Ξενοδοχείο κοντά σε Phuket Town,ΠουκέτΤο 5% των επισκεπτών επιλέγουν αυτήν την περιοχή
GGuest User2026.04.09
The hotel reception has a tall, medium-built, slightly dark-skinned female staff member who speaks excellent Chinese and is very charming. Her service is exceptional; she understood all my requests and helped me resolve them. For this price, in my home country, I'd barely get a budget hotel, and not even a well-located one at that. But here, I got a large room with excellent service. I highly, highly recommend it! Everything was perfect except that the AC wasn't turned on before I checked in. Also, right across from the hotel entrance, after exiting the parking lot, is Central, so there's no need to walk around.
Ξενοδοχείο κοντά σε Phuket Town,ΠουκέτΤο 5% των επισκεπτών επιλέγουν αυτήν την περιοχή
GGuest User2026.05.17
The facilities of this hotel are fantastic and the location is good for the market and water park. However, the service was really disappointing.
Upon arrival, we were told we were upgraded from a studio to a one bed which sounded great. However, the only difference between the rooms was an additional privacy screen which was stiff and difficult to move as well as being covered in smears and dirty.
When we booked the hotel we were excited about the amenities including the free fitness classes. The QR code to book this took me to a link to pay for them so I messaged reception on the WhatsApp which they had informed could be used for “any questions”. The reception couldn’t help and didn’t give any advice other than go to the gym - we were on our way out and the class was at 9am the next day so we ran up there. There were no staff in the gym and the restaurant staff also couldnt advise as to where the staff were. We then walked down to reception for advice again - they told us go to the gym, we said we had done this and they then said wait until the class and just show up as they didn’t know the process to book. As a hotel that advertised the fascilities and gym classes it’s quite shocking that the reception wouldn’t be able to advise on the booking system - it genuinely felt like they didn’t want to help. Given the class was at 9am I didn’t want to just turn up in case there wasn’t space. After 10 mins back and forth they conceded and radio up to the gym and ask a staff member to be there. We then go up there again and the gym staff member ALSO didn’t know the proper booking process. Eventually they took our email addresses to add us to the list. This took an unnecessarily long time with a lot of run around and staff that really didn’t want to help us/know the internal processes - these are things I would expect any hotel staff to know as a minimum.
We were originally looking at coming back to stay for a month or so in their apartments as the price is great however, the poor service and lack of knowledge of processes has meant that this hotel has lost a potential repeat customer.
Ξενοδοχείο κοντά σε Patong Beach,ΠουκέτΤο 24.5% των επισκεπτών επιλέγουν αυτήν την περιοχή
RRadiomax2026.03.17
The hotel is very good for the price. Our room was spacious enough and kept pretty clean throughout our stay. Cleaning service was daily (you just need to hang the notice on the door).
The breakfast was a buffet. There wasn't a huge variety, but it was enough to get a good start to the day.
The rooftop pool offers a nice view of the mountains. Unfortunately, the pool bar was closed during our stay.
The location is pretty good — around a 15-minute walk to Patong Beach and just 3 minutes to the famous Bangla Road. I was a bit worried that it might be very noisy because there's a Bangla Boxing Stadium right near the hotel, but it was always calm after 11 p.m.
Excellent value for money. I would definitely stay here again.
Ξενοδοχείο κοντά σε Karon Beach,ΠουκέτΤο 27.5% των επισκεπτών επιλέγουν αυτήν την περιοχή
SSuzzane Teong2026.03.18
We stayed at this hotel with our family and had a very pleasant overall experience. Although the hotel is a bit old, it is well-maintained and very clean, which did not affect our stay at all.
The location is very convenient—just across the road from Karon Beach, within easy walking distance. There is also a 7-Eleven nearby along with many small food stalls, making it easy to find meals and daily necessities.
As we were traveling with family, the hotel offers an extra bed service (with additional charge), which was convenient for us. The staff were all very friendly and welcoming, making our stay even more comfortable.
Overall, this hotel offers great value for money. We had a wonderful trip, and I would definitely recommend it to others visiting the area.
Ξενοδοχείο κοντά σε Patong Beach,ΠουκέτΤο 24.5% των επισκεπτών επιλέγουν αυτήν την περιοχή
GGuest User2026.03.04
This room offers great value for money, and the best part is you can smoke on the balcony! A real treat for smokers! It's one of the few hotels near Patong Beach with a rooftop pool and a nice view. There's a lady at the front desk named Pan Peiling who speaks Chinese and provides excellent service. On my second day, I was worried about getting a taxi to the airport, so she helped me book one the night before. I'd heard it's hard to get a taxi here, so having a local connection really made a difference.
Ξενοδοχείο κοντά σε Kata Beach,ΠουκέτΤο 17.8% των επισκεπτών επιλέγουν αυτήν την περιοχή
AAlice Wong TT2026.05.09
Very beautiful place to take good photo. Upon arrival, greet by a cheerful staff “BOY”, help us luggage’s and take photos of us, and he keep on making my mom laugh. He really enjoy his job!
However , deal to peak season, need to wait until 2:30 for room ( check in time is 3pm).
This is my mom 85 years old birthday trip, hotel arranged a birthday cake for us, and when we check out, a small handicraft souvenir received.
Overall, very good place to stay . Only the shower is sometimes hot n cold, toilet ventilation is noisy and swimming pool is always full of guests.
Better stay pool access room
Ξενοδοχείο κοντά σε Karon Beach,ΠουκέτΤο 27.5% των επισκεπτών επιλέγουν αυτήν την περιοχή
GGuest User2026.05.20
We stayed at this hotel for 4 days, and everything was great. The rooms were clean, the staff was excellent and responsive, and the breakfast was delicious. It's close to the beach, just 5 minutes to Karon. We didn't want to leave!
Ξενοδοχείο κοντά σε Surin Beach,ΠουκέτΤο 1.2% των επισκεπτών επιλέγουν αυτήν την περιοχή
GGuest User2026.01.29
We enjoyed our stay here at 6th Ave. Roof top pool we could take our granddaughter to, restaurant upstairs (ordered room serv a few times and no.complaints). Also enjoyed the buffet breakfast a few days.
2 elevators, 7 floors, plenty of parking.
We stayed in two different rooms (5th floor and 6th). Both had a balcony you were allowed to smoke on. Bedroom with door, bathroom in the bedroom, fold out couch (kind of old, and no idea if comfortable), coffee table, kitchen table (2 chairs), big fridge w/ sep freezer, elec cook top, sink, toaster, kettle, microwave, and small selection of cooking stuff, utensils, plates, bowls, cups and glasses.
My wife has stayed here before, and iwould come back to stay again myself.
Ξενοδοχείο κοντά σε Patong Beach,ΠουκέτΤο 24.5% των επισκεπτών επιλέγουν αυτήν την περιοχή
GGuest User2026.04.20
Good hotel with a nice rooftop pool. Close to Jungceylon shopping center and Bangla road so I didnt have far to travel for these two top sights. Small issue with their being no towels the first night (cleaner forgot them). Other issue is the noise levels with this proximity to Bangla road and the main street in Phuket there was noise until 4am on the Saturday night. Soundproofing could be improved both externally (balcony side facing Bangla) and internally (heard other guests conversations through the door).
Ξενοδοχείο κοντά σε Patong Beach,ΠουκέτΤο 24.5% των επισκεπτών επιλέγουν αυτήν την περιοχή
Jjackstack2026.04.17
We stayed in a room with direct pool access for 4 nights and had a very warm, welcoming hospitality experience overall. The staff were excellent, but the hotel itself and its facilities were a bit hit-and-miss. The property feels dated and could use some renovation—the buildings show discoloration, and there was mold in the bathroom along with an unpleasant odor, possibly from the septic system.
One highlight was the complimentary minibar, which was replenished daily with water, soft drinks, Chang beer, whisky, vodka, gin, snacks, and even a lovely small dessert in the evening.
Getting around can be a bit challenging without your own car or motorbike, especially for elderly guests, as the hotel is located on a hill about 15–20 minutes from the town center. There is a shuttle service to and from Jungceylon Shopping Mall, but it only runs every couple of hours and stops at 9 PM.
Breakfast offered a wide variety of options, and I’d definitely recommend booking a rate that includes it.
The rooftop bar and restaurant are a standout feature, with stunning panoramic ocean views and a great selection of drinks and cocktails.
Εξαιρετικό
585 κριτικές
9,1/10
Τιμή από
71 $
ανά διανυκτέρευση
Έλεγχος διαθεσιμότητας
Δείτε όλα τα ξενοδοχεία με Bar στην πόλη Phuket Province
Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Phuket Province
Εμφάνιση όλων
7,9/10
Good
GGuest UserSpectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing.
Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.
SsaiudnThe staff were really welcoming upon arrival, with a drink and fresh towel to cool down. I was given a twin room but the staff kindly put the beds together immediately. The mattress and pillows were so soft and I slept comfortably. One small faul is that there was no remote control for the AC, so I did have to get up in the middle of the night to adjust the settings.
SShishinonoOur stay at Cassia Phuket was absolutely amazing! We stayed in the Loft Room, and the view of the lagoon and the beach from our room was simply breathtaking — it felt like waking up in a postcard every morning.
The hotel’s location is perfect, with direct access to both the lagoon and the beach. One of our favorite parts was the complimentary ferry that takes guests across the lagoon to the beach every 20 minutes — such a fun and convenient touch that made getting around effortless.
The atmosphere at Cassia is vibrant and welcoming, and the staff were always friendly, professional, and genuinely happy to help. The modern design of the rooms, the lively community spaces, and the stunning natural surroundings made our stay unforgettable not to forget mentioning pet friendly hotel.
Cassia Phuket truly captures the best of relaxation, style, and island charm!
GGuest UserI would like to say thank you for Noku for the birthday arrangements and also the kind service from the staff; I do not like complaining but I do have to raise up my issues as I do believe there can be massive improvements in the hotel and how they handle issues ($550USD for two night stay)
- I booked a HILL VILLA KING; I requested prior to arrival that I wanted a certain view and they replied we will try to the best of their availability (which is totally understandable)
- When I arrived the service was good and they were very kind and again I appreciated the birthday setup they did in the room
- After I checked in ROOM H11; which I saw was weird was there was 2 separate bed bases; and using common sense I thought why would a KING bed have 2 bed bases
- After trying to sleep at night I noticed that it was actually a 2 twin beds put together which explains the two separate bed bases; during the night the bed moved in the middle (with obvious two twin beds and the line in the middle) the bed sheets did not fit because it was two twins and they gave me two separate blankets (it was me and my girlfriend) so it is weird having two separate blankets
- I went to explain my situation to duty manager (AM is his name) he was very nice but very inexperienced I must say; I went to the front desk and I said “hi may I know what type of room I booked” then they said “king bed Hill Villa” I said perfect then I said I would like to speak to a manager (they knew what I was going to say)
- When AM came out he did not let me speak he just talked and said sir because you requested for a nicer view we gave you this room and because the king bed broke which is why we put two twins together. I asked if that is the case why did you not inform me at check in? He said oh we did not im so sorry; let me change your room for you and I will send a fruit plate as apology (TBH I don’t want a fruit plate I can easily get one for $2USD anywhere in Thailand) I said please I had lunch yesterday which was around $25USD pls waive that for me as courtesy and everything would be fine. AM replied of course that’s not a problem sir (I THOUGHT everything was resolved) not sure if he did not understand but I spoke slowly in English due to the language barrier
- We went to my new room at night and saw the fruit plate (thought it was a bonus) room was better and was a king bed which is what I wanted. I go to check out the following morning (I DID NOT HAVE TO) they do not take a deposit which is weird because I signed a lunch to my room so I could have just left. I met AM again and he showed me the map of the whole hotel; Pointed at H11 and you can clearly see that the room has two twin beds (So the BED was not broken they just put me in a twin bed combined into a King) He said yes lol not sure why because its not what he said yesterday that the King bed broke. Then he said oh sir you do have a lunch that you had to pay for (Yesterday he just said yes no problem I will take care) now I need to pay for it; I said did you not say you will take care of it he replied “sorry sir because this is another department” To me its one hotel; how you deal with costs internally is not my problem ( I WAS NOT GOING WRITE A REVIEW BUT AFTER THIS I HAD TO)
- Also just to add First day breakfast I asked for (ICE THAI COFFEE) they said they do not have and interesting as im in Thailand all hotels have this but it was fine; BUT the breakfast colleagues said at afternoon session they have so I said no problem! But one of the staff offered “sir tomorrow morning we can offer if you would like” I thought amazing that’s service; next day I went “SIR WE DO NOT HAVE THAI COFFEE” after the disappointments above I gave up and adding to the bill not being waived which is a fraction of the cost of the room I gave up
- All in all this hotel tries to be “high end” but there are many improvements that can be made
Sorry for the long review but I was not too impressed
AApriltse0508recently stayed at Graceland Resort & Spa in Phuket from May 11 to May 16 with my boyfriend, and it was truly a 5-star experience from start to finish.
The location is perfect—just steps away from Patong Beach, yet peaceful enough to relax away from the crowds. We loved being able to walk to the beach in minutes while still having easy access to nearby restaurants, shops, and nightlife.
The resort itself is beautiful and well-maintained, with spacious rooms and very comfortable beds. Our room was clean, modern, and had a lovely balcony where we could unwind in the evenings. The housekeeping team did a great job every day, keeping everything spotless.
One of the highlights of our stay was definitely the pool area. The resort has multiple pools, so it never felt too crowded, and there were always plenty of loungers available. It created a really relaxing atmosphere, perfect for a couple’s getaway.
The staff were incredibly friendly and attentive throughout our stay. From check-in to check-out, everyone was welcoming and helpful, always greeting us with a smile. Their service really made us feel valued and taken care of.
We also enjoyed the breakfast buffet, which had a wide variety of options—both local Thai dishes and international choices. Everything was fresh and delicious, and it was a great way to start each day.
Overall, Graceland Resort & Spa exceeded our expectations. It offers the perfect combination of comfort, convenience, and great service. We had such a memorable stay and would definitely come back again. Highly recommended for couples looking for a relaxing and enjoyable stay in Phuket.
GGuest UserWe loved the overall experience as a family of four. It was only a short boat ride from Phuket. Although the beach was small, there was a private pool in our villa which we loved. We swam in the private pool when it was sunset. It was so pretty. 
The majority of the staff was also incredibly friendly, with almost every service available 24/7.
Impressed by the friendliness of the staff at Naka Island Hotel. None of them went past us without smiling and greeting us, and almost everyone we met was ready to engage in little conversation to help us settle into the environment. It was so chilled all around, the surroundings and the accommodation, our nerves were rested for a good few days. Beautiful local excursions also available. We went on a little hike to Tad zoo beach which proved to be a little of an adventure because of the 30-min arduous walk for the kids. Once there, not only did we enjoy the beach chilled atmosphere, we got on jet skis with some discounts to the hotel prices too. Upon return to hotel, we jumped into the private pool overlooking the beach at sunset. An amazing experience hard to forget.
Breakfast was exquisite. It had the blend of modern western food and local Thai food. The noodles were delicious, broth was excellent. Got a shoulder and back massage free of charge at the entrance to the veranda restaurant (breakfast restaurant) - knowing how much it would cost, it made my day. Would recommend the Muay Thai to anyone seeking a workout with a touch of Thai culture. The instructor was friendly and funny. He identified my daughter’s talent in the sport. When we go back to HK, I will have another perspective to work on.
KKLorraineOverall, it was a very good stay. Orn was nice and accommodating and even helped move me to a higher floor the next day. Berna from the restaurant was also friendly and took the time to chat, which was really nice.
The room was refreshed while I was out during the day, which was great, but it would’ve been helpful to be informed beforehand since my personal belongings were left around.
Just a small note — the bathrobe wasn’t set up initially, and only two pillows were provided for a room meant for two guests, so I had to request extra pillows.
AAnonymous UserThe hotel's location is a bit too remote. At night, the road outside the hotel is completely dark, so you're pretty much limited to dining at the hotel restaurant. However, you need reservations for dinner, and during Chinese New Year, it was impossible to get one. We ended up ordering takeout (though options were limited, and you had to pick it up yourself from the front desk). While there's a beach, the waves were too strong to really swim. The service, however, was excellent. We only booked this hotel because we were going to Similan the next day. P.S. Similan isn't worth it unless you're deep diving; snorkeling and a day trip are definitely not worth it.
Hhellenxiao831Reading other reviews made me a bit nervous at first, but after checking in, I found it to be absolutely wonderful. The hotel was very clean, and the Thai-style gardens and pool were fantastic. Plus, the hotel is right on the beach – just a short walk from our room, which was incredibly convenient. My child loved it so much they didn't want to leave!
The only downside is that there's nothing much outside the hotel; it's a bit isolated. So, if you're looking for a relaxing hotel stay with family fun, this place is perfect. There are a few restaurants by the sea, and the prices are quite reasonable. It's really great! I'd definitely come back if I get the chance.
SShanguangdeyexiThe room boasts standard five-star amenities, feeling neither damp nor outdated. While the ocean view from my room wasn't spectacular due to its lower floor, its proximity to the restaurant, lobby, and pool made getting around incredibly convenient. Breakfast quality was excellent, and the service was impeccable; the Thai smiles always put me at ease. The 'casa' (villa/suite) offered incredible views, and the sunsets and evening glow were stunning. The pool was large, though a bit exposed to the sun with no shade. The main drawback is the location, which is a bit remote – about 2 km from Kamala town, and a taxi to Patong starts at 200 THB. The beach right in front of the hotel was quite poor, with rough, yellowish sand that hurt my feet, and the ocean wasn't great either. However, for a pure resort stay, it's a fantastic choice.
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