Ξενοδοχεία Hot Springs σε Nagano Prefecture, Japan

This is our first time to ski Japan.  This hotel was located perfectly with great access to some super beginning facilities.  Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment.  My wife and I and eight year-old daughter had a great time  you so much for the great experience and all the hospitality  Perfect Stay. 100%!!!

The room size was good and the beds were very comfortable. The view in the room was a highlight, overlooking a beautiful green garden with mountains in the background. Walking around the hotel was very enjoyable. The entire area is lush and green, and there is also a lake which adds to the atmosphere. There is an activity area as well, although it is mostly designed for kids and requires an extra fee. Bicycle rental is available, but it was surprisingly expensive, probably the highest I have seen in Japan. The onsen was unfortunately closed for two out of our three nights. We were able to use the onsen at East hotel, but it was not as good as the one in our hotel. A nice touch was the coffee. There is a popular coffee shop in town called Mikado, and the hotel provided their drip coffee for free every day. It was excellent, and when we asked for more, they kindly provided it again at no extra charge. There is also a FamilyMart inside the hotel, which carries some unique regional products. That was quite interesting and a nice detail. The shuttle bus service was always on time, and the drivers were kind and friendly. The nearby shopping mall, which is part of the hotel area, offers many popular brands at relatively good prices. It feels more like an outlet, with slightly older products, but still great for shopping. There are also a few good restaurant options within the mall. I did not have breakfast at the hotel, so I cannot comment on that. Overall, it was a good stay.

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

A surprising 10/10 resort! The hot springs are great and very clean. The rooms are incredibly spacious, with a wet/dry bathroom, an open-plan kitchen, a separate small room, a living room, and a bedroom with a double bed. Both breakfast and dinner are buffet style. The food quality is excellent, a solid 10/10. The dinner buffet even includes unlimited wine, both white and red. It's a super comfortable resort, highly recommended!

It was the first night of my entire trip—and also the most expensive one. But it was absolutely worth it! Lake Suwa was right in front of the hotel. If you take the train, it might be a bit of a walk, but since I drove, the location was perfect. The hotel was incredibly spacious, and the onsen was lovely. Dinner (a full course meal) was exceptional, and breakfast was just as impressive—absolutely delicious! One thing I still wonder about: what were those insects outside the window at night? They clung to the glass, and I was afraid they might get inside. Thankfully, the window seals were excellent, so none of them made it indoors. Only the outdoor bath had a few, which was understandable. I truly hope I can go back again—with my mom next time!

Amazing family run ryokan just few minutes drive from Snow Monkey Park. Booked a room with a private in-room onsen but it didn't make much sense as the bath was hot but there was no hot water in the shower. The room was spacious with comfortable beds and futon. Nice yukatas and socks were provided in the room. Public baths in the ryokan are great (especially outdoor area), we tried both of them. The kaiseki dinner and japanese breakfast are VERY delicious. The staff and the owner are so nice and welcoming. The free transfer to the Monkey Park is available at 9:45 am

The hotel looks old and isn't particularly striking from the street. However, the Japanese are incredibly meticulous with cleaning, so it's impeccably clean inside. The location is also super convenient (there's a great ramen place in the next building). You'll even find some retro features, like a two-handle faucet and an old TV – very authentic. My only minor complaint is that I couldn't get the air conditioning to cool, only to heat.

This was my first time in Karuizawa, and I booked this hotel without knowing anything about it. To my surprise, it felt more luxurious than I expected, especially since it was a family trip abroad that we planned about a year ago, so the price wasn't overly expensive either. The hotel's design and the breakfast, which exceeded my expectations in terms of quality, made me want to stay here again if I visit Karuizawa next summer!

It is close to Kamisawa Station. The hot springs aren't spacious, but they are nice. There isn't a convenience store right next door, but it is just a short walk away. All the staff are very friendly! I would like to thank the female staff member at the front desk who kindly assisted me in English. The lobby on the first floor is also really pretty. If you are visiting Suwa, I highly recommend this place.