"Pickering is a nice town. We took the steam train here and stayed there for one night. This hotel is similar to a family hotel, the environment is acceptable, but the services are basically non-existent. Breakfast includes two breakfasts, but an extra child has to buy it separately. Cold meals are 10 pounds and hot meals are 16 pounds. We say that the two adults who include breakfast will order hot meals, and the additional child will order cold meals. The waiter said that adults can order whatever they want on the menu and there is no quantity limit. We ordered several dishes in total, thinking they were all single items, but it turned out that each dish came with a side dish. We saw that we couldn't finish it and asked them to leave it. Don't serve the food that was served. At the end of the bill, they told us that we ordered more than two hot meals, and since the dishes that were not served would be counted, the children's portions must also be charged as hot meals. The argument failed, and they didn't listen to the explanation at all. And what's even more outrageous is that when we ordered, we clearly said that our children wanted cold meals, and we ordered more than three people. Why didn't the waiter remind us? ! The service is terrible!"

"Κι άλλη διαμονή στο άλλο Πρωθυπουργικό ξενοδοχείο, αυτή ήταν αυθάδης και πολύ φιλική με το προσωπικό. Το δωμάτιο ήταν όμορφο και καθαρό και ένα ευρύ πάρκινγκ, περπατώντας από την πόλη."

"Η πρώτη τάξη του φαγητού που μαγείρεψε ο αγαπητός ιδιοκτήτης και βοηθούσε το υπέροχο προσωπικό της."

"Η τρίτη μας επίσκεψη στο Ρόκλαντ και πάλι όλα ήταν υπέροχα... η σκηνή ήταν τόσο ειρηνική με τον ήχο της άγριας ζωής που γεμίζει τον αέρα... η ζεστή μπανιέρα ήταν η τέλεια θερμοκρασία... και όπως κάποιοι δεν είχαν υπερχλωριστεί. Αυτή τη φορά μείναμε στο σαλόνι 2 και το μόνο ελαφρύ αρνητικό είναι ότι η ζεστή λεκάνη δεν είναι τόσο ιδιωτική όσο τα σαλόνια 1 και 3 που έχουμε μείνει στο παρελθόν."

"Today I was informed that a concert we were attending had been cancelled. Once home from work I contacted the Crossways to cancel my room. I was informed to contact ******* to do this. So onto my emails... I had while 23:00 this evening to cancel at no cost. So promptly emailed to cancel my reservation. Whilst I was doing this I received an email telling me my payment had been made to The Crossways. I emailed The Crossways to ask why this had happened. I then rang my bank to cancel the payment. Then I rang The Crossways to ascertain the reason. The gentleman who I spoke to was very rude to me. He said he would get back to me in the next few days... I asked who had taken the payment and he didn't seem to know. I explained that I had only phoned less than half an hour before to cancel and was told that the hotel was not responsible as my booking was through *******. To say that I am perplexed is an understatement! I fully understand that the hotel is losing trade due to the cancellation but to blatantly mislead me is very wrong. Unfortunately I will not be spending any of my money with this hotel. A very disgruntled person."

"Ωραίο ξενώνα, όμορφο δωμάτιο (αυτό με μεγάλο προσωπικό μπάνιο στο διάδρομο - όπως ανακοινώθηκε σαφώς). Όμορφο κήπο. Εξαιρετικό πρωινό με πολύ υψηλής ποιότητας συστατικά. Και πολύ καλή αξία."