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***November 2025 Stay Experience*** I received a call immediately after booking to confirm my arrival time and arrange ticket purchases (discounts available, free for seniors over 70). A friendly staff member picked me up and helped with my luggage; they responded promptly to any questions. Regarding the environment, I really loved the courtyard and cabins. Sitting in the courtyard watching the swaying trees and listening to the wind and birdsong was the epitome of idyllic living. However, the reality is that there are mosquitoes, and it gets quite chilly in late autumn and early winter. The duplex layout was a highlight when I chose the room, but I wouldn't recommend it for older people. Getting up at night requires climbing stairs to the first floor, which isn't very safe. The bathroom doesn't have a door, so water splashes onto the sink area. There's no absorbent mat either; I suggest improvements. Also, the air conditioner is extremely noisy, but when it's off, it's very cold and damp, and the blankets feel damp. The staff member mentioned that the noise seems particularly loud when it's quiet here. I explained the situation to the young lady, and she changed my room to ”West Window Dream” for the second night. Although the atmosphere and design were slightly inferior, the standing air conditioner was powerful, and she even added a blanket and an electric blanket, which satisfied my comfort needs! Thank you, Xiao Wen, for your service!

The location of the hotel is very advantageous. It is located in the center of the ancient town and the transportation is very convenient. It only takes a few minutes to walk to Xitang's main attractions, such as Yanyu Corridor, Songzi Laifeng Bridge, Bar Street, etc., which is very suitable for leisure vacation or business trip. The facilities are outstanding. The hotel's architectural style is elegant and exquisite, and the garden is planted with various flowers and green plants, making the environment very pleasant. The room is fully equipped, clean and tidy, giving people a warm and comfortable feeling. The bed was moderately soft and hard, allowing me to have a good night's sleep. The hotel has an internal bar, which is not open to the public. A variety of board and board games are also provided for guests' entertainment. You have more choices in your spare time, so you can fully enjoy the fun of your trip. The hotel staff are warm and friendly and always provide us with attentive service. Whether it was checking in or checking out, they were always there to answer our questions and help us with a smile. This attentive and thoughtful service made me feel very warm and comfortable. I highly recommend this hotel to friends who are planning to travel to Xitang. I believe you will also praise the facilities here just like me.

Our stay in Wuzhen was absolutely fantastic! The guesthouse was clean and tidy, and the room was cozy with thoughtful touches. The owner/staff were incredibly warm and friendly, making us feel right at home. The location is super convenient, just a short walk to the main attractions of the ancient town, perfect for those who want to really soak in its charm. Next time I'm in Wuzhen, I'll definitely choose to stay here again!

The rooms are very clean and well-equipped. The two beds are in separate rooms, ensuring a peaceful night's rest without disturbing each other. After exploring the ancient town in the evening, you can grab a book and leisurely read. We were treated to a complimentary Anhui cuisine dinner, which was absolutely delicious. The breakfast buffet was also extensive. The scenic area's shuttle buses run 24 hours a day, allowing for unlimited rides and multiple entries and exits to the park, though you probably won't need to leave as there's plenty to see within the ancient town itself. Overall, the slow-paced, waterside town experience was excellent!

As a foreign tourist visiting China for 1st time and not knowing a single word of Chinese, I felt so so lucky I chose this hotel! 1. Wonderful staff After arrival, we were warmly welcomed by a receptionist named Yang Dongqing. Although we communicated through translation app, our conversation felt natural & smooth. I actually felt a little guilty for asking her sooo many questions but she’s extremely patient & cheerful, taking the time to answer every single question carefully & thoroughly. I felt so grateful for that! We even received some cute welcome gifts. We’re also accompanied to our room by a staff member named Wang Jinmei. When our luggage was delivered to the hotel, we were quite confused cause we had no idea how to get it up to our room. This young man noticed our hesitation almost immediately and came over to help us before we even had a chance to ask. Both our suitcases were very large and heavy but he carried them upstairs by himself one in each hand! Later I happened to see him a few more times and he would always smile and nod at me in such a friendly and polite way. I was impressed by this hotel staffs professionalism. I’m not sure if I write the 2 staff members’ names correctly as I don’t know Chinese. But they truly made my day!!! They were among the very first Chinese people I interacted with after arriving here and thanks to them, my first impression of Chinese people & Wuzhen was incredibly positive. People are what make good service! 2. Spacious and comfortable room The room’s big &beautiful, looking just like the pictures. A table and chairs on the balcony where I could sit back relaxing and enjoying the view. The bathtub was large enough to comfortably soak in. If u’d like a big bathroom then this room’s worth considering. All instructions in the room also available in English so as a foreign guest, I had no trouble understanding anything. If I had to mention 1 small thing, I would say that the shower pressure was weaker than I expected. In my country, showers tend to have much stronger water pressure but I think this is probably just a cultural difference, as it seems that many hotels in China are similar. Overall I was extremely satisfied with my experience at this hotel, to the point that I actually regret booking it for only one night 😁 I will definitely come back to Wuzhen and Tongan and stay for longer !!!

This hotel boasts a great location, approximately 300 meters from the West Xizha South Gate, with plenty of local restaurants about 100 meters away, making dining and sightseeing incredibly convenient. The hotel consists of three three-story buildings, all equipped with elevators 🗗 for easy access. The rooms are well-appointed, clean, and hygienic. I particularly liked the beautiful bathroom with its separate wet and dry areas. I had a very satisfying two-day stay.

Pretty good overall, just a bit inconvenient that breakfast isn't included. The disposable bath towels are a nice touch for someone a bit of a germaphobe. The small balcony is perfect for reading or enjoying a cup of tea. And the downstairs garden is great for a game of mahjong.

1. Location - Very convenient and near the old city, dining is within 5-10 minutes walk, the bus to Hangzhou is also near, the entrance to Wuzhen scenic area is very near. 2. Room - the toilet smell of urine and I wanted to wash the smell away but there was no waste hole. Probably the housekeeper just mopped the toilet. The next day the smell cleared. AirCon is good especially on a very warm and humid day. 3. Front desk - helpful on directions and advise on buying entrance tickets, tips, and also how to buy the bus ticket to Hangzhou.

After checking in at the front desk, a butler promptly arrived at our room with welcome fruits, toiletries, and small toys for the child, which was a very thoughtful service from the Bi Gang butler. The rooms in Building 2 are a bit older compared to Building 1, and the scenic view rooms face the hotel's courtyard, which is quite pleasant. However, they don't face south, so we couldn't sunbathe on the balcony. There's only one coffee machine in the breakfast restaurant, so the wait is long. The Italian coffee I ordered was just black coffee without milk, and it was extremely bitter, tasted like the coffee beans were over-extracted. The variety of food wasn't much, and refills weren't timely. I wouldn't recommend breakfast.

Check in early in the morning. There is no one at the front desk, so you can get your room card and enter. The room is shown in the picture. Clean and tidy. The cleaning lady kindly asked if there was anything else I needed. The location of the B&B is not far from the entrance of Xizha, and there are restaurants nearby. It’s about a kilometer walk to Dongzha. The B&B has an elevator, which is very convenient for going up and down the floors.