Ξενοδοχεία με χώρο στάθμευσης σε Μπατάμ

Easy access to Grand Batam Mall, which is just directly opposite the hotel lobby. The staff were friendly and welcoming, and the rooms were clean and well maintained. I also noticed that many Asians stay here, which made me feel comfortable. The breakfast selection wasn't very extensive, but it was still good enough. Overall, I had a pleasant stay and will definitely come back to this hotel again.

Really loved the room and their service was excellent!! Everyone was super nice ❤️ This hotel is currently my TOP 1 🫶🏻 I'll definitely go again next time ❤️ If you're looking for a luxurious and comfortable experience, you should definitely try this hotel 👍🏻 They have airport pickup and shuttle services 🫶🏻 The environment is also really comfortable 🫰🏻 And the food was delicious 😋

My intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property. But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below). A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay. First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point. This second stay confirmed my initial observations, after 6 months of operation. Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼. Main public areas and rooms are immaculately clean and well maintained. If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam. Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed. However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get: - Breakfast not included - No pool or gym - Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size) - It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space. - Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been. *Summary and conclusions* We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam. As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts). On this occasion, my VIP member prices mean I paid very competitive prices for this stay. As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.

If you are looking for a place that is away from the noise you can consider this hotel, it’s not that far from Nagoya and Grand Batam mall with grab which cost about IDR60-75k depending on the choice of vehicle. The room we got was worth the price paid for but I recommend for lake view as the one I chose was the view of the garden but what I see is the apartment just across our windows. The room is well maintained and clean, nice and comfy bed and pillows. Do take note that you hear music from morning till almost 10pm which was played from the open bar even I was on the 8th floor. Those who are thinking of using the gym, there is only 1 treadmill and the rest of the electric equipments are not working but you can do your run outside as the area is a gated private residential. Food for breakfast was provided with many options and my daughter and I was very happy with the varieties and I was surprised that they even have steamed sweet potatoes and tapioca which I have not seen in most places I’ve been, it was very thoughtful of them. The staffs are very friendly and always ready when you need help and kudos to the restaurant team that serves breakfast, they are very attentive and fast and stayed calm even when the place was packed of people on the weekends . Overall my stay was very pleasant and happy to come back again.

This branded hotel has a great location, very close to the night market and shopping mall, making it super convenient for food and drinks. It's also quite quiet, and the breakfast buffet in the morning is extensive. Excellent value for money!

Its my 2nd time staying here in the same room type. Room is clean and tidy. We received a room with a smart TV previously but the room we received currently, is not a smart TV. We checked with the receptionist and they told us that all rooms are not equipped with a smart TV. -1 point for no smart TV. Breakfast has a wide variety but it was not as delicious compared to my previous stay - maybe it was because we stayed on the weekdays this time round.

Check in was smooth. Villa was big, love the spacious living room. Unfortunately need to improve on housekeeping cleanliness. There was a standing stack of cigarette ash left on the dining table beside the pool. There was unwashed coffe stain on the rim of the coffee mug, no stirrer was provided for the coffee and tea satchets, not thoughtful. We hardly use the 3rd floor so cant comment. You need to move the furniture yourself if you wanna sit outside on the 3rd flr. Master bedroom was huge, with view of the sea. Toiletrie, dental kits were provided. The toilet door was abit faulty, could not close properly..sigh.. Bathroom wall looked mouldy/ dirty. We were greeted by thunderstorm the next morning, the wait for buggy took more than 15min in the morning--breakfast peak + inclement weather. Water started seeping into the 2nd flr landing during the pour, and water was dripping from the bathroom...itz crazy..fortunately we were checking out that day already.. Cant comment on other facilities as we didnt get to try..will i go again...maybe after their next round of refurbishment.

The staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout. Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day. Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.

The receptionist & staff are friendly and helpful..always smile even though they have a lot of customers need to check in at same time..the staff upgraded my two rooms to deluxe room with bath tub & both are huge..hair dryer & iron are upon request but for iron, the customer can use for 1 hour.. My parents room have stagnant water in the bathroom & the wall also not so clean...my room also having coffee stained at the coffee table...maybe the housekeeping shaould take care more about this. The breakfast is good & having mutiple choices... Overall, my stay with my family at this hotel is awesome..