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"Overall was pretty good. The room was clean. Little bit dark in the room, if more lights will be better and the bathroom light was little bit dark, brighter will be much better."

"The hotel facilities are a bit dated; the photos might be from when they were brand new, so the actual experience might differ somewhat. The suites were spacious, but the air conditioning was a bit noisy. The breakfast was okay, but there were far too few seats. Our family of three went down at 8 am and there wasn't a single seat available. We slowly got our food and waited another five or six minutes before we could sit down, which was a bit of a disappointment. It seems that bottled water is only free for Happy Hour members; we only realized this after we drank it, but it didn't seem to come with an extra charge."

"Very poor check-in service where questioning their customers and without considering their customers and to the extent they do not like international customers.  Poor varieties for breakfast without no bread (only bagels) and without any hot food.  No lift!!  No any consideration for possible late check out time, even staying for 3 days.  I wont be choosing such premises for any of my next stays"

"I enjoyed everything as what I saw online was the same. I forgot my laptop charger and I hope to lodge this Friday again and hopefully I can get it back."

"Good Hotel will stay again . Large room with bath and all equipment working well .Great coffee machine and excellent choice of decaf if required . Good gym but a floor mat would help and good clock with sweep hand for timing is excellent. Paper cups for bathroom and coffee is a real no no had to request a proper cup and we missed request for sheet change."

"I had a studio room at towneplace with a king bed and a sofa bed. However, the sofa bed is way too old for use with human! You can feel the steel springs just by touching the surface. It can't hold even the weight of a child. They hotel then sent up a roller bed whose mattress is just as dated and unusesable as the sofa bed's. I then suggested that they look for a firmer mattress without springs. They managed to bring one way bigger than the roller bed frame can hold. We had no choice but used it for 4 nights but that unfortunately took up most space in the studio living hall. The hotel room is in general old but very clean! Having said that, the breakfast is fantastic with lots of hot and fresh choices. Veggie patties or burgers are a heartwarming consideration for vegetarian. The breakfast attendant named Vivek is exceptionally helpful and cheerful. His level of service is only seen in fine-dining restaurants! 👍 Thumbs up!"

"The hotel is in a convenient location, and the parking fee is $8 CAD per night, which is quite reasonable. The room was not clean. There was hair on the supposedly clean towels, and the bedside tables were sticky."

"The hotel was really friendly, clean, and comfortable, and the location made it super easy to get around. The staff were nice and helpful throughout my stay. I really liked this place and hope I’ll have the chance to come back next time."

"Room was clean and good.Service is good but in our booking tge amenities said theres a bathtub in our room but there wasnt."

"Travelled with my friend for a one night stay. The hotel is beautiful. However, the customer service was terrible! We were placed on a floor where they were doing renovations and not informed, no information was provided regarding amenities and when we inquired about the pool, all they did was provide us a piece of paper indicating the pool closed at 7pm on a weekend. The beds were extremely soft and the blankets were so stiff it was “loud”. We were looking forward to enjoying what the hotel had to offer but unfortunately, it was far from being a good stay."