The hotel is located at No. 316, East Road, 20 meters south of the intersection of Xiangyang Road and Wenhua Road, Hongqi District, Xinxiang City, with convenient transportation, independent parking lot, close to Fat Donglai, Xinxiang Central Hospital, 371 Hospital, People's Park, etc., the hotel has a business bed, business standard rooms and other types, the guest room is equipped with an intelligent voice control system, central air conditioning, independent wifi to provide you with a rich buffet breakfast, the hall has a gym laundry room, a front desk intelligent robot, welcome delivery, complete functions for you to create a convenient and comfortable atmosphere, welcome to stay! After a city, looking for a room, to eliminate your fatigue, we will be warm service, comfortable room, looking forward to your arrival. We, here, are waiting for you.
"This hotel was a stopover on our way to Wanxian Mountain, so I didn't have high expectations. The facilities are relatively new and well-equipped, so overall it was decent. There's no dedicated parking; cars have to be parked on the sidewalk in front of the hotel. The cleanliness was good, meeting the standard for a typical budget hotel. There are plenty of dining options nearby, and its roadside location makes it convenient. Although it's on a main street, the noise at night wasn't an issue, so the stay was relatively quiet.
However, the service experience was quite poor, which led to the low rating:
1. When parking, I was worried I wouldn't be able to open the trunk, so I took two suitcases out of the car first and asked the security guard and my travel companion to go ahead while I parked. The security guard just dumped the suitcases at the entrance and went back to his post, not even bothering to help carry them to the front desk. His service awareness was extremely poor.
2. Even though I booked the hotel for 2026 on Ctrip, I was still required to pay an additional 200 RMB deposit, which is quite unusual.
3. The two complimentary bottles of water in the room were small, and we finished them on the first night. The next morning, I asked the front desk for two more. Having stayed in numerous hotels, I've never encountered a situation where extra water was charged. Even if there's a charge, it should be communicated in advance or clearly priced in the room. Instead, the hotel directly deducted it from the deposit and didn't confirm it with me when checking out. The process was extremely unprofessional."