Ξενοδοχεία Hot Springs σε Yamanashi Prefecture, Japan

Great stay! The room was spotless and very tidy, and the hot springs were incredibly relaxing – super satisfied. The staff were all really warm and proactive, and their English was good, which made communication easy. The location is super convenient too, right where the bus drops you off.

The hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.

・I think it would be better if they were a little more welcoming and didn't get hung up on appearances. ・The hot water kettle has a Japanese setting, so a foreign tourist who was having trouble using it spoke to me in English and explained how to use it. ・The parking lot should be made a little easier to understand and use. ・I'm glad that my family liked the Japanese-style room, and my child said, ”I want to go to the shrine room again.”

I was incredibly lucky to see a very clear Mount Fuji. Pictures 2 and 3 were both taken from the room's balcony. As other guests have mentioned, the hotel breakfast is very, very, very mediocre. Not only is the selection limited, but there wasn't a single tasty dish. The coffee was absolutely awful; I haven't had coffee this bad in a long time. Furthermore, on the first night, I was woken up by the fire alarm around 1 AM. I threw on a jacket over my pajamas and rushed out. On the way down the stairs, I saw many other guests running downstairs with their suitcases. When we got downstairs, the hotel staff said there was no fire, and it was a false alarm. This significantly impacted my experience, and the hotel didn't offer any explanation the next day either.

The hotel offers a shuttle service, with pick-ups in the afternoon and drop-offs until around 10 PM. They also provide transportation to Oishi Park; just contact the front desk in advance. This time, I booked a Japanese family room, which was quite spacious with a separate wet and dry area. The beds were already made when I entered. From the room, I could see Mount Fuji in the distance – it was absolutely beautiful to wake up and do my makeup at the table while admiring the view. Both breakfast and dinner were set menus, which was nice. The hotel service was excellent, and there was a Chinese-speaking staff member at the front desk, so language was not an issue at all.

Excellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.

Was pleasantly surprised that there was van pick up service to bring us up to the hotel from the main road ! This needs to be shared in case anyone avoid booking due to location. The team (driver , recep) all were very friendly and helpful, thank you for the service

The hotel is clean and has a free hot spring onsen. The hotel is quite far from the station, but it’s worth it because Mount Fuji is right behind it—huge and absolutely beautiful 😭. It’s also close to a large Daiso. Very satisfying / I’m very satisfied.♥️♥️♥️

We had a wonderful stay at this hotel. Everything exceeded our expectations. The staff were very friendly, welcoming, and attentive throughout our visit. The room was absolutely beautiful, designed in a traditional Japanese style, which made the experience feel very special and authentic. One of the highlights was the stunning view of Mount Fuji from the window in the morning — it was truly unforgettable. We would definitely love to come back again and highly recommend this place to anyone visiting the area.

Amazing location for Families, right next to Fuji-Q highland, super convenient! Rooms are clean, beds are comfy, and we enjoyed the beautiful Mount Fuji view from our room. Love that the hotel connects directly to the Olsen with free entry for guests. Relaxing, comfortable, and great value. Will definitely stay again!