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"This hotel was the best one throughout our trip. Having visited Kanazawa before, I knew all their hotels are basically on the same street, making the location extremely convenient for attractions and well-situated. So, I didn't choose the usual hotel but picked this one which seemed like a good value for money. And the check-in experience was absolutely perfect. It's been a while since I've experienced Japanese-style service, and their service here was quite good. Although it's not a traditional ryokan 'okami' service (where they unpack your bags), all their staff members were incredibly polite and enthusiastic. The hotel is directly opposite Oyama Shrine, and you can walk through to Gyokusen-en Garden. We spent about 20 minutes exploring it in the morning. However, one thing to note is that linen changes and bathroom cleaning are subject to an additional charge. This might be something to consider for longer stays, but since we were only there for two days, it wasn't an issue. We booked a room with some basic kitchen utensils, so we were able to buy ingredients from the supermarket and make sukiyaki, which helped us balance our diet during the trip. The hotel is also very close to Omicho Market, making it convenient to buy fresh seafood and other groceries. For those on a shorter trip, cooking might not be necessary. Also, the hotel is quite new, and the room wasn't small, so it was very comfortable."

"The staff was very nice, very helpful and good English, spacious room, clean and great amenities, near Kanazawa Castle, traditional Omachi market, very close to Kanazawa Station (walking around 20-30 minutes)(public transport starting operation 7 30 in the morning) and near to public bath house (Onsen), will return to stay next time"

"Great location as near Omicho market. Parking is on another street, at the back hence not so convenient as the front of the hotel cannot load/unload. Troublesome if raining for family. No smoking room in hotel, need to find nearest kombini for smokers. Cleanliness is good. Spacious for luggages to open in room. Simple and fuss-free."

"The hotel was clean and tidy, with excellent service and a rich breakfast. We were lucky enough to enjoy the snow scenery, which was lovely. The location is superb, conveniently close to both shopping malls and the train station. It offers great value for money and I highly recommend staying here."

"Great location, very close to the station and surprisingly quiet. However, there was a strong BBQ smell in the hotel hallway, likely from the yakiniku restaurant downstairs. It actually smelled quite good! We even ended up eating there. My clothes definitely smelled of grilled meat afterward. I didn't take any photos of the hotel itself, but it had a rather artistic vibe to it."

"Very good location for being close to the train station, although it's about a 35-40 minute walk to places of interest. There's a 7-Eleven right next door, and a more complete supermarket and restaurants at the station. The rooms are huge for Japan, the beds are very comfortable, and the bathroom is standard for the country. The hotel has a well-equipped gym and a very nice reading room. They do not clean the rooms until after the fourth night. They are not flexible with check-in; for example, after our 4-night reservation, we rebooked another 4 nights, but they made us wait 4 hours between checking out of the first room and checking into the second room. I think they could have paid more attention to us, since we had booked with them again and on a regular basis, but they paid no attention at all."

"The room was spacious and conveniently located right after turning right from the JR station's south exit. The lobby offered complimentary drinks and beverages daily from 11:00 AM to 8:00 PM. The ambiance was also excellent, perfect for a vacation. My only minor complaint is that they didn't provide face cream or facial cleanser, which I've become accustomed to at Japanese hotels. I almost ran out of the ones I brought myself."