Ξενοδοχεία με 5-Star σε Bagmati, Nepal

"The rooms are this hotel are very nice. The location is perfect. The service levels are very high. All the staff are very friendly and helpful. In particular, Monika and Besang in the restaurant, Sita and Binita for the cleaning service, and all the security staff. Overall, our stay here was very good. The breakfast is very good, with a nice variety. If I could suggest some improvements, it would be fresh pastries for breakfast and maybe some alternatives to cows milk such as oat or almond milk. The other thing is, the gym needs a total refresh. I recommend staying here. It is a very good offer overall. Thank you for giving us a pleasant stay."

"Beautiful place because of architecture and design - but for the price you expect more than Nescafé 3 in 1 in your room! Just a bit hit and miss on service for what they’re trying to be."

"The hotel's service was excellent; the staff were very friendly and proactively checked in on guests' needs. During this stay, I had to leave to seek medical attention and wasn't able to stay in the room much. When I returned, they kindly asked about my well-being and even brought me a meal since I missed breakfast. The facilities are also top-notch; the massage environment and service were superb! The only minor downside is that the soundproofing in the rooms could be better."

"The whole hotel system seems to be created with foreigners in mind. I stayed for 2 nights, while my family stayed for 3 nights. I originally booked the 2 nights through Trip.com. When I wanted to add an extra day, I was informed it was better to book it again online. At that time, I was in Nepal for 3 days and my phone was being repaired in Hong Kong, so I didn’t have access to my usual email or digital wallet. I had Nepali cash, but the payment system wouldn’t allow it, and I was denied the option to add more nights directly at the front desk. I tried booking again using my temporary phone, but the credit/card wouldn’t allow it—possibly because the phone and location were new and my digital wallet couldn’t be used. The only solution was asking a friend to book the additional night for me. This experience made me feel that the system is not friendly to Nepali guests and that they may strongly prefer online foreign-currency-style payment methods rather than Nepali rupees. I also tried to get the Nepali rate. It was around NPR 12,000–15,000, while the online rate was significantly cheaper. Based on the current currency conversion, the price difference felt like it could be about 3,000–5,000 rupees less online. This also made me feel they may not truly support Nepali pricing equally. The front desk staff were sometimes helpful, but they often didn’t seem genuine. Some staff seemed reluctant and not truly welcoming or happy to assist. In contrast, the only people who felt consistently happy to see me amd my family were the housekeeping staff and the guards. About the room it’s a bit small. I took a long warm shower, and after a while the water started leaking toward the bedroom corridor. However, there were also positives—despite being in Kathmandu, the tap had good water flow and the water color looked clear, not yellowish (and not as low-flow). Overall, the stay didn’t feel welcoming to me or my family. I’m not sure if this is because the system is designed not to cater well to Nepali guests, or simply because the staff attitude was “blah.” Would I stay again? It feels like 50–50. My honest advice is: if you’re not Nepali, you will love it. But if you are Nepali and want to feel genuinely welcomed, you should think carefully—because you could spend the same amount or much more less at a family-owned business and likely feel much more respected and welcomed."

"The rooms are spacious, and the bathrooms are quite large too. Breakfast is mainly Western and Indian, and the taste is decent. The hotel's location is excellent, right in the city center, with many tourist attractions within 3km. The ground floor environment is also very good, with a large lawn and a big swimming pool (though I didn't see anyone swimming). The lawn area is lovely. Soundproofing is average, but everything else is good."

"This is definitely the first choice for business travelers in Kathmandu. Overall, it's very good. The only issue was that the desk in the room wasn't very functional for working. Another downside was that my flight turned back, so I missed a night, but couldn't get a refund."

"It's roughly on par with a typical 'JI Hotel' in China, which is quite good for Kathmandu. The hotel has a gym, swimming pool, and restaurant, among other amenities."

"This was my third stay, and I was here for 7 days. I feel the restaurant service has declined, especially at the breakfast buffet. I noticed a slightly overweight waiter who seemed unfriendly towards Chinese guests, preferring to serve Indian guests instead. He ignored requests from Chinese diners and was overly attentive to Indian ones. The breakfast order and serving speed were slow; out of several days, I only got my ordered eggs once. Big thumbs down. The restaurant manager also seemed indifferent towards Chinese guests. I'm not sure why, especially since there were so many Chinese diners."

"We knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to. On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic. As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace! Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection. We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe. There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly. The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly."

"Nice Hotel with good Room Service and a fantastic View over the Kathmandu Valley. Everyone there is very kind and helpful. Thanks again . Namaste 🙏🏼"