Ξενοδοχεία με bar σε Lam Dong Province, Vietnam

This was the most expensive accommodation of our trip, so I had high expectations, but unfortunately, the shower didn't have hot water and I couldn't use the bathtub in the room 🥲🥲. I was really looking forward to the luxurious bathtub, so that was a big disappointment. Other than that, the room was cute, and the breakfast and afternoon tea were excellent! The overall interior was luxurious with plenty of photo opportunities, so I was very satisfied with all the pictures I took! ◎

Great experience at Terracotta Hotel, beautiful view of a forest with a lake. May either take a buggy or walk around the area. Everything was splendid aside from the birds walking around at the breakfast area, luckily the food are well covered.

The hotel has a very convenient location. The rooms are clean and bright, with large windows. In my room, the window faced the sunset, and the sunlight warmed the room throughout the day. This made the room pleasantly warm, even in the evening. It was nice to return to a warm room after a long day, thanks to both the sunlight and the view of a beautiful sunset. The placement of power outlets was convenient, and the room included a kettle, which allowed me to make tea easily. The hot shower was also a plus. The parking area was secure, closed, underground, and very spacious—perfect for both bikes and cars. Overall, the hotel gave me a sense of safety and coziness. However, there was one downside I encountered. The bathroom was extremely small, and the shower kept flooding the room. On the first day, I reported this issue to the staff. They responded promptly by wiping the floor with dry towels and removing the water. Unfortunately, the problem persisted. The next day, I asked them to fix it again, and they removed the floor filter, which was blocking the water drainage. While this improved the situation, it did not completely resolve the issue. It seems the shower area wasn’t adequately sealed, as water continued to seep out into the room. This made it impossible to take a long shower, limiting me to very short ones. Despite this, my overall impression of the hotel is positive.

Appreciate that we got an early check in from the hotel. Staff are friendly and helpful. Room we booked is big with a good city view. Breakfast was okay. Location was good within walking distance to the nearby night market and easy to venture out to attractions. Housekeeping can be improved though. There was still hair lying around on the floor after the daily make up of the room. Overall, still a pleasant stay :)

The resort itself is an attraction; it has a playground where you can entertain the kids all day for a reasonable ticket price of just over 300. There are also outdoor activities nearby, and the hotel offers a shuttle service to Da Lat city center. Overall, the service is good, and the scenery is beautiful. My only minor gripe is that the facilities are a bit old and could use an upgrade.

Location was excellent as it was walking distance to the night market. Plenty of shops and eateries around the area, but can be a bit noisy with the activities downstairs. Most important, this hotel has a lift, so easy for guest with luggage to haul. Rooms without air-condition, comes with a stand fan but bearable as the weather in Feb is cooling. Overall, an excellent stay. View from the balcony of the room.

I really liked this hotel! It's large, new, and offers excellent service. Security guards greet guests upon arrival and assist with parking. Hot ginger tea is offered at reception upon check-in, a very nice touch. The hotel and rooms have a pleasant aroma. The room is spacious and bright, everything is clean and new. The bed is huge and comfortable, with crisp white linens and towels. It's clear that every detail has been thought through. The breakfasts are excellent, with a wide selection to suit every taste. There are also several cafes and restaurants within the hotel building, and the prices are quite affordable. We had dinner at the Japanese restaurant, and it was delicious, and the prices were reasonable. I'd also like to highlight the excellent value for money – for the price, this hotel is simply excellent. We received much more than we expected. We hope the hotel continues to maintain such a high level of service; we will definitely be back.

If you're expecting a true 5-star hotel experience, you might be slightly disappointed. They really need to improve in order to live up to a 5-star standard. A child had scribbled on the wall with pencil, and no one had cleaned it off. There were drill holes in the bathroom wall, the shampoo was not refilled enough, there was no body lotion provided, and the refrigerator was completely empty. Our room was right next to an unfinished construction area of the hotel. The balcony was dusty and connected to other rooms, which did not feel very safe or private. Our motorbike was parked in the basement in the guest parking area, but it was frequently moved to another spot. I also tried to find the complimentary sauna, but it was only available to spa customers. I was satisfied with the breakfast selection, which was varied and suited our taste, especially the Pho. The dining area was very crowded during peak morning hours. Our table was taken by someone else while we went to get food. The staff seemed overwhelmed and not very professional; they were somewhat sparing with their words and smiles. We celebrated our wedding anniversary here, and the hotel prepared a small gift for us, which I truly appreciated. The location is quite convenient, close to the city center. There is a park with many beautiful flowers right in front of the hotel.

Overall, I liked this hotel. The pools and facilities are excellent truly a highlight of the stay. The property is beautiful and, for Mũi Né, it’s a very good option. However, check-in can take some time, especially if you don’t speak Vietnamese. We also had an issue with receiving a second key card. There were three of us in the room, but with only one card it was inconvenient, as the electricity, lights, and all room facilities work exclusively with the card. This meant we always had to move around together. The hotel is located quite far from the main area and nightlife of Mũi Né, so it feels somewhat isolated. Bike rental is easily available nearby, and food delivery works well. There are not many shops within walking distance, but this wasn’t a problem for me since I rented a bike and drove into town. I gave a low rating for cleanliness because our room was never cleaned during our entire stay. We stayed for four nights, and no housekeeping came. I contacted the administrator and asked at least for fresh towels, which we did receive, but cleaning itself was never offered. Overall, a nice hotel with great facilities, but with some noticeable inconveniences. A solid 4 out of 5.