Shangri-La Yangzhou, which is the 35th hotel of Shangri-La Group in mainland China, also known as the first One-stop Experience of Yangzhou Three Knives Hotel in the city of Yangzhou. With 360 guestrooms in total, Shangri-La Yangzhou is built with the largest fitness center in the city, which covers an area of 2,000 square meters. The 248 square meters Gym is equipped with international first-class fitness brand equipment, 25 meters long indoor swimming pool with constant temperature of 28 degrees Celsius, steam bath, sauna, Jacuzzi, hot and cold whirlpool, outdoor tennis court, outdoor sunshine platform, SPA, hair beauty salon as well as foot massage leisure center. Café Xiu offers a wide range of delicacies at five open buffet counters, while Shang Palace presents traditional Huaiyang cuisine. In 2020, it was selected as one of the first batch “Model Shop of the World Gourmet City” in Yangzhou, won the Annual Restaurant of 2021 Golden Phoenix Tree Jiangzhe Region Restaurant Guide and 2023 Golden Phoenix Tree China Restaurant 2 Star Restaurant and 2024 Golden Phoenix Tree China Restaurant 1 Star Restaurant and 2021 Trip.com Gourmet - Platinum Restaurant.Awarded One Michelin Star Restaurant By The Michelin Guide Jiangsu 2025. The hotel also has 1500 square meters of astylar grand ballroom, 8 multi-function rooms and 1 meeting room.
"In the beautiful month of March, as spring breezes filled the air, the Shangri-La Hotel Yangzhou perfectly embodied this delightful essence through its elegant environment, immaculate facilities, Michelin-starred dining, and attentive service. I particularly want to commend the hotel's comprehensive and thoughtful services. Staying for a week with my elderly parents, the handsome young man at the front desk kindly upgraded us to two lake-view rooms for free, instantly enhancing our mood and the scenic view from our accommodation. When entering and exiting the hotel, the doormen in the lobby were polite and courteous, helping with luggage, opening car doors, and reminding my parents to watch their step, all with a warm, spring-like smile. The waitresses at the buffet breakfast were always beaming, guiding us to our seats and even remembering our different preferences for coffee and tea. What touched us most was the housekeeper, Chen Xiuhong. She meticulously arranged every small request from my parents with great care. She was keenly observant of our habits while tidying the room, proactively providing extra bottles of mineral water for my parents to make tea, changing bed linens, arranging fresh fruits, and adding extra tissues and disposable slippers, all to enhance our comfort. For instance, when my father needed a hole punched in his new belt and was at a loss, Chen Xiuhong found out. She patiently consulted with electrician Master Yang, and together they came to our room with tools to perfectly solve the problem for my father (I captured this moment in Picture 3). Chen Xiuhong's humility, politeness, and excellent professionalism were truly admirable and touching; she elevated an ordinary job to an extraordinary level! Of course, we did encounter one minor unpleasantness during our stay. My parents needed a disposable paper cup to mix their powdered medicine (to avoid staining the room's glasses). On the evening of the 28th, when we inquired at the front desk, a short-haired woman in a red uniform on duty replied, ”There are no paper cups here!” She then pointed to the lobby coffee bar and said, ”You can ask over there; they might have non-disposable cups!” We were somewhat disappointed by her evasiveness and perfunctory response. Although it was a trivial matter, it felt a bit distant from Shangri-La's ethos of 'hospitality from the heart.' Nevertheless, our week at the hotel was overwhelmingly filled with warmth and assistance. We will always look back fondly and be grateful for the wonderful people and experiences."