Ξενοδοχεία Hot Springs σε Denizli Province, Türkiye

I actually booked this place thinking it was a hotel in the Pamukkale area (I don't know why I mistakenly thought that). After comparing it with other accommodations in Pamukkale, I ultimately chose this one. Since it's still winter, there's an outdoor pool, but it won't be open. I was hoping it had a famous hot spring in Pamukkale. This place has a large communal hot spring on the first floor, and each room can use the hot spring water. The red color of the bathtub in the bathroom photo is due to the hot spring water. When you turn on the faucet, 60-degree hot spring water gushes out, filling it up quickly. The other facilities and service are impeccable. The owner, Osman, and (probably) his sister are charming, yet attentive. They helped me book a hot air balloon and made it affordable. Osman's witty father is also always willing to answer any questions I have. He even gave me a ride to the bus stop on my way to Pamukkale. The Turkish breakfast is clean and plentiful. I barely managed to finish it after munching on coffee for over an hour, receiving over five refills. As I mentioned earlier, this isn't Pamukkale, but a village slightly north of it called Karahayt. It was a mistake, but I realized I'd made the right choice after reaching Pamukkale. Pamukkale is so well-known that it's a bit busier and more crowded, while this place is a bit further away, quieter, but still offers a friendly, secluded countryside atmosphere. After a very comfortable two nights, I checked out and headed to Antalya. Thank you, Osman Family.

Facilities: This hotel was built in 1989. I didn't have high expectations for the facilities, but it was pretty good. As soon as you enter, there are hot springs flowing down from above. The landscape is still very relaxing. There are also two restaurants, and activities are organized at night. You might think that the hotel will have a shuttle bus to the scenic area, but it doesn't. There is no hotel-airport transportation either. Compared with Kappa, the service and facilities are much worse. Service: Except for the man on the morning of check-out, the other front desk staff are all good. But it also feels obvious that they are understaffed.

Facilities: The facilities are very new. The family room is two interconnected rooms, which is convenient for family members to communicate and have independent space. It is great. High cost performance Hygiene: The bedding is clean and comfortable Environment: There is a large supermarket downstairs, which is very convenient, but you have to walk a distance to park Service: Responsive and good service

The rooms are clean, the shower and toilet are clean, the beds are comfortable, the air conditioning is great. The staff is amazing, they are helpful in every way. A great business that deserves more than 3*. We stayed in two rooms with my mother, father, wife and daughter for 3 nights. It is very good that both the thermal pools and the swimming pools are open for use 24 hours a day. And I would like to greet the pet-friendly staff again. I recommend you to make a reservation without hesitation.

I really like their breakfast, suitable for children, good location, parking lot

Enjoyed my staying there all the time, During 1 week travel inTurkey, this was best hotel ever.

Would you like my honest opinion? My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!) Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other! Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages ​​stated that tea was paid for, but no one paid for it—what's the point of that sign?! The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow. We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed. I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum. And there's practically no parking at the hotel; all cars park on the street in front of the hotel.

didn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.

My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal. The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience. Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options. During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure. In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.

Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good