Βρείτε ξενοδοχεία 3-Star στην πόλη Κουσίρο

"Great vibe in the hotel lobby, with books and free drinks. Guests may also borrow things in need from an informatic and thoughtful arrays of amenities."

"The staff were warm, friendly, and welcoming throughout our stay. The breakfast was absolutely amazing, with a wide variety of delicious options—it was definitely one of the highlights of our trip! The accommodation was spotless, and the bed was incredibly comfortable, ensuring a great night's sleep. The hotel is conveniently located near a shopping mall and plenty of eateries, making it easy to find food and do some shopping. Although parking is available for a fee, it was convenient and easy to access. Overall, I absolutely loved this hotel and would happily stay here again on my next visit!"

"Kushiro isn't a big city, so there's not much to explore. For a one-night stay, this hotel was truly faultless! The room was a standard Japanese-style room, with just enough space to open one suitcase. Downstairs, there's a self-service coffee and tea station, and on each floor, you can choose your own pillow. The breakfast was excellent, and I especially loved the miso soup – it was packed with ingredients and delicious, plus they had Hokkaido milk! Parking is conveniently located right across from the hotel. There seemed to be many restaurants, but in winter, some were closed, and it was really cold, so we didn't venture too far. In summary: the staff were incredibly friendly, and for a one-night stay, it was absolutely perfect."

"My stay this time was far from smooth. I booked a 17 sqm room, but upon arrival, the hotel said it wasn't available and offered a 13-15 sqm room instead, with no refund for the downgrade – absolutely unheard of! I've only ever known hotels to offer free upgrades when the booked room isn't available, never a downgrade without a refund. I arrived at 12 PM and, after being told my booked room was unavailable, I contacted Trip.com. I was met by 'Xiao Hong,' the most unhelpful customer service agent I've ever encountered. Despite calling multiple times over 5 hours, there was no feedback, and she repeatedly delayed responding, costing me dozens of yuan in call fees. Frustrated, I requested a new agent, and the issue was resolved by a supervisor in less than 15 minutes, finally demonstrating the level of service I expect from Trip.com. As a 16-year Trip.com Diamond member, I choose to book through them over other OTA platforms like ** (removed specific OTA name), even paying a bit more, precisely because of their customer service's ability to handle emergencies. This experience was truly disappointing, though I'm glad the customer service supervisor maintained the usual standard."

"The hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement."

"The hotel is in a good location and the service is OK. The free drinks service in the evening is very considerate. We drank whiskey and sake together. We almost forgot that this is a chain hotel. The only drawback is the air conditioning and thin sheets instead of quilt covers."

"The bus stops right in front of the hotel when returning to Kushiro from Lake Akan. It is very convenient. There are izakaya ramen shops and convenience stores nearby. The breakfast is rich and the service is also very good. It is not far from the JR station."

"It was the first time to use a type of inn without a manager like this, and I was a little confused, but I was able to use it without any problems because I was taught by the person who stayed earlier. There is a convenience store nearby and the room is clean, so I felt that the sense of fulfillment as a facility was a level that could be evaluated well."

"I am sad I didn’t get to have the free breakfast. The hotel is a little old but other than that there’s nothing to complain about. Great location to stop by."

"We stayed in a double room for 3 nights. It's a few minutes walk from the station. Because it is snowy now, sometimes it is a bit tough. I love that the room has a separate bath and toilet unit. The sink is outside, that's is more convenience. We enjoyed the onsen every evening. I did the laundry here, and the dryer is good. The only thing we didn't enjoy is the breakfast. It seem to have to much potatoes related dishes."