Ξενοδοχεία με 5-Star σε Lazio, Italy

The hotel is very new, and it was actually one of the hotels I was most looking forward to staying at during my month-long trip around Europe. Let me start with the positives. First of all, the hotel is genuinely new. You can tell from the smell, the materials, and the overall condition of the property. The location is not quite as convenient as it is made out to be, but having a supermarket right downstairs is definitely a plus. The front desk and entrance staff were generally very friendly and helpful. I even met an Italian receptionist who could speak Mandarin, which was a pleasant and interesting surprise. On the first day, there was an issue with the room payment through Trip.com, but the hotel still allowed me to check in while the payment issue was being sorted out. I really appreciated their flexibility and understanding. The service staff at the upstairs restaurant were absolutely excellent. They deserve special recognition for their hospitality. However, there was one experience that I found particularly disappointing. The hotel normally provides complimentary bottled water in the room every day. However, on one particular day, housekeeping did not replenish the water. When I requested some water to be brought up, I was unexpectedly charged €26 for just two bottles of water. I specifically asked the staff, “Isn’t there any complimentary water?” and was told that there was no free water available. What made this even more frustrating was that the very next day, complimentary bottled water was provided in my room again, as usual. To be clear, this is not about the €26. Spending a few extra euros is not a big deal to me, especially during a holiday. What bothers me is the inconsistency and the lack of responsibility shown by the staff member who handled the situation. If complimentary water is normally provided to guests, I don’t understand why I was told otherwise and charged for something that should have been replenished during housekeeping. For a hotel of this standard, I would expect better communication, consistency, and attention to detail. Overall, there are many things I genuinely liked about this hotel, especially its new facilities and the excellent service from most of the staff. Unfortunately, this particular incident left a disappointing impression on an otherwise pleasant stay. Btw, forget to say that the bed mattress is too hard. Really really hard

I decided to write this review in English so that as many people as possible around the world can read it, because this hotel truly deserves to be known. From the moment we arrived until the day we checked out, every single member of the staff was incredibly kind, warm, and professional. Their genuine hospitality made our honeymoon even more special, and we felt sincerely welcomed throughout our entire stay. When they found out we were celebrating our honeymoon, they surprised us with a complimentary room upgrade. It wasn’t just an upgrade—it was such a thoughtful and heartfelt gesture that truly touched us. It showed how much they genuinely care about their guests. The room itself was absolutely spotless. I’ve stayed at many 5-star hotels around the world, but I can honestly say this was one of the cleanest and most comfortable rooms I’ve ever experienced. Everything was perfectly maintained, and every detail reflected the high standards of the hotel. One of my favorite details was that the amenities were from Byredo. It was such a luxurious touch and made the entire experience feel even more premium. The biggest surprise came after we returned from sightseeing. Waiting for us in our room was a beautiful and delicious cake with “Happy Honeymoon” written on it. It was completely unexpected and made us feel so appreciated. Moments like these are what turn a great hotel stay into an unforgettable memory. If I ever come back to Rome, I won’t even consider staying anywhere else. I will absolutely choose Nobu Hotel again without hesitation. I also hope more Korean travelers discover this hotel. Surprisingly, it isn’t very well known among Koreans yet, but it truly deserves much more recognition. Having stayed at quite a few luxury 5-star hotels, I can confidently say that this was one of the very best hotel experiences I’ve ever had. For me, it was a perfect 10 out of 10. I genuinely couldn’t find a single thing to complain about. Every detail, every service, and every interaction exceeded my expectations. Thank you, Nobu Hotel Roma, for making our honeymoon so unforgettable. We will definitely be back.

Impressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean

Lovely hotel located in a villa near the Vatican. Top service, facilities and food. We had an amazing honeymoon. Totally recommended!

Facilities: The hotel is a renovation of an old house, and has the common problems of old European hotels. Hygiene: The sanitation conditions are good, and there are some sanitation blind spots, but they are not often used. Environment: The hotel is located in a relatively balanced location, and the walking distance to each check-in point is basically controlled within 15 minutes Service: The service attitude is very good and can answer many questions

Our stay at Palazzo Roma was simply wonderful. A perfect blend of heritage charm and modern comfort. The hotel is beautifully renovated and immaculately maintained, preserving its classic Italian elegance while offering a refreshed and refined ambiance. Every corner, from the art-filled hallways to the grand dining rooms with frescoed ceilings, felt like stepping into a piece of Roman history. Breakfast was an absolute highlight — beautifully presented, with fresh pastries, breads, and a delightful selection that made every morning feel special. The service throughout our stay was warm, professional, and genuinely attentive, making us feel both welcomed and cared for. Our room was spacious, elegant, and perfectly comfortable — a true retreat after exploring the city. Palazzo Roma exceeded expectations in every way, and we will definitely return on our next visit to Rome.

Elizabeth Hotel is just as its name suggests, literary and elegant. The art design works from inside to outside and the tone of the room make you feel the taste and quality. What is particularly commendable is that every employee of the hotel is very warm and gentlemanly. You will enjoy the treatment like the Queen of England, and the thoughtful attitude is touching. The hotel room is uniquely designed. The room has a spa room that is particularly refreshing. The room height makes people feel comfortable. There are many high-quality juices, sparkling water and snacks in the mini bar that are free. After staying in so many hotels, Elizabeth Hotel can be regarded as a gold diamond or even platinum diamond level. In short, in Rome, there is such a wonderful hotel, it is really home, and the mood of traveling is completely released! I will choose here again when I come to Rome in the future!

The surrounding area is very safe, and it's within walking distance to attractions like the Spanish Steps, plus it's very close to the subway station. The doormen and front desk staff were extremely friendly, and there's a self-service water dispenser right by the entrance. They even upgraded our room for free! Breakfast is a mix of buffet and à la carte. The buffet selection wasn't huge, mostly bread, and the à la carte was typical Western breakfast fare, nothing special. The gym is genuinely massive and very new. Overall, the experience was fantastic and changed my preconceived notions about W Hotels. I'd definitely choose the W Rome again if I return.

The hotel was exceptionally clean, and our room was spacious with an efficient layout. Breakfast was incredibly generous. Our King Size room was large enough to comfortably sleep three people. Housekeeping serviced the room twice daily.

I cannot even put into words how this place took my heart in a whirlwind. This is truly the most beautiful hotel with some of the kindest and friendliest souls, I’ve ever been to. I was welcomed like a queen, because it was my birthday, got an upgrade and beautiful gifts like a flower bouquet, a bottle of very nice prosecco and a delicious tart. The room - the junior suite - was just breathtaking. The materials, the love to every single detail, the smell of the highest quality materials used… an absolute dream. So is the whole hotel. The Minerva bar and the roof top restaurant Gigi with its view over Eternal City- what can I say?? I’m madly in love with- ti amo, La Minerva ❤️