Ξενοδοχεία με πρωινό σε Μεντάν

The hotel's location is good, close to the train station and the old post office, which now houses some chic restaurants. The hotel exudes the charm of 1970s luxury. The rooms are large with all the amenities of a 5-star hotel. The pool, however, is frequented by many children and feels more like a public swimming bath. Be prepared to exercise patience at this hotel. You'll wait in line for the elevator, for a table at breakfast, and again at the egg station, all while enduring many restless children. The breakfast buffet isn't just for hotel guests; it's also heavily utilized by local families. Despite these minor inconveniences, the staff is helpful and friendly. Overall, it was a pleasant stay, and I would return if I come back to Medan.

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

Hotel is well appointed and located. Service is acceptable but we had to wait more than half an hour to check in. On top of that, we were not given the 5 twin rooms we booked and confirmed. We had to settle for 1 kingsize bedded room which was not what we asked for but I had to take the room. This is not expected of a 5 star Marriot hotel. We had made our booking through Trip.com nearly 2 months before our travel date so there is no reason why we could not get our 5 twin rooms when it was confirmed by the hotel. I was very upset but could not wait any longer to check in as we were all very tired. The Receptionist said the hotel was very full but not to be impolite, that is not the customer's problem. Your organisation needs to pull up their socks on delivering what was confirmed without making excuses . To make things worse, when we asked for extension of check out to 2pm, we were flatly refused. They did not even offer to extend 1 or 2 rooms to 2pm although we were a group of 5 rooms that stayed 3 nights in your hotel. We all checked out by 11.30am. I wish I could have had nice things to say about the hospitality and thoughtfulness of the hotel policy but sorry, apart from smiling staff, tgere is nothing more complimentary I can say.

Cosy and clean room. Helpful and communicative staffs. Provided variety of foods for breakfast buffet. Hotel located within walking distance to convenience store and many food/coffee stalls around. It was a liveliest night across the streets.

Conveniently located from the train station (though we used Grab). Loved the availability of WatsApp with the hotel, they responded promptly. Despite 1 set of toiletries for 2 guest, seemed a little silly. The housekeeper are always very kind to provide more when requested. Excellent masseuse at the Spa on L2. Breakfast buffet is sumptuous though the 'top up' is slow after 9am. Centre point Centre shopping mall is just right behind the hotel.. with variety of f&b, shops & korean supermarket.

Everything was good, except for one thing: I booked two nights in a smoking room, but on the first night, I was given a non-smoking room. I only got a smoking room on the second night. Also, on the second night, my family and I wanted to use the pool at 7 PM, but we weren't allowed because it was being used for a wedding dinner. Even though the pool is supposed to be an amenity for guests.

We reached hotel almost midnite, it was very quick check in process. Overall, the service was great. Room consider small but still okay. But its wasnt noise free. You can heard the sound of room is closing. Breakfast was great, alot of option. There is a room deposit. So it takes sometime when checkout.

I stayed here with my family during our holiday in Medan. Although the hotel is a bit old, it has its own charm. The breakfast was excellent, offering a wide variety of options. Traveling with a young child, we especially appreciated the nice swimming pool, which made our stay very enjoyable.

This is hotel was rebranded from Radisson to aiho .. still good condition... The checkin process also excellent.. within 5 minutes I can go straight way to my room.. the only problem is they only have 2 elevator.. sometimes in of that not functioning due to maintenance service..

I recently stayed at Grand Sakura Hotel Medan and had a very enjoyable experience. From the moment I arrived, the staff made me feel welcome with their warm and friendly attitude. Check-in was quick and hassle-free, which was appreciated after a long journey. My room was clean, comfortable, and quiet, making it easy to rest after a busy day exploring Medan. I especially liked how well the room was maintained and the comfortable bed, which helped me get a good night's sleep every night. One thing that stood out during my stay was the hospitality of the hotel team. Whenever I had a question or needed assistance, they were always helpful and polite. The breakfast was also a pleasant surprise, with a good selection of local and international dishes to start the day. The hotel's location was convenient for getting around the city, and overall it offered excellent value for the price. While no hotel is perfect, the combination of friendly service, cleanliness, and comfort made my stay memorable. Thank you to everyone at Grand Sakura Hotel Medan for making my visit enjoyable. I would happily stay here again and recommend it to anyone visiting Medan.