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"The hotel is relatively new and clean. It's right next to Wanda Plaza, so when we arrived in Jiaxing at night, we just went to the underground floor of Wanda to eat and explore. We could use points to offset the room rate, which made the price very reasonable. The breakfast selection was incredibly rich; both adults and children could find something they liked. The hotel is also not far from Nanhu Lake and the church. The photography spots at Huanxi Bookstore and the church are really great for Instagram!"

"The biggest highlight was the breakfast; the overall taste was excellent, and you were seated promptly, with clear organization throughout. Towards the end, I saw the chefs reviewing their work, which showed great dedication and meticulousness. Exiting through the hotel's side gate, you can take a refreshing stroll around South Lake. It was lovely to see many young children enjoying the greenery, creating a pleasant atmosphere. While wandering around the hotel, I also saw staff members diligently clearing debris from the water. They were very friendly and interacted with the children, showing how the hotel's service quality is truly hidden in these small details. Finally, for a hotel of this caliber, I would recommend providing a professional butler service. This would make it easier to clarify important details and communicate as needed."

"The room was excellent, very spacious, and incredibly family-friendly. The breakfast was abundant with a great variety of options. The hotel staff were warm and thoughtful, and the location is very close to the scenic spots. We'll definitely choose this hotel again next time!"

"Overall, it's a great hotel. Located in the historic district, the surroundings are beautiful. For my personal taste, the interior design of the hotel is a bit on the cool side, with cement-colored floors, walls, and ceilings. The room lighting is also a bit dim, making it feel a little monotonous and oppressive. The breakfast area is a bit cramped, but everything else is perfectly fine."

"This garden hotel truly exceeded my expectations. Every step reveals a new beautiful scene, and the environment is serene and quiet, far from the hustle and bustle. The room was clean and tidy, and opening the window offered a view of lush greenery. Taking a leisurely stroll and photos in the garden was incredibly pleasant. Xiao Yao at the front desk provided excellent service."

"I stayed at this hotel for a business trip and it was excellent, offering great value for money! The ambiance is grand and elegant, perfect for business travelers. The hygiene was meticulously maintained. The front desk service was polite and attentive; if I had an issue in my room and called, they would come to resolve it promptly, demonstrating great attention to detail. The location is convenient with many attractions nearby. The rooms are on high floors, offering expansive views and a comfortable stay throughout. I would definitely choose to stay here again on my next visit to Jiaxing!"

"During the Qingming long weekend, we took a self-driving trip nearby. The hotel facilities were pretty standard, but the breakfast experience on the second day was quite interesting. We arrived at the restaurant around 9 AM, and many dishes and pastries were already gone. We thought there wouldn't be much left to eat, but they gradually refilled everything! Especially at the fruit station, we overheard the staff chatting amongst themselves while carrying empty plates, saying, ”Why are there so many people? We're almost out of fruit, just cut up whatever we have left.” And then, several large platters of dragon fruit and watermelon were brought out. Overall, the dining experience was still very good."

"Advantages: The hotel is newly opened, the room is very good, the parking is also convenient, the entrance is the ground parking lot Small disadvantage: I waited for a long time to check in at the store. Several staff members didn’t understand why. I stood at the front desk for a while. The staff with the iPad came over to dock. I told the news as soon as I came in. In addition, we ordered a milk tea. I waited for half an hour and didn’t come. Calling to ask the front desk that the robot is too busy, and the efficiency needs to be improved. The room we stayed in seemed to be a few rooms left, because the door was opened in the past. After taking a bath, I found that there was hair on the small towel. I didn’t know if I didn’t change the grass or something. I didn’t dare to use it. In addition, there was no bag in the trash can in the room. I don't know if it was just finished cleaning and I didn't have time. There is room for improvement in all aspects of the newly opened store, but the price is not low. I hope to catch it. The overall is still satisfactory."

"I booked this Atour Hotel through Trip.com and arrived around 11:20 AM, only to be told by the front desk that there were no rooms available and I'd have to wait. When I asked how long, they said until around 1 PM. I expressed my surprise at the wait time, and the front desk responded that the room had already been checked out of and was being cleaned, and they would prioritize me. So, we went to explore Yuehe Ancient Town. Around 12:30 PM, I called the hotel to ask if the room was ready. The front desk replied, 'Another half hour.' When we arrived at the hotel at 1:30 PM to check in, the front desk informed me that the room was still being inspected and I couldn't check in yet. That's when I really got angry! I told them Trip.com clearly states check-in is after 12 PM. How could it be nearly 1:45 PM and I still couldn't check in? The front desk coldly replied, 'Then maybe you should ask Trip.com?' I asked, 'Is this a presidential suite? It takes two hours to clean?' I'd already been waiting for a long time. 'Can't you just check it for me first?' Only then did the front desk go next door to grab a walkie-talkie and ask the cleaning staff if they were done. Does Atour only get things done when customers get angry? Secondly, during check-in, both guests had to tie their mobile numbers to the reservation, which I've never encountered before. If you have some internal quota or requirement, please just say so directly. Everyone can understand. I asked face-to-face why both numbers were needed, and the front desk just replied, 'You need to bind your mobile number; please provide the verification code,' deliberately avoiding the question. Finally, regarding the room we stayed in, after two hours of cleaning and inspection, why was the light switch on the right side of the bed broken and unresponsive?"

"This hotel is located in a quiet corner of the scenic area, away from the main tourist crowds. The rooms are spacious, featuring double sinks, a very comfortable bed, and a small tatami tea room. The space is utilized very efficiently. The bathtub is located between the vanity and the wardrobe, which felt a bit odd. The comb provided during this stay was quite good. You can enjoy the beautiful scenery of Puyuan from various angles and at different times of the day – walking, boating, driving, during the day, at night, or in the early morning. Besides the hotel pool and the water activities in the scenic area, the hotel also has a dedicated parent-child activity zone. The 'Jiaozi' (paper money used for burning offerings) seemed to serve no practical purpose beyond archery and guessing games. The meditation and healing experience, a major highlight of this Zen-inspired hotel, was truly excellent. It's suitable for all ages looking for a relaxing holiday, whether it's for tea and chess, or leisurely strolls. Both the scenic area and the hotel grounds are perfect for taking photos. On the day we checked in, we had some snacks for lunch: Happy Shumai, Haitang Cake, Song Cake, Dalang Shaobing, sweet tofu pudding, etc. It was fun to try new things and good for a quick photo op. For proper meals, I highly recommend the Meishang Hotel's own restaurants. The food is delicious, and the ingredients are fresh and well-prepared. We had the 5-6 person set menu for dinner at Meishang Chinese Restaurant (Meijing), which was incredibly good value. It was just right for seven people with moderate appetites. Our lunch on the second day was at the Meishang Hotel's Vegetarian Noodle Restaurant. The broth and toppings were simmered for ten hours, and each person received a cup of tea – another superb experience. Service: Excellent!"