Ξενοδοχεία πολυτελείας σε Malay

"There’s not much you can say about this place - faultless throughout. A truly magical hotel, the best at which we stayed in the Philippines. Attentive staff, beautiful rooms, great pool/beach areas."

"Our stay at Henann Regency Resort & Spa was truly worth it. The food was consistently good, and we especially loved the breakfast buffet every morning—you’ll definitely leave full because everything they prepare is delicious. We would like to commend Essa from reception, who was very kind and accommodating. She gave us a great room location that was conveniently near the beachfront, which made our stay even more enjoyable. When we checked the room, we noticed a minor issue with the cabinet door of the fridge, but maintenance fixed it right away, which we really appreciated. The room itself was clean, and all the amenities were excellent. The staff were all friendly and welcoming, even those you simply pass by. Special mention to Dannah, who was very jolly and kind—she really made a positive impression on us. Overall, our 4-night stay was amazing. If we could have stayed longer, we definitely would have. Highly recommended hotel!"

"I was so annoyed with the remote control being faulty during our entire stay. I need to get near the sensor, just to keep it functioning. Imagine the hassle of standing up, every now and then just to change channels. For 54k for 2nights, its not worth it. Its really frustrating. Also prior to stay, I specifically requested for rooms near each other since we had kids and seniors with us. But lo & behold, rooms were 1 building away from each other. I kindly asked for assistance, but the front desk officer who I was talking to showed no empathy, the worst part? it seemed she was blaming me, telling me I was the one who booked it. Yeah, right. But it was my first time in the property, how would I know the room 341 was far from room 415. I assumed it was just a floor / elevator away. It feels like she wasn't even willing to help after all and just put all the blame to the client. One more thing, prior to our stay at Mandarin, we stayed at another property at Station 2, the front desk was a lot different!! They're not as accommodating, something was off, it feels like you're not welcome (I am pertaining to the front desk / manager who was processing the check-in) What I only liked about them was their staff who welcomes you when you arrive (the ones handing over wet towels and welcome drinks) they greet you warmly & very welcoming. Also, the request for a birthday greeting was also granted, thankful for that. But thats it, never coming back."

"t’s a good hotel but a little bit tired. We had big room with 2 comfortable beds. The view was so-so- on the roof, but one day we saw monkeys there - it was fun ! The territory of the hotel is very beautiful- a lot of plants, trees and flowers. The staff is very polite, friendly and helps with any questions. The breakfast is quite good - eggs, pancakes, vegetables, fruits, fresh juice, coffee- in common we had all what we need. We like swimming pool - it’s big and beautiful. The beach of Movenpick is good too, but it was bad weather, so unfortunately we couldn’t enjoy it as well. And of course we liked chocolate hour - it was so tasty !"

"We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice."

"The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here."

"This hotel offers a comfortable stay with easy access to public transportation since it’s located along the roadside rather than beachfront. The staff are accommodating and helpful, and the rooms are clean and nicely maintained. Buffet breakfast has plenty of options and tastes decent, while the warm pool is perfect for night swimming. There are a few areas that could be improved. In our room, the shower controls weren’t working properly since water still flowed even when the knob was fully turned off. One night, we were woken up by loud guests arguing in the lobby. They seemed drunk from a party and the noise carried as they walked to their rooms, which was unpleasant. The hotel was worth the money and perfect if you’re willing to pay for comfort. While not beachfront, its convenience, service, and amenities make it a solid choice for a relaxing stay."

"100000+ for the view! Place is very peaceful staffs are nice and friendly but inconsistent still with some delays with our orders. My concerns are add more meal options for dinner and lunch, upgrade your television, some channels are not available and no YT and Netflix and also fun activities since the place is far from restaurants and entertainments. But overall we enjoy our 3days stay🩷 thank u lind"

"Wow! What an amazing place❤️ From the moment I landed at the hotel, all the staff was friendly, welcoming and helpful. The hotel is clean, the rooms are spacious, comfortable and quiet. The restaurant had amazing food all throughout the day. The buffet dinner with live music was totally worth it after a busy day in the pool or at the beach. I will definitely come back here again. I want to give a special thank you to Nick, Kenneth, Gino, Arjay, Lixander and Alex. These staff members helped make my stay memorable in various ways from day 1 to when I left. Thank you."

"The hotel's interior and rooms were spotless, but the pool wasn't quite as pristine as I've experienced elsewhere, like Crystal Sands. What really surprised me, though, was that I always travel with my own filtered shower head, and this is the first hotel in Southeast Asia where the filter remained completely clean and unchanged! The hotel's location is fantastic. The restaurant opens right onto White Beach, and this particular stretch has very little green algae. You can walk quite a way into the sea before encountering any, so the photos were all taken right outside the hotel. Staying here, there's no need to visit Puka Beach or venture out for island hopping. While it's a bit of a distance from the main dining areas on the island, transportation is super affordable; a trike ride is only 15-20 pesos per person, which is a steal. Plus, if you walk about 300 meters southeast from the hotel's roadside entrance, there's an amazing barbecue restaurant that's also very reasonably priced. Most of the hotel staff were very friendly and welcoming. However, I unfortunately experienced some blatant discrimination during dinner at the hotel. One particular staff member was incredibly deferential towards white guests. When we sat down and tried to get his attention, he indicated he needed to serve the white table first. Later, when we were ready to pay, another white table called him over, and he immediately left us waiting to finish serving them before returning to process our bill. There were no 'sorry's, no 'hello's, no basic courtesies whatsoever. I want to clarify that we are always polite guests; we tipped the luggage handlers, housekeeping, and massage ladies, so we're not ones to nitpick. This particular staff member wore a different uniform than the others – black – so I'm not sure if he was a supervisor or something else. From check-in to check-out, all the other staff were incredibly friendly, and we reciprocated, but he was the sole exception."