Ξενοδοχεία φιλικά προς τα κατοικίδια σε Μαρακές

Very good! We upgraded to a villa room, and the room was like a palace. The hotel garden was more beautiful than the scenic spot. The free airport shuttle cars were very luxurious. The flight luggage was delayed, and the butler and the front desk helped to call the airport to urge the luggage. Finally, we got it smoothly. Thank you very much! If you catch the right price, I really recommend experiencing Mandarin Oriental!

Небольшой отель на шесть номеров, риад, т.е. все окна (они же двери номеров) выходят во внутренний двор. Чистый, с новым ремонтом, на верхнем этаже садик и маленький бассейн. Очень приветливый персонал. Хорошо работает кондиционирование в номере, чистое белое постельное белье и удобные подушки. Почему-то нет двери в душ, отделен только туалет, раковина вообще в номере. Территория вокруг отеля: медина со всеми ее прелестями, ночью точно гулять не стоит. Рядом есть парковка за 50 дирхамов в сутки. Завтрак очень грустный, блинчик, джем, фрукты. Я бы оценила 9 из 10, в целом, это один из лучших отелей в этой ценовой категории, которые я видела в Марокко.

The service is very good. You can go to the spa and soak in the hot springs. The service attitude is very good. Most of the staff can speak English.

Very beautiful Riad. One of the best in Marrakech I must say. Entire Riad is worth a tour of itself. Peter is such storyteller and good host with the boys to ensure everything is perfect during our stay. Shoutout to Mohamed, who’s so attentive and kind with all advices. I saw him attending to a special needs elderly man and he’s nothing but super patient and sweet. Breakfast and evening sunset at the rooftop are a must! Super recommended!

Staff and hotel we couldn’t fault. The staff were so helpful nothing was too much trouble we got two phone calls to check all was okay. Highly recommend both the restaurants. Salah extremely friendly kept us hydrated whilst chilling around the pool.

Didn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it

Everything was okay, personel was super friendly. One day in my room was a little bit cold. But except this everything was okay. Hit water in the shower, cute rooftop and the cutest ginger cat coming to you for cuddles omgggg im still missing this cutie! I Reserved 2 days with one day no reservation for climbing jabal Toubkal and they kept my stuff without any problem! Breakfast was 4€ and it was pretty big and pretty good breakfast including mint tea ♥️

Don’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed. The service was acceptable at best. One had the impression the personal was hiding from the guests. That said the hotel has marvelous premisses and the suites are decorated tastefully. The pool is too cold!

I had a wonderful experience across all three hotels I stayed in, each offering something unique and memorable. **Hotel One:** My stay here was truly pleasant, thanks to the warm hospitality of the staff. Fatima Al Zehra, Omar, and Saied were especially kind, attentive, and always ready to help with anything I needed. They made me feel genuinely welcome throughout my stay. The breakfast was also very good, with a nice variety and fresh options to start the day.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.