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"We previously stayed at another hotel of this chain and expected welcome drinks upon arrival, but they were not offered. They put you in the wrong family room: please note that on the website there is a description and pictures of one type of family room - for 4 people, with a double bed and two separate beds, but they put you in room 403 - supposedly also a family room, but for 3 people, with double bed and single bed. So the first night was terrible, but the hotel provided a cot the next day and things got better. What also spoiled the impression was that we later saw how, upon arrival for another family, the same manager poured welcome drinks. And he provided them with a room in another building, an order of magnitude better than ours - keep in mind that rooms 500, 600, 700, 800 are in new modern buildings, the rest of the rooms are in old buildings. The impression was slightly brightened up by a small compensation from the hotel - all inclusive for 1 day and meals at the hotel. The food was amazing, thanks to the chef."

"A hotel with luxurious rooms, very well-maintained pools and beach, exceptional room service, towels are provided throughout the day, cleanliness throughout the hotel, and even shaded parking spaces for cars."