Ξενοδοχεία με Gym σε Riyadh Province, Saudi Arabia

The hotel is great, loved the size of the room, amenities, cleanliness, and comfort is on point for the price. The reception and check in process is smooth, bilingual support can be an additional point but the communication is still 👌. The room service and house keeping is also great. However what can become a nuisance quite easily is that the hotel claims to have a parking but it stays full so you have to park around the hotel and it is a busy area hence it gets a bit difficult. Moreover, for now the paid parking meters are here but they are not charging yet, once they do .. it will be more difficult to park outside the premises of the hotel. The other downturn for me personally is the size of the commode in the bathroom. Room for improvement here as not only the commode sprays water everywhere while flushing but the bidet makes alot of noise. Over all, I may come back to the hotel for the peace And quiet in the room, lobbies, and the size of the room but the parking can be a down turn for me.

Very good hotel and nice  The stuff was super good and friendly  But price little high for that kind of rooms But

Very good service.good ambience. Neat and clean.family friendly hotel with 24×7 service with out any hesitation.free gym and pool access.

The hotel is a bit far from the airport and station, but that’s really the only downside. The staff, especially at the front desk, are super nice and helpful. The room was also clean and comfortable.

Very nice and beautiful, very comfortable to stay in, spacious and great location.

I like this superior queen room layout a lot. Spacious and equip with essentials. I like the bench as a comfortable seating area where u can rest before going to bed. Toilet I water pressure is good. Good smell for toiletries. I also enjoy swimming pool and the jacuzzi looks nice. Just different timings for gym and spa for men and women. Please be aware. Good for families too as some families with young kids around.

I've been using Trip.com for years, and this is the first time I've ever left such a negative review. I checked in late at night, only to find the door lock was ridiculously broken, almost falling off. When I went downstairs and immediately asked for a room change, the front desk acted as if they hadn't heard me, saying they'd send someone to fix it right away and told me to go back upstairs. Even though they managed to drill the nail back in, it felt like it would fall off again with just a push from the outside. I contacted Trip.com, and I overheard the front desk telling their customer service on the phone, 'It's OK. OK, just the safety lock.' Later, they told me it was fixed and to go back up. Throughout the entire negotiation process that evening, there wasn't a single apology. Is this what the Mercure brand has come to now? With the help of Trip.com customer service (Yanzi), I finally got a room change, utterly exhausted. I don't understand why they wouldn't switch rooms when there were clearly other rooms of the same type available. After a ten-hour flight, and no rest – who could give a good review? By the way, Yanzi was truly efficient and excellent at communication, a stark contrast to the speechless hotel staff. P.S. The location is excellent. Subway and supermarket are all conveniently available. Breakfast is around 100+ riyals; it's filling and even has congee, but it's not worth purchasing separately.

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Very high-end staff, excellent hotel services, new clean hotels, all the services are very close to the hotel.