Ξενοδοχεία με πρωινό σε Ταϊπέι

3rd time staying in this hotel. Location is very close to subway so convenience is excellent. Room is much more spacious than the Humble Hotel in Xinyi area with much cheaper price. Gym is also better, and has a small swimming pool (I didn't try this time). However, I have a small suggestion for the gym to extend its operating hour (24 hours would be good like Humble Hotel). Service is super friendly as they remembered my booking details before so check-in was very smooth. Room has bathtub, shower, a separate Japanese style toilet. Another thing I like specifically is how they treat water, every room has a glass bottle to get sparkling or still water from water machine on the same floor, apart from being friendly to environment, it also allows guests to take the suitable amount of water on their own without asking for extra bottles from the hotel. I will come back next time. Thank you to all the hotel staff.

Everything is great, except breakfast little choice. I left my shower gel in room 1007. Please ask the hotel to keep it. I am coming back tomorrow night to get it. Thank yo

Facilities: The hotel facilities are almost identical to those of WHG hotels in Japan. I particularly love the separated wet and dry areas in the bathroom, and the option to take a bath in a tub or use the Japanese-style sitting shower. Hygiene: Very clean. Environment: There's not much of a street view, but it's incredibly close to Zhongxiao Xinsheng Station, just a two to three-minute walk away. There are plenty of restaurants nearby, and a 7-Eleven and FamilyMart directly opposite. For attractions, Huashan 1914 Creative Park is close by. The breakfast is exquisite, offering a variety of Japanese and ********* options, with fresh ingredients. Service: The staff are very polite.

We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated. We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip. In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol. On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable. The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead. One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning. Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay. Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

I got a bunk bed room for this trip, budget but good environment, and security. staff is friendly and nice they are always willing to help it’s nearby Zhongshan station and Taipei main station. The shared bathroom have soap and shampoo also dryer. They also provide the towel. Love it will be back for sure. 🩷🩷🩷🇹🇼🇹🇼

The hotel is conveniently located near Taipei Main Station. Check-in is strictly at 4 PM, and even if there are available rooms, an early check-in costs an extra NT$200. However, you can store your luggage for free, and there's a lounge area on the 6th floor where you can relax.

Our stay at Green World Zhonghua was a mix of positives and disappointments. The biggest advantage of this hotel is its excellent location. It is right in the heart of Ximending, with the Ximending Shopping District just across the street. There is also a 7-Eleven right beside the hotel, which is very convenient. If you’re arriving by MRT, the hotel entrance is located beside Exit X5, and you can also easily access it from Exits X4 and 5. It is definitely one of the best locations for exploring Taipei. Unfortunately, our experience with the hotel itself was disappointing. Some of the staff were not very friendly and were extremely strict with the check-in policy. Check-in is exactly at 3:00 PM, and if you want to check in earlier, they charge TWD 300 per hour. We had just completed a 24-hour journey, arrived early in the morning with six pieces of luggage, and had to wait almost six hours. We completely understand that hotels have check-in policies, but considering how exhausted we were, a little flexibility or hospitality would have been appreciated. What made it even more frustrating was that when we finally entered our room, it wasn’t clean. We found stains on the pillowcase and the bathroom was not properly cleaned. (Photos attached.) This was unacceptable, especially after waiting so long. We booked a Standard Room for a seven-night stay, knowing it would be small, but we did not expect the air conditioning to stop working after only two days. Two maintenance staff attempted to repair it but were unable to fix the problem. We ended up using only a fan for the remainder of our stay. The hotel also had no water for one evening, which added to the inconvenience. When we raised our concerns about the cleanliness and the air conditioning, the response from the staff was disappointing. Instead of offering a proper solution, they simply suggested that we cancel our reservation and move to another hotel. With our luggage and after everything we had already gone through, that was not a realistic option. The breakfast was another letdown. The weekday menu was almost exactly the same every day, while weekends only had two or three different dishes. Considering the hotel’s location, I would actually recommend skipping the breakfast and eating outside instead. There are plenty of restaurants, cafés, and local food stalls nearby that offer much better food at reasonable prices. Overall, I would rate this hotel mainly for its outstanding location. If convenience is your top priority, it’s hard to beat. However, based on our experience with the cleanliness, staff attitude, unresolved air conditioning issue, water outage, and repetitive breakfast, I don’t think we would choose to stay here again.

This is a very convenient location with plenty of food and entertainment options nearby. The young men and women at the front desk were incredibly friendly, enthusiastic, thoughtful, and attentive. They helped us plan our itinerary and transportation for our trip to Hualien Yilan, and also shared recommendations for delicious food and fun activities there. The room was also quite neat and clean, overall everything was excellent. Definitely recommend!

I had a wonderful stay at Mayer Inn. The room was very clean, comfortable, and well-maintained. Although I booked a room without a window, it still felt cozy and was perfect for a good night’s rest. The location is excellent, with easy access to public transport, restaurants, and shopping areas, making it very convenient for travelers. The staff were friendly and helpful throughout my stay, and the check-in/check-out process was smooth. Overall, it’s great value for money, and I would definitely stay here again on my next trip.