Ξενοδοχεία σε Brentwood

Great staff here - from Stephany who checked me it early to the only room she had, the staff joking as they decorated for Christmas parties, and even Sarina who got me to tell TripAdvisor about it. Hotel is well located to businesses, a nice shopping area, and Franklin has amazing honky tonks without the craziness of Nashville proper.

When you stay at Comfort Inn & Suites in Brentwood, you'll be in the business district, within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10.3 mi (16.6 km) from Vanderbilt University and 10.3 mi (16.6 km) from Music City Center.Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.A complimentary full breakfast is served daily from 6 AM to 9 AM.Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Brentwood? This hotel has 37674 square feet (3500 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

This review is specifically about my check-in experience and the on-duty employee. I have been on the road full-time for work for an amount of time I don't even want to think about at this point. When I arrived at the property, I was exhausted, frustrated, hungry, and nearly two hours later than I had planned. I did not mention any of these things to the gentleman at the front desk, Doyle, and gave it my all to be polite and cheerful (I doubt I was doing a very good job) I have to say...the level of instinctive customer service I was met with was unbelievable. Doyle was welcoming, polite, and appropriately charming. His warm mood and jolly disposition put me at ease for the first time that day. Doyle confirmed the multiple special requests that I had submitted with my reservation and explained how each individual request had been addressed. More often than not, requests at any brand of hotel are not even read at all, let alone addressed with such care. Despite being at the end of his shift, Doyle took the time to ensure I was able to move my things into the room with ease (the outer door would not be accessible with a room key pending repairs the following day). He welcomed my cat to the hotel as warmly as he had done to me and offered me a late-night takeout menu. Hands-down the best check-in experience I've ever had.

My husband and I were initially impressed with our accommodations at this hotel. We did encounter a few issues, but as they were nothing major, we did not press the issue. The air conditioner would not keep the room cool during the day (as many others say in their reviews of this hotel), but luckily the nights were cool. There was only one working lightbulb over the sink (two were burnt out), so we sacrificed our bedside lights and just used the bulbs from them to replace them over the sink. The bathroom itself only contained a toilet and stand up shower, and was the smallest bathroom we have ever experienced in a hotel. The door to the bathroom itself was a pocket door that did not close properly, again, we did not press that issue. There were dirty splashes of God knows what on the door frame in the bathroom (and the bathroom is so small your knees are basically touching the door frame when you sit) but again, we did not bother anyone, just took care of it ourselves with some Clorox wipes. Two days after our checkout we see another $88 charge from Sleep Inn on our credit card. I called immediately and spoke with Jackie at the front desk and she informed us we were charged for damages that occurred in the room. When asked for details I was told a toy was flushed down the toilet and a plumber had to be called. After pressing for further details, as it was odd to hear a toy had been flushed when no children were occupying the room, all I was told is that they heard a vibrating in the toilet and had to call a plumber to roto-rooter it. We experienced various minor issues during our stay, but we had zero issues with the toilet. After informing Jackie again that this absolutely did not happen and that no toys were flushed down the toilet during our stay, I was told nothing could be done as I had initialed on check in that I was responsible for any damages. I was told I was unable to speak to a manager, and that they could not call me, but I could call tomorrow to speak with them. We have been Choice Privilege members for many years now, and I have always prided myself with being a very considerate guest. We keep our rooms clean, our trash tidy (we even bring one larger trash bag to consolidate from all the tiny trash cans in the room), dirty towels are always placed together in a pile in the bathroom as a courtesy to the housekeeper, everything is removed from the fridge, etc. This is the first time we have ever been falsely accused of creating damages to a room. We weren't even going to be notified of the allegations, just charged a full night's amount to our card without a word. I would avoid this hotel, as it unfortunately appears the negative reviews are true. We will no longer be patrons at Choice Hotels.

SouledouttoChristForever ＜mellissacarrier@gmail.com＞ AttachmentsThu, May 5, 8:43 AM (1 day ago) to guest.correspondence@hilton.com Hello and thank you for the follow up note. In light of the insect situation which was not resolved up to check out today 5/5/22. I was greatly disappointed, of which 40,000 points were added to my account equivalent to 1 night’s stay. This is unacceptable. However, after stripping the bed and pillows of the linen this morning (5/5/22), I found these stains on the pillow coverings. This is truly unacceptable seeing that my company trusts that the properties we stay at are clean and safe. In my experience with Hilton, it was always good up to this specific stay. I was not safe from the insect that crawled on me while in the bed, nor the ones that made nests in the room, which I reported to your front desk management, nor was my bed linen (pillow coverings) clean. I’ve attached the pics as proof from room #161. I am in no way looking to ”out” your property, but on your website and onsite, the “CleanStay Program” is plastered on the walls, and I also quote ”Our housekeeping room protocol begins with our team removing all used items from the room such as bedding and towels. Next, the team performs a full clean of the room and bathroom including vacuuming the carpet, mopping floors and wiping down all surfaces with hospital-grade cleaners. Then, using trusted products from Lysol*, Dettol*, Sagrotan*, or Napisan*, we do an additional disinfecting step for high-touch surfaces in the room. After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay.” This quote was taken from your website: Hilton CleanStay. Given the fact we are still in the COVID19 era, your statement does not follow through with what I experienced at the Hilton/Brentwood Nashville. I know there's a staff shortage, however, attention to details matters. Safety matters. Cleanliness matters. I would like to tell other colleagues to stay at this property for the convenience of being close to our office, but unfortunately, I will not be recommending it. Thank you, Mellissa

When you stay at Springhill Suites Nashville Brentwood in Brentwood, you'll be in the business district, within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 9.5 mi (15.3 km) from Vanderbilt University and 9.5 mi (15.3 km) from Music City Center.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area.Grab a bite from the grocery/convenience store serving guests of Springhill Suites Nashville Brentwood. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Brentwood? This hotel has 3251 square feet (302 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 134 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with twin sofa beds. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

This is a great place to stay with great staff in a perfect location.

With a stay at MainStay Suites Brentwood-Nashville in Brentwood, you'll be within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10 mi (16 km) from Vanderbilt University and 10 mi (16.1 km) from Music City Center.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.Grab a bite from the snack bar/deli serving guests of MainStay Suites Brentwood-Nashville.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 99 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

I enjoyed my stay. It was good while I am on a business trip. The rooms are clean and nice. Everything was tasteful and check in and out process is easy

Nice environment and everyone is friendly