Taumeasina Island Resort

"Τόσο όμορφο θέρετρο... δεν μπορεί να φταίει τίποτα!"

The White House Hotel

"The female receptionist on duty was incredibly rude. My flight landed at 1:10 AM, and since there was nowhere to rest at the airport, I had no choice but to take a taxi to this hotel I had booked. My intention was: first, to see if I could pay extra to use an empty room for a few hours of rest before the official check-in time; second, if no room was available, I was willing to rest on the lobby sofa, leave my luggage at the hotel once it was bright, go out for a while, and then return for check-in at the designated time. The outcome was: after I explained my situation, this female staff member very impatiently said there were no empty rooms and that resting on the lobby sofa was absolutely not allowed. She told me I had to leave the lobby immediately, as it was hotel policy, and that I could only rest on the outdoor chairs outside the hotel entrance. No matter how much I pleaded, she refused and forcibly evicted me from the lobby. I was left stranded outside the hotel at 2:30 AM. After a brief walk around when it got light, I returned to the hotel lobby reception at around 12 PM. It was still the same staff member who had handled my previous encounter. She told me that checking in now would incur an additional US$50, because the hotel's official check-in time was between 2 PM and 8 PM. This was clearly an attempt to make things difficult for me, so I firmly refused. Seeing my resolute attitude, and with other guests starting to arrive for check-in, she reluctantly proceeded with my check-in. What I want to say now is: First, I don't know if this receptionist is the owner or an employee, but if she's the owner, she utterly lacks basic empathy, has such a poor character, and provides such terrible service. I question which guest would dare to stay at this hotel. Second, if this receptionist is an employee, it indicates serious problems with this hotel's education, management, and training. For an employee to treat a guest this way proves it's not an isolated incident, and what's even more frightening is that similar incidents could happen again. I ask, who would dare to stay at a hotel like this?!"

Sheraton Samoa Aggie Grey's Hotel & Bungalows

"I had a wonderful stay. The staff were very friendly and helpful. I would definitely love to come back again."

Samoa Holiday Hotel

Tanoa Tusitala Hotel

"Υπέροχη υπηρεσία"

Hotel Laimoa

Lava Hotel

"It was closer to where we wanted to go, service was very good, highly recommended to anyone who wants to stay there,staff were very friendly."

Taufusi Hotel

"Το δωμάτιο ήταν καθαρό και το προσωπικό ήταν φιλικό."

Moatoga Hotel

"Great facilities, friendly staff, although our stay was short, we had everything we needed and were very hosting 🙏💯 would absolutely recommend 👌🏻 Thank you Moatoga 🙏"