Ξενοδοχεία με bar σε Lam Dong Province, Vietnam

The location is excellent, right between Da Lat Night Market and Xuan Huong Lake. You can enjoy lake views from the hotel entrance or from rooms facing the lake at any time. The hotel itself is grand, luxurious, and has a classic, antique feel. It truly makes you feel like an 18th or 19th-century French aristocrat. The garden is also beautifully maintained and opulent. Breakfast was good, and I especially enjoyed the afternoon tea starting at 2 PM. However, Da Lat mornings and evenings are cold. Even though I used the fireplace heater in my room, it was still chilly, and I ended up catching a cold. It's a good idea to bring warm clothes or pajamas for sleeping. P.S. My name is Young Been, but it was written as Young Heen. T_T

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.

Check in was relatively fuss free although we arrived very late. The welcome drink seems to be self-service, we drank some the next day. You can ask for extra room cards. The buffet was quite good, everyday they make an effort to change up the menu although there are some staples for popular dishes. There is an egg station and a pho station. I appreciate the soya milk at the cereal station and the detox water and atiso tea at the drinks station. Yoghurt with fruits are a daily pick for myself. The salads change daily and are very fresh, I liked it. The hotel is very new, the beds very comfortable and it was interesting that they provided a bolster. The room is big and comfortable, I liked that the floor is not carpeted. They provided rubber slippers. There is free coffee and artichoke tea packets. The hot water at the shower is instantaneous and the water pressure is good. I liked that there is a rain shower. The dustbin in the toilet doesn't open up very well, but not much of an issue. Cleanliness can be improved in terms of picking up hairs, thee was a clump stuck behind the toilet door from before our stay. The cleaner also missed hairs on the chair and stains on the floor but I suspect those maybe cannot be removed. I didn't mind that much. The only negative point of the room was rhe sound of traffic, but I brought ear plugs. The staff was helpful and spoke good English, except for cleaning staff. I loved the driver servixe when we booked the one day service. It was for 1.4 mil for 8 hrs. I also used the gym, it is small but has weights, treadmill, a few multi purpose machines and cycling machines. Blinds can be drawn, the sun is quite strong in the morning. In terms of location, it is about 1 km from the lake. Normally I would say the location ia good, except that the traffic is quite scary when the pavements are not built well and there are motorbikes and buses parked on the pavements which makes it very challenging to walk to places. This is the same for a lot of places we visited. Even for a short distance we called a Grab. There was a decent pho place opposite and to the right of thr hotel and two vegetarian restaurants which we dined at. There was also a massage place nearby. We didn't use the hotel spa or dine at the restaurant although they gave us vouchers. It was more expensive in comparison.

Everything was great. We stayed for two nights. The property is very peaceful and quiet, perfect if you want to escape the hustle and bustle of Nha Trang. It's a bit far from Da Lat city center (20-30 minutes by taxi), but many attractions are quite close by. The lake view and garden view rooms weren't significantly different – the lake view was obstructed by trees anyway. Considering the price-to-quality ratio, I recommend it. There's no air conditioning in the room, but it gets quite cool at night, and you can open the windows (they have screens). However, it can get a bit stuffy during the day. Early check-in from 12 PM is possible without an extra charge. There's a shuttle to the center, but you need to book it 2 hours in advance, so a taxi is more convenient.

A large hotel complex with swimming pools, a sauna, a hammam and its own infrastructure in the form of cafes, shops and coffee shops. Very convenient. Prices are slightly higher than in Mui Ne itself, but not critical. There is a private beach with sun loungers. The complex is located on a hill, you can go up to the reception directly on an escalator or an electric car. There is a private beach. The center of Mui Ne is about 20 km away. It is not convenient without a bike. With a bike, it is a pain to ride there) We stayed for 5 days. We really liked the room and the complex itself. Daily cleaning, a visit to the sauna was included in the price and the pools too. Beautiful view. Comfortable to sleep and you can't hear your neighbors. We had a good rest! The only thing is that when booking it was indicated that there was a mini kitchen, but in fact the stove did not work. We were unable to prepare a minimal breakfast. But for us it was not critical, we did not contact the staff about this.

The service here was truly excellent 👍. We got welcome drinks and a complimentary massage during check-in. Our butler, Hong, was warm and professional! The location is also quite good, and the whole vibe is pretty chill. However, for one of Mui Ne's two best hotels, I found the room facilities a bit dated, and it might not be great value for money during peak season. Even if domestic hotels in China are a lower tier or price point than those in Vietnam, their toothbrushes, combs, razors, hairdryers, bedding, and towels are much better quality. China's manufacturing of these items is truly excellent and inexpensive. While Vietnam's processing industry is booming, it still has a ways to go. Perhaps it's because I didn't book a villa (since I was only staying one night). Compared to the pool villa I stayed in for two nights at Centara, I still prefer Centara's villa types. But Anantara's service is better and more personalized; Centara had too many kids and was too noisy, and the English proficiency wasn't as good as at Anantara.

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Cleanliness: Very clean Environment: The hotel is large, and the lobby is quite unique, with a dragon boat decoration. Service: When I checked in, I saw what appeared to be a large exhibition group; check-in was very quick.

No lift so if travel with big and heavy luggage, need to highlight this to them.. At night, the lights at the villa's common area were too dim especially the staircase. Should just add some sensor light. A friendly suggestion that you should place a concierge counter and staff near the entrance. Upon arrival, I have to carry my own luggage up the staircase to the lobby to check in. After that, they only brought my luggage to the buggy and left behind my backpack at the lobby. Besides, it will be more welcoming if someone greeted us upon arrival. But there's no one there. Luckily the scent of lily at the lobby makes it up. Breakfast was good. Environment was beautiful. Bed and pillows are comfy. Meeting the international chain standard. The food at Chinese restaurant next to the hotel is decent but not very authentic.

Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations.