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"Here's the takeaway: excellent facilities, but just okay service – a bit of a shame overall. The hotel's public areas, rooms, and pool are very stylish and make for great photos. They've paid attention to the details too: bath salts, disposable bath liners, foot bath basins, multi-purpose charging cables, and wireless charging are all provided, making for a very convenient stay. However, breakfast was a real disappointment. The only highlight was the fresh-squeezed juice; everything else was mediocre. We came to Taizhou specifically for the local glutinous delicacies, and yet, despite egg mochi and other items being clearly advertised on a billboard above the restaurant, none were available when we asked. If they can't provide them, why advertise them and get people's hopes up? Service-wise, the cleaning staff and the pool receptionists were all very friendly and helpful. Unfortunately, the front desk staff had a poker face throughout, which was a stark contrast to the warm environment and lowered our first impression. In summary: It's great for photos and relaxation, but don't come here expecting a fantastic breakfast or warm service. I'd suggest the hotel focus more on improving breakfast and staff training at the front desk; otherwise, even the best facilities won't be enough to build a good reputation."

"This was my second stay, and I'm very satisfied with everything. The front desk arranged a free room upgrade, and this room type was excellent. The only issue was someone wrote down the wrong room number, and a robot delivered takeout to my room close to midnight, which startled me. Otherwise, everything was fine. The front desk promptly explained the situation. Accidents happen, but it didn't affect my overall experience."

"Stayed here for Zhou Shen's concert in Taizhou, and the hotel service was excellent. They even provided a shuttle service to the concert. Although we had to wait a bit for the shuttle back at night, we still got back to the hotel smoothly. The concierge was very enthusiastic and helpful with all our questions. The hotel's location is super convenient for getting to both the mall and the stadium. Our room was clean and tidy. The breakfast spread was fantastic, with a great variety including Taizhou's glutinous rice, spring rolls, and wheat pancakes. They even gave us a souvenir gift."

"Came to Taizhou with friends this time and chose the Hilton, and the experience was absolutely fantastic! I especially want to commend Bruce's service; he was attentive, enthusiastic, and professional from check-in to check-out. The room was clean and spacious, and the city view from the window was amazing. The facilities were well-maintained, making for a super comfortable stay. The overall experience exceeded my expectations, and I'll definitely choose this place again next time I'm in Taizhou!"

"The service was excellent, and the room was clean and tidy. They even provided complimentary fruit. The room faced a beautiful mountain, offering great views both day and night. The breakfast buffet had a wide variety of options and tasted delicious."

"The hotel service was excellent, and the room design was very clean and refreshing. When we arrived in the evening, a small robot even delivered delicious fruit to our room. The twin beds were quite large at 1.35 meters, making it very family-friendly for those with two children."

"This is a relatively well-known five-star hotel in Taizhou. The lobby is spacious, but the rooms are on the smaller side. It's been renovated, so it doesn't feel old, and the facilities are decent, nothing extraordinary. However, the front desk service was terrible – arguably the worst I've encountered in years. We had two rooms booked with an elderly person and a baby, and we specifically requested them to be on the same floor. Despite the hotel not being very busy (it was after the Chinese New Year period), they insisted on putting us on two different floors. Any normal hotel would at least offer a complimentary upgrade for one of the rooms (to a similar-looking room, not necessarily a much better one), but the front desk staff seemed extremely reluctant. After much back and forth, we finally got into our rooms, only to find one had a faucet that leaked like a waterfall when turned on. How can such a significant facility bug go unmaintained and unrecorded by the hotel? Did they want to put us through all this trouble? And then they claimed there were no other rooms available and were unwilling to upgrade us… After over an hour of this ordeal, we were starving. The check-out experience was even more bizarre. We were all packed and ready to check out when we discovered our baby had pooped and needed a diaper change and a wash. Since the baby wasn't cooperating, we called guest services in advance to explain the situation and apologize for a potential 10-minute delay. The staff member said they would relay the message to the front desk and call us back. A few minutes later, guest services called back, saying the front desk insisted that even a one-minute late check-out would incur a charge… I was shocked. We travel frequently and have never encountered such a situation at any other hotel. I expressed my dissatisfaction over the phone. But the baby needed to be cleaned, so if they were going to charge, there was nothing we could do. Then, with just one or two minutes left until 2 PM, we received another call from the front desk urging us to check out… We frantically finished cleaning up, left the room a few minutes after 2 PM, and arrived at the front desk to check out at 2:10 PM. Although the front desk staff was busy with other things and didn't really pay attention, they ultimately didn't charge us. However, the entire experience was terrible. They were so unsympathetic. It wasn't a huge delay, just a few minutes, and we even called ahead, especially considering the special circumstances with a baby… Also, the hotel collected a 1000 RMB deposit from me, promising to refund it within half an hour of check-out. Yet, several hours after leaving the hotel, I still hadn't received the refund. I had to contact Trip.com customer service to get the deposit back. The front desk service, let alone being incomparable to a typical star-rated hotel, was far worse than even hotels like Huazhu Hotels Group's Mercure, Orange Hotel, or Crystal Orange. On the other hand, the housekeeping aunties and their supervisor were very good – extremely polite and understanding. If it weren't for them, my rating would have been even lower."

"I spent a night at the Pullman Taizhou Hongye and it was truly rejuvenating. The floor-to-ceiling window offered a stunning view of the Jiaojiang River. In the evening, leaning by the window and watching the city lights come on, I felt completely relaxed and at peace. The bedding was so comfortable I didn't want to get up, and breakfast on the 25th floor offered a wide variety of delicious options. The service was also exceptionally pleasant. It wasn't overtly enthusiastic, yet I felt taken care of in every aspect. This perfect balance of warmth and attentiveness is truly memorable. Next time I visit Taizhou, I'll definitely stay here again. 😌"

"This time, I chose to stay at the Hampton by Hilton in Jiaojiang, and my overall experience was very satisfying. The hotel's location is excellent, making it easy to hail a taxi, and parking is hassle-free if you're driving. Check-in at the front desk was very efficient, and the staff were polite and responsive to requests. The room was exceptionally clean with no strange odors, the bedding was soft and skin-friendly, and the blackout curtains worked perfectly. The breakfast offered a rich variety of options. The hotel also provides a free gym and self-service laundry facilities, which are especially convenient for travelers. It's suitable for both leisure and business stays, offering great value for money."

"An established hotel, with consistently excellent service! Big thanks to all the hotel staff (front desk, housekeeping, restaurant), especially Wu Wenwen, for upgrading us to an executive room on the 28th floor and for the two complimentary coffees at check-out. The Taizhou cuisine at the hotel's Chinese restaurant was incredibly delicious, and the service was absolutely outstanding 👍. Even past 11 PM, they offer a free late-night noodle bar. The restaurant staff were so welcoming and friendly, preparing noodles, wontons, and congee. Thank you everyone, it was a very pleasant trip!"