Ξενοδοχεία με bar σε Veneto, Italy

"The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service."

"Great! They upgraded us to a larger room. The breakfast was good too. This hotel has a fantastic location, right opposite Santa Lucia train station. It only takes about six minutes to walk across the bridge with your luggage. Plus, if you're planning to explore by boat, you can buy tickets right across the street at the ticket office. We bought a one-day pass and even managed a trip to Murano (the glass island)."

"It's well locates and properly maintened. However it's too big to be an exclusive spot like it might be. THe staff is also a bit slow. The dinner, I got their menu, was quite basic. It;s not overpriced, it's fair though."

"The facilities of the hostel were great, especially the lounging area was comfortable enough to sit and wait if one had been early for the check-in time. However, when we checked into our room long after the official check-in time, the beddings of a bunk bed were not made. In fact, cover sheets and blankets of those beds were just laid there all messy and one even had holes in it (shown in the pictures provided below). That was not the only inconvenience, however. A fire alarm in the hostel had been activated at 3 am of August 11th randomly, which rang for at least two hours, but management and staff were not as competent when handling an emergency situation like that in my opinion. Guests of the hostel had to be waken up with a banging noise of alarm in the midst of their sleep and evacuated outside to stand still for 2 full hours with no explanation or compromisation. It has to be considered that all kinds of people are being hosted in this hostel, such as the elderly, the children, and also disabled people who cannot be put under that kind of stress and also deprivation of sleep. If compromisation of a late check-out was made with customers, it would at least compensate for the inconvenience it brought to people."

"This hotel is 30 minutes away from the train station. For those who arrive for the first time, it is not very convenient to not know how to take the bus. A group of young people stayed at night and it was noisy, but the front desk was very warm."

"My son enjoyed the pool. We ate dinner at their restaurant and the food tasted good. Reasonable price. Friendly restaurant and pool staffs. I had a huge problem with A/C. When we arrived the AC wasn’t ON and it was warm in the room like a sauna. The front desk told me that they have to turn it off because the previous customer asked them to and they have to turn it on at their end. I cannot switch it ON in the room. I tried turning it ON but it keeps on turning off. 4 hrs later with 3 calls attempts requesting, still not ON and the front desk told me to have patience. 4 hours waiting wasn’t patient enough? Checked in at 4pm still no AC at 8pm? I told him if they cannot fix it then they have to transfer us to a different room. 5 hours left to sleep. We had an early check out at 0330. Finally at 9pm, he sent housekeeping to check in the room only to find out that they left the window open. Housekeeping failed to close it. They should know this that when the window is open, the AC will turn off. Please make sure that the room is ready before giving it to customers. Making sure everything works including the AC, the room is cool since the weather is hot before handing it to the customers."

"Absolutely love this hotel (especially the hotel cat). Good selection of breakfast available, next to the hotel is a Russian mini market so you can get some snacks. Very close to the bus station and easy transit to the train station."

"Amazing customer service, they are impeccable at the reception. My room was clean and the toilet had just two pieces of dirty, but mainly clean, I sorted. Silent most of the time but you can hear heavy doors slamming. No kettle, no complimentary water, tea, coffee, so be prepared. I liked the location! Very peaceful."

"The stay was amazing and the view from the room was incredible. The stuff were friendly and welcoming making the stay feel like home. The hotel location is near to the waterbus station where it is easy to access to the main island."