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is ideal for couples or small families.It has standard amenities such as air conditioning, a flat-screen TV, a minibar, and a private bathroom.

My partner and I had a really great stay at the hotel. The staff were friendly and helpful, and our room was clean and comfortable. When we had an issue with the air conditioning, they quickly assisted us and offered a room transfer right away, which we really appreciated. Everything felt well-managed, and we were able to relax and enjoy our time together. One small suggestion we have is about the food. It was good, but we think it would be even better if the hotel could offer a buffet during certain times. Having more options to choose from would make dining more convenient and enjoyable for guests.

So... This isn't our first time staying at this hotel when we come for K-pop concerts. We've now been convinced twice that it's fantastic! 🙌🏼 It's conveniently located near the Araneta Coliseum, which is why we keep choosing it. ❤️🔥 The room, the buffet, the service – everything is excellent, 10/10! 💪🏻 Just be aware that a deposit is required upon check-in... We didn't have the full amount needed for three people, but they still accommodated us, for which I'm very grateful! ☺️

Firstly, thank you so much to the lovely staff Bianca, who really contributed to my pleasant stay here. She warmly welcomed me at the checkin counter, after recognising me from my previous trip (we were unfortunately downgraded to a lower tier room in Holiday Inn due to aircon issues in Crowne a few months ago). She upgraded my room this time on goodwill to ”compensate” me for my previous experience, and I am more than pleasantly impressed at the cleanliness, spaciousness and comfort of the room given to me. All the staff who I interacted with were extremely friendly, efficient, and assisted us with upmost professionalism. The lounge food was delicious and service was top-notch. One of the best hotel stays I've had in Manila in all my trips!

The room is what you'd expect from a typical international hotel – a bit old but relatively clean. Amenities: The worst part was the toiletries. The toothbrush felt like steel wool, and there wasn't even a comb. When I asked at the front desk, they said they don't have any. Honestly, if it weren't for the holiday on Thursday and all the good hotels being booked, I wouldn't have stayed here. There's constant motorcycle noise from morning till night because it's so close to the road.

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.

It was better this time than last. The food, admittedly overpriced, was better. This time, we only ate the breakfast that came with the room. The meal last time was bad, so we weren't about to subject ourselves to such torture again. The bangus we had for breakfast was twice as big as the one we were served last time and was properly cooked. The previous time, the fish was fried to the point of disintegratration and should have been thrown back in the first place. We stayed here because it was convenient to where we needed to go. The previous time, they overcharged us by 200 pesos (double the cost) for a room refrigerator. My wife caught this, and they applied the overcharge to this time, which h was fine. Nothing great or terrible about this place. But it's inexpensive and fine if your primary need is a place to sleep

There’s a bar you can enjoy. However we went there during its last hours, so staff are bit limited and busy. Few choices for food. But the place has a cozy, welcoming atmosphere that makes it perfect for relaxing after a long day. The front desk staff were very accommodating, attentive, and friendly

I arrived in the evening and spent and hour trying to find the place . There is NO illuminated sign post indicating that the hotel is beyond the entry road. Sincerely, it’s pathetic. Bad management. I finally found the entrance, and met a whole filming crew for a TV show that occupied every square meter of the road. I accept …a coincidence. The building is large and attractive. But I was annoyed with trying to find the place. Got to my room, no water. However a kind gentleman brought me two bottles. This is an upper class hotel in theory…. Got down to breakfast late due to me being so tired. Kind and considerate staff which meant such a lot. Now I know how to get there, would I stay again ? Yes. But they must do something about the sign posting