Ξενοδοχεία φιλικά προς τα κατοικίδια σε Frankfurt

Hotel is very good location is also good, there is a restaurant in the downstairs, there is a large room, there is no extra bed, no charge, I will stay next time.

They advertise AC but you don't control it and it's set too warm (23c/73f). You can turn it on in 1-hour increments manually but it decides if you get AC or heat and there's no option for just a fan so if it turns on the heater when you're just looking for some air circulation, you just have to turn it off. You'll have 1 window and if you're facing the street (1/2 the building as it's on a corner), you'll be disturbed all night and very early each morning (lights outside, people rolling their suitcases all night and early morning arriving and departing, the buses, and the garbage truck comes at 7:45 am each morning). If you don't want to be disturbed by light and noise, you can close the window and curtains and stew in your own warm exhale instead. They don't change the sheets though they tidy the room every 3 days (I was there 2 wks in April). There are 2 tiny washers and 2 dryers in the basement. You have to pay 3 euro per wash and 2 euro per drying cycle. You'll need an app which won't work in the basement where the laundry is so you'll have to go upstairs each time you want to book the machine and then back down to start it. Overall, the rooms are nice, the showers are hot and high pressured, but I was just uncomfortable the entire time and would never stay here again.

Best hotel ive ever stayed in. Best location you could ever ask for. Just across the platform1 of the main train station. If your train arrives at platform1 you will arrive at the hotel in 30 seconds. Super safe. Very bright room. Will always stay here.

Clean, advanced facilities, free mini bar, great

This is the accommodation I took to use Frankfurt Airport due to a business trip. It is located at the 1st stop of the accommodation and airport subway, and the office space for business travelers is neatly organized in the room, and there is a sofa, so it was convenient to use.

Just opposite the train station, super cool hotel, check in staff very helpful, was able to get me room early, 10 Am. Breakfast is possibly one of the best I had while in Europe. Selection of food is amazing and the space is really cool! Absolutely raccomand this hotel

I preferred to stay in this hotel with my daughter due to its location (very close to the train station), but walking from the station to the hotel I realised that it was a bad idea. It does not matter if it is day or night you see addicted people smoking drugs, you see dealers all around and the smell of the streets are awful. My daughter was so frightened about the location. In addition to that the receptionists were impolite, insensitive and ignorant. I was in a hurry to rush to the airport due to the last minute strikes in Germany including Frankfurt transportation. After checking out around 1200 pm I forgot my backpack on the sofa in front of the front desk. I realised that when I reached to the airport. I quickly called the hotel to ask their help as my wallet and our passports were in it. I called 3- 4 times and talked to the receptionists to describe my backpack and get their confirmation. Both receptionists confirmed couple of times that my bag was not there. They claimed that they checked and it was not there. I also asked them to check the room in case I was mistaken, but they did not call me back to inform me about its whereabouts. After having almost a heart attack on the way back, I reached to the hotel and saw my bag there. This is totally unacceptable. Staff should not be that ignorant and insensitive. Just checking the sofa in front of them (probably 1-2 meters away from the desk) should not be that difficult. When I showed them my backpack, they just said in a very insensible way that they thought it belongs to someone else! It is a shame as the hotel itself is nice, clean and well equipped.

The room is very nice, the service is very good, the location of the hotel is also very good, just a few hundred meters away from the Frankfurt main train station. The hotel has a good floor. The breakfast is very good. The photo is the night view outside the room window.

My first impression was not bad, but it got worse and worse. I was able to check in early, which was aprreciated, but nothing was explained to me about any facilities of the hotel. I hence had some bad surprises during my stay that could have been avoided. Our room was so noisy, with mediocre music vibrating through the room until very late and very loud. it was impossible to sleep, which is a shame when you stay in a hotel. I kind of expect to get a good night sleep in a hotel. I slept 2 hours. We first thought there was a nightclub nearby but I then discovered that it is actually the bar of the hotel right underneath our room!! Why?? I discovered just now reading recent tripadvisor reviews that the bar is smoker friendly. That explains why a smell of smoke prevailed in the lobby and corridor upstairs aswell!! I thought the hotel was non smoking. Had I known, I would have never booked, since I have a hatred for smoke. It could at least have been mentioned during the checkin. Finally, during the checkout, the cold receptionist didn't even ask me how was my stay (basics!!), so I didn't have the chance to express my disappointment. A positive point would be the 5€ voucher given if you choose to decline housekeeping.

The reservation for my stay was made via my travel agent. This is not normally a corporate approved hotel and I now understand why. When making the booking the agent requested early check-in, but did not request guaranteed early check-in. That means if a room is available upon arrival one can check-in. If no room is available one has to wait until regular check-in time which in this case is 15:00. The hotel is located next to the trade and convention center. There are no events as yet due to the pandemic. The hotel is quiet. I arrive and ask to check-in and am told I could only do so as of the official check-in time. When I mention early check-in had been requested by my agent a second receptionist appears and confirms that rooms are available. She also proceeds to inform me that I need to pay a EUR 40 fee for early check-in. I challenged this and mentioned that no other hotel will charge such a fee if rooms are vacant at the time of the person arriving wanting to check in. The receptionist explains that staff had to work faster to ensure the room would be available for early check-in and hence the fee. As it turns out the room was last cleaned, aired and disinfected April 27th, a full six days prior to my arrival. Hence this fee is simply to rip off of guests. While the rooms are fine, the hotel is centrally located and well connected to public transport, this organized extortion means I will never book this place again.