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Booked a twin room for a trip with the kids. The room was clean, no issues there, and the size is pretty standard for the UK. The bathroom was actually quite spacious, but the sink and basin design was terrible – especially the basin. It's a countertop basin with the faucet on the side (I don't usually take photos in hotels, so I forgot to snap one), and no matter how you use it, water splashes everywhere, all over the counter and the floor. The hotel doesn't provide complimentary bottled water; there's a message on the mirror encouraging you to drink tap water, which is fair enough. The tram station for the airport is very close to the hotel, but unfortunately, it was out of service on the day we were heading to the airport. We ended up dragging our luggage for about fifteen minutes to catch the Airlink 100 next to the train station.

This hotel is quite affordable among those in Edinburgh. Its location is a few kilometers from the city center, but it was fine for us since we had a private car. The hotel breakfast was decent, with a good variety of Western options.

I visited Edinburgh over Easter, which was also my birthday, and had a wonderful stay. Magda was incredibly kind and arranged an early check-in before noon after I confirmed the day before. She also surprised me with balloons and chocolates in my room for my birthday, which was such a thoughtful touch. The staff provided clear information and gave excellent recommendations on places to visit, making my first trip to Edinburgh even more enjoyable. The hotel’s central location was perfect, close to all the main attractions, and the pool was a great bonus. I thoroughly enjoyed my stay and would happily visit again.

The family room was very clean. Although it was located near the main street, it wasn't noisy at all. Both rooms had blackout curtains and door stoppers. I couldn't figure out how to use the washing machine, but the staff responded very quickly to help. The location is great; it's only a few pounds by taxi to the attractions, or you can even walk if you're up for it. Overall, a very comfortable stay.

Traveling on a budget with a self-drive car, I was pleasantly surprised. It was arguably the most comfortable night's stay I had in all of Scotland. Being an international chain, the breakfast was also a bit more varied than other hotels. The room was quite spacious, pretty much on par with a Holiday Inn back home, just a tad older. Plenty of parking space too.

The Hotel has modern decor, a nice atmosphere, and is neat and clean. The room is a bit small, but it's comfortable and ok for a short stay. It's well decorated and tidy. It's a bit far from the center, about a 20-minute walk, but it's very convenient to travel by the tram, which stops in front of the hotel, only 5 mins reach the center. There's only 1 tram in the city. If you come by train, getting off at Waverley Station, you walk to the Waverley Market, the Princess Street exit, and you can get on the tram to the hotel, getting off at the Haymarket stop, very very convenient. As I'm Thai, I met a Thai staff member at the reception, and he's very nice, friendly, and helpful. I will certainly come back to stay here if I come to Edinburgh again. Edinburgh is so beautiful, like a fairy tale.

Excellent Location, but Serious Security Lapses I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience. The Highlights Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring. Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions. Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly. Room Maintenance & Tech Issues Unfortunately, the shine started to wear off once we settled into the room: Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day. Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception. Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette. A Major Security Concern The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds. Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols. Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.

Fantastic experience! I stayed in a 10-person room, which was very spacious, and the bathrooms and toilets were all very clean! The staff provided excellent service, and I was able to store my luggage both before and after check-in. They even noticed it was my birthday and gave me a voucher! 🥰 Plus, the breakfast was great! Overall, a wonderful experience 🫶

Brilliant location especially for the fringe festival, it meant I was able to catch a show after checking out as they had free festival shows downstairs in the bar. My light was broken and unusable, but other than that the dorm on the 4th floor was quiet enough didnt hear any of the noise from the bar downstairs which is great, only issue was from guests not from the hostel itself, guests on the last night came in at 1.30am and started making their beds as only one of them had made their bed during check in, I guess the hostel could advise guests to make their beds at check in instead of waiting until they come back to do it, or explain general expectations of sharing rooms with others to be mindful of other guests as the 3 girls didnt turn the light off or stop talking in the room until 4am and then left the room again at 7.30am

It's a really good hostel. It's absolutely out of my expectation is my first time to stay in hostel at first I thought it would be very dangerous or very messy and it turns out that the room is really safe and clean and cute. I booked an en suite and the bathroom was really tidy and lovely and the floor was clean the wall paint well and the toilet was clean and I booked a female only bedroom it was really nice and the safe they even offers breakfast so I would definitely recommend this to every female, especially young female..