Ξενοδοχεία με Hot Tub σε Capital

"It is not suitable for a family with kids. There is no bathtub. It is not really clean in bathroom. The indoor swimming pool is small."

"I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution."

"The hotel room and hotel was great - overall a good one night stay. Front desk and staff seemed like they hated being there and the least enthusiastic staff I’ve encountered over my stay in Vancouver island."

"Great hotel great location ,stopped here many times ,parking is now better but still costs you $20 day but it is downtown ,heating in room very poor ,had to ask for additional heater .this room also had large windows with a view to the ocean which was great ,but heat loss from windows with a small portable radiator was not sufficient ,but luckily this room had an open fireplace ,so I sublimated the heat by making a nice fire ,may be a good idea for the hotel to offer to sell the logs rather than me going out to a hardware store to buy them"

"The room was spacious, the air conditioning was strong, and the hot water was plentiful with good pressure. I was very satisfied with everything, especially the front desk staff, who deserve a special mention. My only minor complaint is that check-in starts a bit late at 4 PM."

"The location was lovely and the staff were very professional and friendly the lobby was nicely appointed and the restaurant was amazing.  I was put in a room on one of the lower floors that seemed a bit older and looked out into a garden or some kind.  The room I was given was directly opposite the elevator, and the noise was incredible from the hall and from the laundry facility above. The bed was comfortable, if a little too firm for my taste, but clean.  If I were to stay again I would request a different room for sure. The elevators were also mostly out of service resulting in long waits to get anywhere. I gave up and took the stairs twice.  It would also be nice if there was a drinks machine with the ice as I would have loved something besides coffee or tea."

"Avid traveller and honest review. Booked 3 days and got an older room with a plug in oil heater and fan because baseboard not renovated. Crowded plug in and power bar behind a dusty tv to run it all. But budget so rather expected a few things. Had to stay one more day so booked online , got a better room but upon arriving found a young women passed out briefly with a “pipe” in her hand right at the entrance and because children where on premise I reported as I booked in and it seemed blown off. A man then lead said girl in who was obviously “working” but also in no shape to give consent and I said to the clerk exactly that as well that she had blood down the back of her legs, who seemed to blow it off. I am disturbed with the fact that the young woman was easily going to be victimized. So , if you are ok with that, and no guarantee of your room quality then this is the place . Horrible accommodation, no ,I’ve seen worse, and second room was certain up to par, but the neighbourhood may also allow for other types of “stays” it seems because it was absolutely blatant. But hey, it was cheap!"

" It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good."

"Victoria is not big. This hotel is located in the heart of downtown, and you can basically walk everywhere. Within 10 minutes of leaving the hotel, you can see all the scenery near the Inner Harbour. There are countless high-quality restaurants. Apart from the price being a little high during peak season, there is almost no disadvantage."

"The room offers panoramic views of Victoria Harbour, stunning both day and night. Chinatown and downtown shops are a 6-10 minute walk away, and a leisurely stroll across the bridge is captivating. Western-style breakfast and unlimited coffee are provided, appealing to both children and seniors."