Ξενοδοχεία με breakfast σε Nagano Prefecture, Japan

Location: The hotel is situated at the foot of a mountain in Satoyama, a considerable distance from JR Matsumoto Station. However, it offers a unique charm with panoramic views of Matsumoto Castle from the hillside. Transportation: Unless you're driving or taking a taxi, here are your options: 1) The hotel provides a shuttle service to and from JR Station. There are two morning departures at 9 and 10 AM, passing by Matsumoto Castle before heading to JR Station. Return trips are at 4 and 5 PM. The pick-up point is at the temporary parking area to the right of JR Station Matsumoto Castle Exit (not a bus stop). 2) You can take the Meigahara Onsen bus line from the bus terminal downstairs at Alpico Plaza, opposite the temporary parking lot of JR Station, and get off at Fujii Station. You can find the bus schedule on Google Maps. Service: There are English-speaking staff at the front desk, but no Chinese speakers. Simple communication is not an issue. The service was impeccable. Dining: The breakfast is a buffet style with both Japanese and Western options, very extensive and delicious. There are also welcome drinks, including ice cream, juice, coffee, hot tea, and even draft beer! P.S. There are not many dining options near the hotel, so you might want to eat near JR Station before returning to the hotel, or dine at the hotel. I booked one of the few rooms with a private onsen. Soaking in the hot spring while enjoying views of the Northern Alps was incredibly relaxing. The hotel also has a large terrace, perfect for enjoying a drink during the evening 'blue hour' – truly one of life's most comfortable moments.

It was a really lovely stay but communication with staff was rather difficult. Overall a lovely hotel with great service to ski resorts but please not there there are no convenience stores or services around the property. Food however on site was amazing! Love the bus schedules to the different ski resorts!

First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine. After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy. Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude. Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.

It was a great stay. The staff was super friendly and spoke English. The had parking vallet, provided an outfit to change into and roam outside. The hot springs was super relaxing and great for the feet and body. We tried five of their private hot spring rooms out of the many more they had, some had super hot water while others were warm. The outside room hot springs were beautifully decorated. They gave us access to the 9 public onsens that had different minerals in the  for body healing. At night it was even more beautiful with the night walk and the town puts on a beautiful show and night market. Super glad we booked the stay.

The location is a huge plus, right opposite Nagano Station's Zenkoji Exit. The room was clean and tidy, and the bedding was soft, so I slept really well. My only minor gripe is that the AC vent was directly over the bed, and the airflow was strong and hard to adjust. It made my trip very convenient, definitely recommend it.

Overall, this was a rather disappointing hotel stay. Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned. After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself. At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory. The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited. The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling. Considering all these experiences, I will not choose this hotel again in the future.

The room was a bit old but well-cleaned. Unfortunately, when I checked in, only smoking rooms were available, so there was a cigarette smell in the room. However, the staff was helpful and provided a scent spray. The breakfast was delicious and very diverse – I was really impressed! There's parking available next to the hotel for 750 yen per night.

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

The hotel's location is excellent, very close to Matsumoto Station, and there are many restaurants nearby. It's in a lively area but just far enough away not to be noisy. There's a popular cafe nearby; we went early the next morning to get a number. It's trendy but reasonably priced, and the coffee was really good. We stopped in Matsumoto briefly after hiking Kamikochi and before heading to Karuizawa. We'll definitely come back to properly experience this great place next time.

The location is convenient, with a shuttle bus service between the hotel and Prince Outlet shopping mall and the train station. There's a bit of a distance between the East and West wings of the hotel; the East wing is closer to the children's play area. The jungle adventure is suitable for both kids and adults. The breakfast was quite average, possibly because there were too many guests. You need to call a day in advance to reserve the number of people and time for breakfast the next day. During our stay, we could only choose between 6:30 AM or 9:30 AM. The 'please clean my room' sign was very confusing; instead of simply stating 'yes' or 'no', it had a lengthy message that was open to misinterpretation.