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"I spent my first solo trip at this hotel! The price was quite reasonable for Guam, and I chose it because it's a well-known brand, which gave me peace of mind. The hotel is a bit old, but the room was spacious. The view from the front desk, as expected from a resort, was great with lots of palm trees. The pool was large, and I could walk to the beach, where the sunset was beautiful. The amenities were also excellent, typical of a Japanese-affiliated hotel. It was also a plus that presumably all rooms are ocean view. It's about a 15-minute walk to restaurants, which is a bit far, but thankfully there's a free shuttle bus if you time it right. The only slight downside was that most of the guests were Japanese and Korean, which made it feel less like being abroad. I'd definitely come back!"

"Went on a vacation with my family, and this hotel was incredibly comfortable and relaxing. The service was excellent, and the infinity pool with its blue skies and ocean views was so calming and atmospheric. It was also quite convenient for getting around."

"First of all, I’d like to say my stay at Hotel Tano Guam was the best hotel experience I’ve ever had! I visited with my 2-year-old daughter for her birthday, and the hotel thoughtfully prepared a small cake and even upgraded our room so she would have plenty of space to run around. We absolutely loved the room we stayed in. The front desk team was incredibly helpful and friendly. Special thanks to the Rooms Division Manager, Jerald Aradanas, for the room upgrade and the thoughtful gifts for my daughter! I also want to mention the night shift front desk staffs, Axel and Gene. They gave us such a warm welcome after our long flight and made the check-in process incredibly smooth. Thank you, Hotel Tano team! I will definitely choose to stay here again on my next visit to Guam. Highly recommended!"

"The location is great, but the shower had no hot water (т ̫ т). I ended up using the hot water from the bathtub shown in the second photo to wash myself (it was a really awkward position, lol). Also, it was really cold returning to the room with the AC blasting after getting out of the pool. It was also inconvenient not having an outlet near the bed! The room itself was spacious and comfortable! The fridge had almond chocolates (Japanese ones), alcohol, and juice. There were also three bottles of water. In the hallway, there's a water cooler and an ice machine. I hope this helps anyone who's still deciding."

"This place is definitely recommended for those who prioritize location! The ocean is right in front, and you can also enjoy the pool. There's morning yoga where you can connect with nature, break a sweat, and then dash into the sea – it's the best! There are also delicious restaurants nearby, so we enjoyed trying different spots for breakfast, lunch, and dinner, all within walking distance. There isn't a supermarket close by, so we took the free Don Quijote shuttle bus. The bathroom in the room we stayed in had a broken shower head holder, and the closet had a slight smell. We stayed with four people, but it felt spacious!"

"I loved the bathtub! It was super comfortable and an extra bonus I was able to watch TV from the bathtub!The balcony was big and spacious. The noise from the on-site birds i didn't like nor the sounds of the frogs at night. The bright lights at night meant i couldn't open my blinds. Saw wasp nests in balcony area? Swimming pool area was massive! Beautiful sunsets!!Soft and dreamy pillows. The shower is small nor could i use it. Phoned reception no answer. There was a hole in one of the bath towels. Soft sand at the beachfront."

"The hotel was lovely! The customer service was kind and helpful! Despite a minor mishap relating to attention to detail, customer service was able to help resolve the issue quickly and effectively. The pool was honestly the top peak to it all! The views were AMAZING! I went down to the beach and therocks are SHARP and there are sea urchins a distance out so be careful but nonetheless an AMAZING experience and I can’t wait to come back💛"

"Originally to play golf, but unfortunately the season is not always rain, you can try driving range. Affected by the three-year epidemic, there are some tropical signs on the surface of the resort facilities. It is estimated that the labor cost is too expensive and the short-term power outage can be encountered, but the facilities in the house are still good, except for the wonderful shower. The service staff is very good and often vvvip treatment. I wish you normal as soon as possible!"

"The staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best. I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam. Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good. I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me. The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill. This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!) There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip."

"If you're traveling with kids, this is absolutely the best choice – it's truly fantastic! The beach, kids' classes, and a swimming pool are all available. You can easily spend an entire day at the hotel. Across the street, there's a shooting range and restaurants, and about a kilometer's walk away, there's a large supermarket. This hotel isn't heavily promoted back home, but it's genuinely good! Yes, the facilities are a bit old, but it's definitely not a dealbreaker."