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The hotel facilities are quite new, the environment is beautiful, and getting around is very convenient. The town's bus stop is right in front of the hotel, and you can ride the town's public transportation for free. The restaurant on the first floor of the hotel is highly recommended – it's fantastic! However, the hotel does not provide slippers, toothbrushes, or other toiletries, so you'll need to bring your own or buy them at the town's supermarket.

This hotel isn't in the city center; it's up on a hill, so it's more convenient to drive yourself there. However, there's also a bus stop right outside, and they even give you a free one-day bus pass, which is a nice perk. The only minor downside is that you have to climb stairs to get to the rooms, which can be a bit inconvenient if you're lugging luggage.

Room was in excellent condition as was the bathroom.   Room was very large with a king bed, two large sitting chairs in front of a wood burning fireplace and a separate desk area.  Restaurant had interesting signs and was very good.  The Inn is a little far from Banff center to be able to walk there.

The hot spring was fantastic, and the room was very clean. The hotel itself is new, and I hope the prices remain stable, as it feels like they're slowly increasing. Breakfast was just average; you need to book it in advance during peak season and on weekends.

The hotel is a bit far from Banff Centre, but there's a bus stop right outside, and the hotel provides free bus tickets. We stayed in a room with a view and could see the snow-capped mountains from the balcony. The front desk staff were very friendly and helpful. However, I was disappointed with the housekeeping service; we stayed for two nights, and on the second day, our room wasn't cleaned, and toiletries and bar items weren't replenished. The air conditioning was also very noisy, and even though maintenance came to adjust it, there was no improvement.

This hotel's location is incredibly convenient. You can catch the bus to and from Calgary Airport right at the hotel. Across the street is the Banff High School bus terminal, and the 8x bus to Lake Louise also stops there. Plus, the hotel provides free bus tickets, so you can reach most attractions by public transport, and there's free parking available too. On top of that, the front desk staff were incredibly friendly and helpful.

We did a little staycation in Banff from Calgary and overall had a great time. The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great. We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated. One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection. The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions. We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.

The RCL was a complete surprise to me the junior suite was recently updated and was amazing, so much space with a great fireplace, large comfortable bed, attractive furnishings, coffee, fridge, ironing board, lovely robes and a swimming pool and steam room with little gym plus free apples and flavoured water in reception, would definitely stay again. Plus the only downside was the underground parking which costs $20 per night

I recently stayed at Irwin’s Mountain Inn for a quick winter getaway, and overall, it’s a solid choice for those who want to be in the heart of Banff without the premium price tag of the luxury resorts. What I Loved: The Location: You really can't beat being right on Banff Avenue. It was a quick, scenic 5-10 minute walk to the downtown core for dinner and shopping. Plus, the ski shuttle stop is just steps away, which is a massive plus in January. The Amenities: After a cold day outside, the 8-person hot tub and dry cedar sauna were highlights. They were well-maintained and exactly what I needed to thaw out. The Staff: From check-in to check-out, the service was genuinely warm. They were happy to provide local tips and made the process seamless. On-site Dining: We grabbed breakfast at El Toro Restaurant inside the hotel. The food was surprisingly good—definitely a step above your standard hotel fare—and very convenient on a chilly morning. A Few Considerations: Noise Levels: As some other travelers have noted, the walls are a bit thin. I could occasionally hear activity in the hallways and the hum of the heating system, though it didn't ruin my sleep. Parking: The underground parking is a great perk (especially to keep the snow off the car), but it is limited and quite tight. If you’re arriving late in the evening during peak season, you might have to hunt for a spot. Room Vibe: The rooms are clean and functional, but they do feel a bit ”classic.” If you are looking for ultra-modern luxury, this isn't it—but for a cozy, budget-friendly mountain base, it hits the mark. Final Verdict: A fantastic mid-range option for winter travelers. It’s clean, cozy, and perfectly situated. I’d definitely stay here again for the convenience and the hot tub alone!

Very friendly & obliging staff at check in & also when checking out. Room was very clean although small with too much furniture we felt. As overseas travellers with 2 large cases we had to move some of the furniture to be able to open them. There were 2 large easy chairs plus a desk chair. Also the tv which was very large was on top of a cupboard completely blocking the mirror on the wall. The hotel is in a fairly good position about 20 minutes to the centre of town.