Ξενοδοχεία με Wifi σε Zuid-Holland, Netherlands

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

It was a 10/10 experience from the moment I arrived. The room had a soothing, inviting atmosphere that made it easy to settle in right away, and everything was kept spotless throughout the stay. The bed was warm and comfortable, the lighting gentle, and the entire space felt thoughtfully arranged to make resting feel natural. Every feature in the room worked perfectly, with no little issues to get in the way, which added an extra layer of ease to the stay. The staff carried themselves with a calm professionalism, always available, always respectful, and never intrusive. They handled questions, requests, and small details with a quiet confidence that made every interaction smooth. Their consistency gave the whole stay a sense of steady reliability. From check-in to check-out, the service flowed without any delays or confusion. Even minor needs were addressed quickly and with care, often before I had to think twice about them. The overall atmosphere of the place brought a sense of comfort that built up over time, turning the stay into something genuinely relaxing and satisfying. In the end, it felt like the kind of place where everything simply worked the way it should, no stress, no friction, just comfort handled with intention. A stay that was not only pleasant but genuinely memorable, and one I’d easily call a perfect experience.

One of my fav hotels in Rotterdam. The surrounding has a lot to offer and you can easily access Rotterdam central by metro. Also definitely check out the amazing view from the gym.

It is more like a smart hostel so not there were not many people helping, but our CityHost Jed was very helpful and helped us with our check-in. The facilities were very clean and complete with everything one would need for a stay, including towels, shampoo and even a bath robe was provided. It was worth the money and would definitely stay there again!

This hotel was the perfect choice since I was attending a conference at the exhibition center right across the street. Being able to walk there in just 5 minutes was incredibly convenient. The room was small but well-designed, and the king-size bed was very comfortable for one person.

Firstly..the lady at check was extremely friendly and customer oriented...Great job to her....very welcoming very calm Access to room was a little challenging to the the first floor but I figured it out. Room itself was extremely small even though it was for 2 persons Tv only shows in German.. no English movie channels..this was quite annoying as I love watching tv during my relaxing moments Overall I would say it's location is perfect. perfect.staff room not so much

Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient. The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay. It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.

It's not downtown Hague, but you can get there right in 30 minutes by train 17! The rooms were really spacious and pretty clean The most impressive thing was that there was an independent shower booth with a glass partition! When traveling in Europe, next to the bed 50cm, if you turn on the water, you will get wet to the bed. Looking at hotels with shower rooms that are not drained well, this alone seems to be able to give a good evaluation 😁

Very nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !! However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat. Those two points were a bit disappointing due to the price of the hotel but else it was good

Advantages: The service staff is very warm, the location is very close to the tram, and the environment is clean. Disadvantages: There is no curtain on the bed, the decoration is old, and the lights are dim and not bright. Conclusion: Suitable for short stays, friends who like nostalgic style.