Ξενοδοχεία με breakfast σε Leicestershire, United Kingdom

"Everything was perfect it was in city centre so convenient to walk for food and everything we need 😀"

"The Grand is in the middle of an extensive refurbishment programme. I booked 4 room for 2 nights on each side of my daughter's graduation - which I explained to the hotel in advance, so we could have rooms close together to help with hairdressing etc. First the good - beautiful building with stunning original features within a contemporary refurbishment. Stunning public areas, easy parking (albeit the car park is v tatty). The BEST service staff - accommodated all our requests, gave my daughters free parking as a gift. Everyone was delightful, helpful and effective. The bar was superb, superb service and drinks. Breakfast was gorgeous - huge variety with quality ingredients, beautifully presented. The rooms were simple yet luxurious. V nicely appointed bathrooms, comfy bed, lovely shower products. The bad - two of us had to change rooms due to ineffective / not working aircon. Unfortunately, my room was worst with heat topping 33 degrees, even hotter when the hairdresser arrived. I GOT NO SLEEP due to the heat. My friend had already had her room changed before she arrived due to a maintenance issue but her new room had no aircon at all - worth knowing that 4 stars does not mean aircon in all rooms (only 50%) have it. After having to back up we were allocated new rooms. My friend's room was an upgraded one. Mine was not, but the aircon worked to a nearly acceptable level. That said, nothing close to the ”fridge” temperature my daughter / boyfriend and her brother, enjoyed. I spoke to the manager after breakfast as I checked out. He too was charming and completely accepted my complaint. In essence, the ”build” is still happening and he is reporting the snagging issues. Given dinestiv builds can be a nightmare, he did my sympathy as he is trying to coordinate this, much larger build, with people getting in the way. I would love to revisit in 6mths or so - as so much of what they are doing is fantastic - its just quite there yet...but it will be fabulous!"

"The room was clean, staff really good and the food and drink was good but they didn't have bitter at the Bar (which is my drink of choice). The only downside for me is it's Card Only, which means more receipts to check at the end of the month."

"Excellent location Clean environment Friendly staff members, What else can one expect?"

"Very satisfied, this hotel is convenient in the center of the town. There are many rooms, there are many tables for eating, and the rooms are clean and exquisite. Parking is also convenient, the check-in time is a bit late, it is better to be 3 pm, early."

"I’ve stayed here three times. It’s a relatively new hotel in Leicester, but the room has many annoying faults. I could never connect my laptop to the hotel Wi-Fi on all three trips, so I had to use my phone hotspot for work. The AC, fridge and bathroom fan make loud noise — the fridge is the worst, I had to pull its plug to quiet it down. Everything else in the room works normally."

"I didn’t enjoy my stay. I was very disappointed with the room allocation. My room was on the second floor, while my daughters were on the seventh floor, even though we booked together. This made getting ready for my daughter’s graduation stressful and time-consuming. I also requested twin beds when I made the booking, but this request was not honoured. Unfortunately, I didn’t find the staff helpful when I raised these issues. Overall, the experience did not meet my expectations"

"The hotel is very conveniently located, and the staff are very helpful. However, it’s worth noting that the rooms are equipped with an air-cooling system rather than air conditioning; with temperatures in the thirties these past few days, it’s still very hot in the rooms and I haven’t been able to sleep."

"Located next to a railway station, the hotel offers basic amenities for your stay. The room was cleaned but the carpet in the lift area and the corridor gave a stinky smell. Breakfast was good many vegetarian options as well."

"The room was clean, it was a bit old, there was a faint musty smell when I first entered the door, the bed was OK, the bath water was not too hot in the morning. The price of a hotel in the British countryside is not worth it."