Ξενοδοχεία με Magic Island, Χονολουλού

I originally wanted to book a twin sea view room, but only king sea view rooms were available. When I arrived at the hotel, I asked to switch to a twin sea view room, but the front desk said there were no vacancies. So I gave up, but after checking in, they added an extra bed, which was very thoughtful. The hotel's location is excellent; you just cross the road downstairs to get to the beach. There's also an ABC convenience store, a coffee shop, and a Chinese restaurant downstairs. The room doesn't provide bottled water, but they gave us two bottles to fill up, and there's an ice machine where you can get water. Getting around is also very convenient; you can pinpoint the hotel's entrance for Uber pickups, unlike another hotel where you can't.

Great location, just a few minutes from Waikiki Beach. We booked an ocean view room, which was beautiful, and the view wasn't obstructed by the parking lot. The balcony was lovely, very relaxing to sit there, eat, and enjoy the ocean view. The best part was that even though I'm not a member, they gave me my room at 12 PM, which was incredibly thoughtful. The Asian cleaning lady was exceptionally kind and enthusiastic every time she saw us. We didn't leave a big tip, but she still thanked us repeatedly and even offered us coffee. Beach towels can be picked up and returned by scanning your room card. Breakfast is served in the restaurant on the first floor, opening at 6 AM.

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort

Outstanding service from the moment we arrived at the front entrance. Friendly, knowledgeable staff were able to answer all of our questions and accommodate all our requests. Room was nicely appointed and generously sized with ample room in the walk-in closet for our 8 full-sized checked bags (we stopped through HI in the middle of a move 🙂). Had two double beds and a hid-a-bed which was perfect for our family of four. The small refrigerator in the room was just the right size for water bottles and some snack/breakfast food we picked up at the Target just across the street. Appreciated being able to check out fresh beach towels pool-side each day. That saved a lot of suitcase space. The balcony was just large enough for a small table and two chairs to catch a great view of the ocean. The hotel is located between prime beachfront on the one side and the International Marketplace on the other, everything you need is within easy walking distance. The kids enjoyed the beginner surf lessons available beachside through Faith Surf Academy, and being able to rent a board to continue surfing over subsequent days. Waves were perfect for beginners and despite there being a fair number of other visitors, there was plenty of room to swim, play, and enjoy the water, though space on the beach itself was a bit tight at times. The one shortcoming we experienced was there not being any self-service laundry on-site. It seems there used to be, but it's unavailable with the current renovation project underway, and I'm unsure whether they intend for it to be part of the updated plan or not. Paid laundry service is available, but we opted to walk down the road to a laundromat. All in all, the whole family enjoyed our time at Outrigger Waikiki Beach Resort and would recommend it.

I stayed here on both my arrival and departure days, which was super convenient. You can rent a car directly at the front desk, but you need to book in advance. They're often fully booked for same-day rentals!

We arrived late and it had been raining hard all night...when we entered the lady at the front desk had a huge smile and was so nice & helpful. When we went to the breakfast in the morning it was amazing. Fresh fruits, different milk/creamers for my coffee and the hot eggs and sausage were delicious! I chose this hotel because of the shuttle & breakfast but were pleasantly surprised with the kindness & the space. When we opened the curtains I was shocked to see that we were next to the freeway. We couldn't hear any cars. All around, great place!

I highly recommend this hotel. Considering the price, I was extremely satisfied with everything except the age of the building. I stayed here for several consecutive nights on a business trip, and the front desk staff were always friendly and welcoming. Although the rooms are a bit dated, they were very clean, and the housekeeping service—including bed-making and towel replacement—was impeccable. My stay was comfortable every single day. For this price, the location and level of hospitality were outstanding. I was genuinely impressed. There was complimentary coffee available at the front desk, and although the smoking area was nearby, there was absolutely no smell in the hotel. As a smoker, I really appreciated that. The room came with four soft pillows, and the shower worked perfectly fine. There were also plenty of souvenirs available, which made me wonder how they can offer all of this at such a reasonable price. Now for a little rant. I accidentally packed a jar of jam that the hotel staff had kindly given me in my carry-on luggage at the airport. A particularly unpleasant security officer confiscated it, saying that gel-like substances were not allowed. All I can do is hope that person didn’t end up helping themselves to it. The hotel was flawless. My only grievance is with the guy at the airport security checkpoint. I would absolutely love to stay here again on my next business trip.

The original facilities such as the building and elevators are old. It seems to have been partially renovated, so it's not that inconvenient. The front desk only speaks English, but they were polite and helpful when we communicated our needs. The cleaning staff are also very kind.

It was perfect for solo travel and offered great value for money! It had all the essentials, and I didn't experience any inconvenience. The room was clean and comfortable!