Ξενοδοχεία Hot Springs σε Τσιτόσε

"This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!"

"Out of the three onsen hotels I stayed at in Lake Shikotsu, Suizantei, which is popular online and hard to book, was actually quite average with no scenic views from its onsen. Then there was the extremely overpriced Aigashiro, which was even worse – no service, no ambiance. Marukoma was my last stay and also the cheapest. Reviews online were mixed, but seeing it was a century-old onsen, I wanted to give it a try. Turns out, it was the only one of the three worth visiting. First, the onsen views are the best because of its elevated location. I wouldn't recommend the wild onsen as it's unmaintained and the water is very cold. However, the outdoor public onsen truly offers fantastic views and a great panorama. And the view from the public cafe is incredibly comfortable; just sitting there and daydreaming is a pure delight! The rooms are just for sleeping, small, and without a view, but the previous two hotels weren't any better. Dinner, I think, was decent for the price! The ingredients seemed fresh, and it wasn't as bad as some online reviews claimed! Overall, Lake Shikotsu is worth visiting, and Marukoma is worth experiencing! It's an old brand, and the service is quite good! When we checked in, we casually mentioned needing a taxi the next day, and at breakfast, a staff member came to ask if we needed help calling one! That was really heartwarming! No discrimination whatsoever! The private paid onsen is also good! It's not expensive and I recommend trying it out."

"This is a very traditional Japanese onsen ryokan. If you've never experienced this type of hotel before, it's an excellent choice. As someone who appreciates home decor, I absolutely loved the small cabinets and ornaments throughout the hotel; they felt carefully selected. There were also welcome drinks near the front desk, and a certain milk tea was delicious – definitely worth trying! The hotel offers a shuttle bus service from Chitose Station to the hotel. The pick-up from Chitose Station is at 2 PM, and the drop-off back to Chitose Station upon check-out is at 11 AM, which are very convenient times. The lake next to the hotel is beautiful and peaceful, and I even saw deer in the morning. Overall, it's a great place to relax and enjoy the hot springs, and a wonderful experience on this Hokkaido trip!"

"The hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand."

"Lake Shikotsu is the northernmost ice-free lake in Japan. It has a charming view. The area of the lake is more than ten times the size of West Lake in our country. It is surrounded by four large mountains and surrounded by virgin forests. There are not as many tourist groups as Lake Toya. It is atmospheric, quiet and beautiful. . It coincides with the opening of Lake Shikotsu Ice Sculpture Festival, 300 yen per person, three minutes walk, worth visiting at night. From the north gate of Sapporo Station, there is a white, blue and green wing bus that can pick you up to the hotel for a fee. The Italian cuisine for dinner is more delicious than I thought. There are eight hotels in total, and each family can reserve two outdoor baths for one hour each. As a hot spring hotel, the full suit of the waiter is a little weird. In fact, the restaurant owner changed his job to provide hotel services. The details are still different from the old hot spring hotel, and they are not listed one by one. A reminder, don’t live in Marukoma at Lake Shikotsu. It’s just a lonely hotel on the westernmost bank. There are dozens of Chinese tourists who flew out during the wing pick-up. There are no Japanese! There are densely packed hotels on the east bank, as well as the Ice Sculpture Festival, the cruise ship dock and the hot spring street to stroll around. If the weather is good, you can enjoy the sunset. To sum up, if Cuiming Pavilion can book the only lake-view hot spring room, it is worth it. If you can't book it, then consider Song of Water. I don't think it is cost-effective near 4k here."

"Wonderful location - secluded near Lake Shikotsu. Great for scenic walks although not easy during winter snow. Walkable to the lake lookout at the Yumasen red bridge. Nice little onsen for evening / morning baths. Great breakfast spread albeit a bit short (have to be done by 9:30am)."

"Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost 4,000 yuan per night. We brought two children and added 8,000 yuan per night, which is equivalent to one night's room rate. I especially want to know if the hotel has always charged this way? We stayed for two nights and added almost 16,000 yuan. The room type we booked on Ctrip did not include dinner. It was simply a big sucker. Just a reference for the Chinese compatriots behind, you don’t have to stay, you can stay. The hotel is OK in all aspects, the public area is pretty, the room is large but lacks design. It’s more homely! But there are few facilities, it’s not suitable for parents and children, and the price discourages parents and children. I stayed in Park Hyatt in Kyoto, Japan, a very good hotel. The children were only charged for breakfast. The cost of the children in the Azuki Seat is too exaggerated. In addition, the Shikotsu Lake next to the hotel is quite beautiful, but the transportation here is really inconvenient. The hotel has a pick-up at Chitose Airport, but it is only at 16:45 in the afternoon, so it is really difficult to connect. We took a taxi because there were few cars at night, and the taxi cost about 500 RMB. A taxi from the hotel to Sapporo JR is about 1000 RMB. Because there is too little information to refer to when booking, I posted the information I originally wanted to know for your reference."