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Stayed here for two nights. Had stayed before in the “old town” area of Bergamo which was lovely. This area would be considered “run down”. It’s a 5-10 minute walk to the main town for coffee shops, restaurants etc. Previous reviews commented how welcoming, friendly, helpful etc the reception staff were but I didn’t get that experience. Reception area is right inside the door so it can be crowded arriving and leaving with luggage, prams etc. Room was adequately spaced. Could have been given extra towels (three for a single room is basic), also needed a fridge and water glasses etc in the room. Floors could have been hoovered so make sure you wear slippers (not included in the room)! Didn’t include breakfast in my stay and glad I didn’t cos the selection looked limited. This hotel is fine for a short stay but perhaps look elsewhere if staying for longer.

There's not enough good words that can be said about the skills and training of the front desk staff, the breakfast servers, the evening dining room staff, and the housekeeping ladies. I am what is now being referred to as a ”Digital Nomad,” single, solo and senior traveler... and this hotel really fits my needs. Sure it could be €10 cheaper, but the room has an excellent long work countertop, WiFi Internet, large bed for sleep and for organizing travel bags, bathroom with both a tub and a walk-in shower correctly designed for use, and the food service is quite amazing. While you do need to take the taxi to most places, unless you drive, there is a major shopping mall just across the highway, and an unadvertised underground tunnel to get to the other side of the road and to that shopping center! I am not a fancy restaurant person, but the restaurant accommodates me with a very simple selection of food by my request. Both at breakfast and at dinner, the dining room is usually packed with happy diners and eaters. While I sit there with my simple food selection at dinner, I do admire the variety of Italian dishes that are ordered by other diners. Maybe I can't eat the spicy food but it sure looks good! And the other guests are very happy! I have used the Hotel's driver to taxi me to and from a variety of locations: BGY airport, Bergamo train Station, as well as the Covid vaccination center! He can be booked by SMS text and WhatsApp. Extremely easy to communicate with- both digitally and in multiple languages. The hotel is off the beaten track, therefore the taxi rides are going to be 10 additional euro from what might be expected in more urban areas. This is one of my more favorite hotels of any brand. While I rate the location as poor because you need to drive to get almost anywhere, the remoteness of the location is in itself a plus if you are residing here for more than just an overnight, because the landscaping is simple yet comforting, and major parking is underground.

This hotel are thieves, after booking me and my girlfriend to stay for three days (she’s not from Italy). when we presented at the Hotel Città Dei Mille for the check-in they told us that we need a “super green pass” (we’re vaccinated 2 doses and we had a negative PCR covid test) . They told us to access the Hotel Città Dei Mille you need to have the third dose, but the Hotel Città Dei Mille didn’t tell us this before coming neither the booking website it wasn’t written anywhere we checked many times in front of them. so we looked for another place to stay, when we asked for a reimbursement the Hotel Città Dei Mille said they don’t reimburse FOR NON PRESENTATION. Shame on you Hotel Città Dei Mille Bergamo Lombardia Italia, this not a good customer service at all if you have economic problems don’t take it from your client’s pocket. The reimbursement amount we asked for was just 200€ Have a nice day

Es war alles super. Die Besitzer sind sehr freundlich und das Personal einfach super nett. Professionell geführtes Hotel. Das essen im eigenen Restaurant ist hervorragend. Danke an das komplette Team. Tutto è stato fantastico. I proprietari sono davvero gentili e disponibili. E il personale è molto gentile. Hotel gestito in modo professionale. Il cibo nel ristorante è eccellente. Grazie a tutto il team Grazie Clara ti tutto e stato veramente bellisimmo da voi. Seite molto in gamba. Un saluto dalla Germania

I select this hotel for my first time in Bergamo, actually was one day of stay and then travel to other place, I chose it for the location but I ended feeling like home, nice people in the front desk, makes me feel excellent and welcome. Thanks because it was the beginning of a business trip and I started with great energy!

Very clean and friendly staff, but was annoyed that there was a charge of €18 per person to use the swimming pool and had to reserve a place. The restaurant was very restricted with dinner options as was a set menu - struggled for vegetarian options. Breakfast was not great as 4* should be better. Orange juice there was a purple colour.

We stayed in this hotel for 3 days to go to Leoland. Super comfortable, warm and comfortable environment. The rooms are very spacious and clean. At the time of the booking we asked for a triple while being in 4, because the baby can sleep in the campsite bed and the lady at the reception had warned us that we might be tight, Instead, with all the open bed, we were very well moving. Very friendly and available staff and abundant and quality breakfast. Thank you very much for the hospitality and next!

Facilities: The facilities are very new, with switches for delay lighting and extinguishing functions. The heating in the public area and the room is very sufficient, and a single coat can be fully opened in the room. Hygienic: The room was cleaned very clean and very satisfied Environment: The location is very good, very close to the top of the mountain, not far from the core of the old city in the upper city. Service: The front desk and restaurant brother are very good, very humorous and talkative

I was absolutely thrilled with this hotel for my stay in San Pellegrino! Probably the best value out of any place I have ever stayed in my life (and I travel non stop). The check in process was seamless and the staff were incredibly helpful. Andrea was a stand out as he gave me great advice on hiking trails, where to get some essentials, and some recommendations for the spa and area. The room was wonderful, made even more exceptional by the complementary minibar full of local snacks and a range of San Pellegrino beverages to try. Not only this but the complementary toiletry kit was a super high standard and very luxurious. I loved using the Marshall amp speaker for my music and was pleased by the supersonic hairdryer. This was a 10/10 stay, I only wish I had longer here it was hard to leave. I wouldnt hesitate to recommend this hotel to absolutely anybody, even the most discerning of guests. Thank you to the QC Room team for making my stay so perfect. I will be back!

Excellent hotel near funicular to Cite Alta (old town) of Bergamo overlooking a park area. Had a room with a balcony (but only one seat) Friendly helpful staff in all areas. Comfortable bed and good shower ( over the bath) excellent self serve breakfast. Bus stop to /from airport across the street. Train station 20 /30 min walk away. Frequent trains to Milan and Lecco (on shore of Lake Como ) for day trips. Arrived on Bank holiday and very busy …huge queues for funicular but bus just as handy for Cite Alta ….can get a 72 hour bus ticket for €12. The hotel has a beautiful rooftop restaurant but unfortunately it is open only to diners( not for a drink) and is rather expensive ! and the hotel doesn’t offer any other dining option.