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Δημοσίευση2 Φεβ. 2025
Guest User
The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)
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Τιμή ανά διανυκτέρευση από:3.859 MXN
Δημοσίευση3 Φεβ. 2025|Premium Ocean View Terrace
Guest UserOverall it was very good.
The service was very good. I left my camera outside the restaurant. I asked the restaurant staff for it but they refused to give it to me. Later I asked the handsome guy with back hair who was in charge of guest relation about the process of calling the police. He first helped me call the restaurant staff to ask for it. After he communicated with the restaurant, they still said they didn’t have it. Then he told me the detailed process of calling the police. Because I was leaving the next day, he said I could fill in the hotel’s phone number and address when calling the police. They could handle some problems and also copy all employees to pay attention to this matter. Finally, the camera was successfully found.
There are many restaurants in the hotel, and all the ones I have eaten are good.
The view is very good.
It’s just that the lobby floor and elevator door show some signs of age.
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Τιμή ανά διανυκτέρευση από:4.863 MXN
Δημοσίευση6 Δεκ. 2024
Guest User
I chose a semi-sea view room, and the front desk chose the corner for me. I looked from the balcony and found that many rooms were not fully occupied, and the kettle was dirty and full of ants.
However, it is very suitable for a family trip, with a children's swimming pool, breakfast and dinner are very delicious, the restaurant has two restaurants inside and outside, and the afternoon tea area next to the swimming pool is also very good. Overall, it is very good.
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Τιμή ανά διανυκτέρευση από:4.881 MXN
Δημοσίευση17 Απρ. 2026
Guest UserTravelled here as a solo traveller and have to say I felt very safe. I was also treated exactly the same as everyone else; sometimes solo travellers can be made to feel uneasy asking for a table for one or sitting at sun loungers with a spare one next to it. Rooms were great on the whole. Comfortable and great bedding. It felt clean but there were little things that could’ve been improved such as blood stain on the wall and dust on skirting boards. I was upgraded from a suite to a gold level suite because they’d sold out. They told me that I wouldn’t be entitled to use gold facilities which i understand but equally if I were the manager I would give access to the gold level pool. The standouts were location - easy access to beach, walks and restaurants; Matias the lifeguard who went above and beyond every day; and food at breakfast choice was vast and so fresh, excellent.
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Τιμή ανά διανυκτέρευση από:4.466 MXN
Δημοσίευση21 Μάρ. 2025
Xiaozhu
Service:
The service was great. We were compensated for a half-day delay in checking out because the room was delivered to us one hour late. The waiters were all warm and polite.
Facilities: The suite hotel has two toilets, a large sofa, and a large balcony, which is very suitable for families with children.
Hygiene: The waiters who clean the room are very hard-working. There are many rooms, and each room is cleaned very carefully.
Environment: A great location. There is a shopping mall downstairs and the beach is a few hundred meters away. The hotel has three very large swimming pools🏊♀️In short, we have stayed in many five-star hotels in Europe. This is my favorite hotel.
In addition, the breakfast is also very good, and a lot of freshly squeezed juice is provided🍹I will stay here again next time I come👍
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Τιμή ανά διανυκτέρευση από:6.347 MXN
Δημοσίευση25 Φεβ. 2026
Guest User
It was awesome!
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Τιμή ανά διανυκτέρευση από:4.183 MXN
Δημοσίευση19 Ιαν. 2024
Isobel
Lovely hotel big and spacious. Breakfast really tasty and all round very clean. Staff provided fizz, sweets and nuts on my birthday which was a lovely surprise. Not much atmosphere and no entertainment at night. Very good location with lot’s of bars and restaurants nearby. Would book again.
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Τιμή ανά διανυκτέρευση από:3.133 MXN