Ξενοδοχεία με bar σε Lam Dong Province, Vietnam

The location is excellent, right between Da Lat Night Market and Xuan Huong Lake. You can enjoy lake views from the hotel entrance or from rooms facing the lake at any time. The hotel itself is grand, luxurious, and has a classic, antique feel. It truly makes you feel like an 18th or 19th-century French aristocrat. The garden is also beautifully maintained and opulent. Breakfast was good, and I especially enjoyed the afternoon tea starting at 2 PM. However, Da Lat mornings and evenings are cold. Even though I used the fireplace heater in my room, it was still chilly, and I ended up catching a cold. It's a good idea to bring warm clothes or pajamas for sleeping. P.S. My name is Young Been, but it was written as Young Heen. T_T

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.

Check in was relatively fuss free although we arrived very late. The welcome drink seems to be self-service, we drank some the next day. You can ask for extra room cards. The buffet was quite good, everyday they make an effort to change up the menu although there are some staples for popular dishes. There is an egg station and a pho station. I appreciate the soya milk at the cereal station and the detox water and atiso tea at the drinks station. Yoghurt with fruits are a daily pick for myself. The salads change daily and are very fresh, I liked it. The hotel is very new, the beds very comfortable and it was interesting that they provided a bolster. The room is big and comfortable, I liked that the floor is not carpeted. They provided rubber slippers. There is free coffee and artichoke tea packets. The hot water at the shower is instantaneous and the water pressure is good. I liked that there is a rain shower. The dustbin in the toilet doesn't open up very well, but not much of an issue. Cleanliness can be improved in terms of picking up hairs, thee was a clump stuck behind the toilet door from before our stay. The cleaner also missed hairs on the chair and stains on the floor but I suspect those maybe cannot be removed. I didn't mind that much. The only negative point of the room was rhe sound of traffic, but I brought ear plugs. The staff was helpful and spoke good English, except for cleaning staff. I loved the driver servixe when we booked the one day service. It was for 1.4 mil for 8 hrs. I also used the gym, it is small but has weights, treadmill, a few multi purpose machines and cycling machines. Blinds can be drawn, the sun is quite strong in the morning. In terms of location, it is about 1 km from the lake. Normally I would say the location ia good, except that the traffic is quite scary when the pavements are not built well and there are motorbikes and buses parked on the pavements which makes it very challenging to walk to places. This is the same for a lot of places we visited. Even for a short distance we called a Grab. There was a decent pho place opposite and to the right of thr hotel and two vegetarian restaurants which we dined at. There was also a massage place nearby. We didn't use the hotel spa or dine at the restaurant although they gave us vouchers. It was more expensive in comparison.

Stunning location, in the forest, and close to all the lakeside activities. Breakfast buffet isn't huge but has western and Vietnamese staples like bacon and eggs, pho, congee, fruit and more. Service was excellent. Unfortunately the room was a little musty smelling and although I requested a quiet room online, they place us directly next to the restaurant which was unfortunately noisy early in the morning and spoilt the zen forest vive we were hoping for.

A large hotel complex with swimming pools, a sauna, a hammam and its own infrastructure in the form of cafes, shops and coffee shops. Very convenient. Prices are slightly higher than in Mui Ne itself, but not critical. There is a private beach with sun loungers. The complex is located on a hill, you can go up to the reception directly on an escalator or an electric car. There is a private beach. The center of Mui Ne is about 20 km away. It is not convenient without a bike. With a bike, it is a pain to ride there) We stayed for 5 days. We really liked the room and the complex itself. Daily cleaning, a visit to the sauna was included in the price and the pools too. Beautiful view. Comfortable to sleep and you can't hear your neighbors. We had a good rest! The only thing is that when booking it was indicated that there was a mini kitchen, but in fact the stove did not work. We were unable to prepare a minimal breakfast. But for us it was not critical, we did not contact the staff about this.

The resort isn't huge, but the one-bedroom pool villa rooms are excellent, and the service is incredibly attentive. Basic five-star services like luggage assistance upon arrival/departure, turn-down service, and immediate room cleaning after guests leave are all impeccably handled. The bedding is spotless. The hotel beach is clean, and the hotel's location is also quite good.

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Far but we liked the chill vibes, there were just too many people in that place, making us unable to enjoy the facilities fully. but price is very reasonable and is good if there are objectives to travelling there.

Pros: Beautiful room Stunning lobby with fresh flowers Very beautiful grounds Delicious and varied breakfasts with sparkling wine, plenty of fruits, greens, pastries, and eggs cooked to order. Cons: Bathroom corners were dirty Windows don't open No rooms with twin beds and balconies; balconies are only available in king-size rooms. The central air conditioning wasn't working, and the rooms were very cold. A desk lamp wasn't working. The spa (pool, sauna) closes at 4:30 PM, which is probably inconvenient for most guests since it gets dark around 6:00 PM and people are usually out exploring then. Not all front desk staff speak English.

Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations.