Ξενοδοχεία με 4-Star σε Shanxi, China

"This place has its own dedicated parking, conveniently located right behind Xinzhou Ancient City, making it super easy to get around. Charging and fueling your car is a breeze. You can bring back anything you buy in the ancient city and enjoy it at your leisure in your room. The private hot spring in the courtyard was a great experience – perfect for soaking while munching on snacks and sipping tea. It even has a retractable roof with lights, so you can enjoy it at night too. The service was top-notch; they provided a pet gift package and a welcome gift, which our dog loved! The staff were incredibly responsive, charming, and generous. We'll definitely be back!"

"The hotel boasts an excellent location, very close to Bell Tower Street and Liuxiang, both within walking distance. The room facilities are new, and the hygiene is impeccable. It's a smart room, making for a very comfortable stay. If you turn right out of the hotel and walk straight, there's a local specialty old restaurant, I think it's called 'Bainian Ren Yili' – it's really delicious! Overall, it's great, and I recommend everyone to stay here."

"Transportation: Super convenient. From the glass door behind the reception desk on the first floor, it's less than a 3-minute walk to Taiyuan South Station West Square. Room Facilities: Has a Marriott-like vibe. Although the hotel is a bit older, the bathroom fixtures, linens, and mattresses are all of high quality. Hotel Service: Very standard and professional. They could accurately answer all my questions. It was hot, so they even provided extra bottled water for the room. Breakfast: Long opening hours and the taste was great too."

"Had a fantastic stay! We booked the 'sky-light room,' which was very quiet, allowing us to sleep soundly until morning. The front desk attendant was incredibly warm and helpful; she brought ice packs for my wife's sprained ankle and even lent us a charging cable. The guesthouse is conveniently located directly across from the old town city wall entrance, where you can climb up for free to enjoy panoramic views of the ancient city."

"Atour is the largest 4-star hotel within Xinzhou Ancient City. It boasts an excellent location, perfect for self-driving travelers, and offers well-maintained and complete facilities. The guest linens are of high quality, and the mattress and pillows are exceptionally comfortable. Both the variety and quality of the breakfast are very good. Suggestions and Comments: 1/ Almost 50% of the hotel rooms are on the ground floor, with windows facing the street. Despite safety warning signs, closing the curtains makes the room too dark, and even with sheer curtains drawn, there's a risk of insecurity and privacy breaches. Would it be possible to apply a 50cm high frosted film from the bottom of the window to remedy this design flaw? It would have been perfect if Venetian blinds were installed between the double-glazed panes, but alas... 2/ Hotel design should prioritize convenience of use > ease of cleaning > aesthetics. If this order is reversed, problems arise. Using white as a base with dark gray lines for murals or artworks is fine, but using it for a tabletop makes it look dirty, always making you want to wipe it down even though it never truly looks clean. The basin faucet handle is also problematic; it feels designed for children and is hard to grip. 3/ The elevator lighting is too dim, and having one wall as a mirror creates a lack of security! Additionally, dim lighting can easily lead to hygiene standards not being met. 4/ The hotel provides guests with a map of the ancient city, but the font is too small. I had to take a photo and zoom in, which then made it blurry. You should try it yourselves. The font size should at least be consistent with that used by Atour hotels in general. 5/ The bacon at breakfast on the first day was so tough it was like chewing on plastic. 6/ The maintenance and cleanliness of the shower room's floor tiles are significantly below the hotel's overall quality, which was quite disappointing. 7/ As the closest 4-star hotel to the 'Dahualiu' (Iron Flower) show in the ancient city, the hotel should be aware of its showtimes, contact information, and cancellation status (performances are stopped in high winds). This information should be provided to guests, perhaps via a notice board in the lobby. I was initially told it started at 8 PM, and then was told to check for cancellations myself via ** (other media). Service needs improvement! An Interlude: On the 17th, while driving out of the underground garage, I had a tire blowout because I had to swerve to avoid two illegally parked electric bicycles. The repair shop initially said that this tire size was hard to find and might take a day. I immediately called the hotel to inform them and indicated that I might need to extend my stay. Afterward, Ms. Shen from the front desk called to express her concern and offered to help contact relevant suppliers if the tire couldn't be found. She also told me to discuss how to resolve the issue with her once I returned to the hotel (by then, the 4S shop had sourced a tire from elsewhere, and I still had plans to visit Foguang Temple and Nanchansi Temple that day). Her call made me feel very warm. Around 7 PM, I returned to the hotel and found the front desk manager, who first told me that the underground parking lot was a public parking lot not managed by the hotel. She then said she had found the person in charge's phone number and told me to contact them myself to resolve the issue. When a guest's property is damaged, the hotel should express sympathy and assist the guest, but I felt she was trying to shirk responsibility. As someone with over 30 years in the hotel industry, from entry-level to executive, I have never allowed myself or my subordinates to give guests the impression of shirking responsibility when dealing with problems. After my insistence, the front desk manager used her phone to contact the parking lot manager for me. On the day of the incident and afterward, I collected multiple pieces of evidence of significant safety hazards in the hotel's underground parking lot. I have since submitted them to Xinzhou 12345, demanding an investigation and accountability for these safety concerns. Atour provides free parking for its guests in a public parking lot, which theoretically involves paying fees to the parking management company. Since Atour is a client of the parking management company, why does Atour not see the problems in the parking lot? Such issues will inevitably impact (and potentially cause losses for) Atour's guests. It's a coincidence that nothing happens, and an inevitability that something will! Safety hazards that I can spot easily, Atour can't?"

"I chose this hotel for a concert. The location was perfect – within walking distance of Guandi Temple, Bell Tower Street, Food Street, and close to the Governor's Mansion and Shanxi Restaurant. The amenities are very comprehensive: free parking in this area is a rare find, there's a 24-hour laundry room with washing, drying, and ironing facilities, plus a garden terrace and a gym. I booked the Little Yellow Duck family room, which came with a large bathtub and children's toys, and even provided children's picture books, which my baby loved. The room had good soundproofing and a separate wet and dry area, making for a very comfortable stay. Breakfast was served until 12 PM, with a rich variety, so no worries about waking up late. The facilities were all new, and the service was attentive. It's great value for money when traveling with kids. I'll definitely choose this place again next time I'm in Taiyuan."

"去忻州玩臨時訂了家酒店收穫了意外驚喜 新開的桔子酒店 外觀好氣魄 房間非常大 一進屋就好喜歡 特別乾淨 沒有裝修的味道 洗漱用具 睡衣都很齊全 隔音很好 床品舒適 空間佈局合理 公共區域設施很全 洗衣房健身房超級方便 適合愛運動的人 工作人員很熱情 很有耐心 以後去那邊還會選擇這家"

"This hotel was the best one we stayed at during our trip to China (Taiyuan/Xi'an/Beijing), even though the hotels in the other two cities were also very good and unique. The hotel is designed in the style of a traditional Shanxi compound, which is incredibly distinctive. It features multiple courtyards, each with its own unique ambiance, making it perfect for photos. The hotel offers a free 'young lady' (少奶奶) / Hanfu dress-up experience. We didn't pay for additional makeup and styling, but still took many great photos around the hotel ourselves. The hotel's location is also superb. It's just a 2-minute walk to Food Street and Liuxiang Pedestrian Street, a paradise for foodies and shoppers. The former Governor's Mansion and Jinshang Museum are also within walking distance. Despite being so close to the hustle and bustle, the hotel itself is situated on a quiet alley, completely undisturbed by the outside noise. The breakfast offered by the hotel was something we looked forward to every morning, eager to go and eat. It was a thoughtfully prepared, nutritious breakfast, very rich, and excellent in color, aroma, and taste. Enjoying complimentary afternoon tea in the courtyard; free self-service laundry... the hotel truly offers a comprehensive range of services. Most notably, their service stands out – every staff member is friendly and dedicated. Next time I visit Taiyuan, I will definitely stay there again."

"This hotel, located within the ancient town, is a converted private residence built by descendants of Qing Dynasty officials. It's truly unique. We drove there, but cars aren't allowed inside, so we had to park outside the old city. The owner gave us very clear instructions for parking and then drove us to and from the hotel! The room had a distinct northern charm, which was quite novel for us southerners. The hygiene was excellent, and disposable towels, cups, etc., were provided. The hotel's location is super convenient for exploring all parts of the ancient city, yet it's very quiet at night, not noisy at all. The restaurant recommended by the owner was also fantastic, with reasonable prices and even a discount! Breakfast was served right in the courtyard, and both the owner and his wife were incredibly warm and provided exceptional service. All in all, we were very satisfied and have already recommended it to friends visiting next month!"