the kitchen. Surely food should be checked before it is served to guests, particularly after a complaint has already been made. What concerned me even more was the way the matter was handled afterwards. Despite the fact the rice had been served incorrectly twice and that we had clearly raised the issue with the staff, both portions were still charged to our bill. Also i can see the face from the staffs were not so friendly at all, i'm not sure that their English is not so good or whatever reason, but this is an airport hotel and sit in a big city Berlin, i will assume the people working there should be understand English very well.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:20.005 JPY
Δημοσίευση1 Αύγ. 2024
Summer-cool
Warm service, great breakfast, although far from the city, there are 2 big supermarkets opposite the hotel, convenient shopping. The accommodation is clean and tidy, although it is an old-fashioned door key, but the sense of security is still enough.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:12.632 JPY
Δημοσίευση21 Ιούλ. 2026|Business Double Room
ShanshanHad a 6 AM flight the next morning, so I booked this hotel to be close to the airport. It's incredibly convenient – a leisurely 10-minute walk to Terminal 2. The hotel itself isn't large but it's very clean. It was great for an early departure as I could check out quickly. Plus, no deposit required!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:18.596 JPY
Δημοσίευση27 Οκτ. 2025
Guest User
As expected, this is a Best Western Premium Hotel. Despite its remote location from the airport and my business trip destination, I was satisfied with the hotel's facilities and service. However, it would have been even better if it had shuttle service between the hotel and the airport, but unfortunately, it wasn't.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:11.998 JPY
Δημοσίευση16 Απρ. 2026
Ben Fabris
A great hotel super close to the Berlin airport. Perfect for an overnight stay when waiting for your flight. Newly renovated room with super comfortable bed and welcome drink on arrival.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:11.951 JPY
Δημοσίευση29 Δεκ. 2025
jgda
We've stayed at this hotel several times, and it's always been great. Breakfast is plentiful and varied. Service is very good. The hotel is close to the train station and the city.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:12.749 JPY
Δημοσίευση17 Ιούλ. 2026|Superior Plus Room
Guest UserThe room was tiny for 3 people. It looked much bigger in the pictures. We even had to remove the swing due to lack of space. The furniture is dated. No kettle, tea, coffee, etc., and no minibar. I wasn't happy with it. However, the staff were very friendly and accommodating after I complained. If I had paid €290 instead of €125, I would have left the hotel immediately. That's my opinion of the place. Everyone has to decide for themselves how they want to spend the night.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:16.741 JPY
Δημοσίευση22 Οκτ. 2025|Double Room
Guest UserAfter 10 PM, there’s no staff on site and check-in is fully automated. However, the process is quite tricky. A fellow passenger had trouble checking in—possibly due to a small spelling mistake or some other issue—and I tried helping him from midnight until 2 AM. Unfortunately, he couldn’t check in and ended up sleeping on the couch in the reception area. The hotel should either make the self check-in process easier or have staff available 24/7 to assist guests.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:11.129 JPY
Δημοσίευση30 Νοέμ. 2024
Guest User
Everything was good but, for some reason, they took my toothbrush and toothpaste. After inquiring, they returned my toothbrush but kept my (medicated) toothpaste. Whatever.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:14.604 JPY