Βρείτε ξενοδοχεία 4-Star στην πόλη Μελβούρνη

"Just stayed here again for the second time in a month. The staff’s kindness and convenience in location has made us come back and would want to come back again. The lady at the reception (Sorry i didn’t get your name) was so lovely and helpful. We were 10mins early and she had let us checkin and had tried to accommodate our requests. The room was actually way better than what we booked (did not expected the pull out bed but we’re so happy about it) but the bathroom was not cleaned that much. The sink drains so slow like it was a bit clogged and sometimes smelly. It was also dirty when we came in (sink). The circle thingy in the middle was broken too. We asked for our room the next day too and wasn’t cleaned that much. Breakfast is amazing and the staff there is very nice too."

"We stayed for 3 days and 2 nights at this hotel. The room and overall stay were okay, but there were a few disappointing points during our visit. Most of the staff were not very welcoming or smiling, except for one male waiter during breakfast who was friendly and attentive. We were also disappointed that the spa was not working during our stay, as this was one of the main things we were looking forward to. They offered complimentary drinks as compensation, which we appreciated, but it still did not make up for missing that experience. Another issue was the coffee machine during breakfast — the coffee was not hot even after we informed the staff. On a positive note, the reception staff gave my son a teddy bear during check-out, which was a sweet gesture and made him very happy. Overall, the stay was decent, but the service and facilities could definitely be improved."

"The night receptionists were great, with excellent service. The location is in Zone 2, and you can catch a ride right outside the corner, though for a group, taking an Uber to the city center might be more cost-effective. The hotel's design meant that none of the bathroom doors had locks. In our first room, the bathroom door was semi-transparent with a large gap on the side, making it uncomfortable and awkward since there were four of us sharing the room. After speaking with the staff, we were moved to another room with a solid wooden bathroom door, which was much better. However, the new room's lighting was very dim, and some power outlets were loose; even their own lamp would fall out. The small cooking light in the kitchen was also broken. The towel rack in the bathroom was attached to the ceiling, but the ceiling around it was cracked and looked like it was about to fall, which felt quite dangerous. One day, I requested room cleaning and left a note asking them not to make the bed, but the staff didn't even empty the bathroom trash; instead, they left a trash bag for me to change myself.... There were only two tissues left, and they weren't refilled. When I went down to the reception, the staff said they could only make a note to refill them tomorrow, as they didn't have any immediately available. There was no phone in the room, so I had to go to the front desk myself to find staff. Each shift only had one receptionist, so usually, I'd have to wait 10-15 minutes while they dealt with other guests, which was ridiculous. It's not that the staff are bad, but they are severely understaffed! Also, because there was a kitchen but no cooking utensils, when I asked the front desk, the receptionist had to personally bring a set up... they're clearly too busy!"

"I booked this hotel for a business trip by chance, and it completely exceeded my expectations! The location is perfect – quiet yet central, making it easy to meet clients while still being away from the hustle and bustle. The room facilities are new and complete, with a smart toilet, high-speed WiFi, and an HD TV, catering to both work and relaxation. The staff were incredibly attentive; they proactively helped me with my luggage and even upgraded my room for free. The freshly ground coffee and handmade pastries at breakfast were absolutely divine, starting my day off with energy. They even gave me a complimentary gift when I checked out, which really made a lasting impression! I've already recommended it to colleagues, and I'll definitely be staying here again on future visits."

"The location is genuinely great, right in Chinatown. Downstairs, you can find anything you want to eat. It's a perfect spot for Chinese tourists because you can get Chinese food anytime. If you need a convenience store, there's one right next door. You can also head to Chinatown for noodles in the morning. Across the street, there's a theater currently showing a Michael Jackson musical. You can check in online in advance; they'll send you an email. I checked in at the front desk, and the Indian guy was very friendly. They gave me a high-floor room. The room size isn't big, but it's just right for one or two people. The bed and pillows are comfortable, and it's very clean. However, there's no complimentary bottled water or slippers, which really surprised me. The bathroom also lacks a bath mat, so be careful when showering. Otherwise, everything else is pretty good. The gym isn't large, but the equipment is sufficient, with plenty of machines for compound training. I didn't opt for breakfast because there are so many food options downstairs, all within walking distance. The lobby bar on the ground floor is lively in the evenings. Overall, the price-performance ratio is excellent, but many things are minimalist, like the lack of slippers and water. The location is good, and the comfort level is adequate. So, if you prioritize price and location, this place is a solid choice."

"To be honest, the facilities look a bit dated compared to the pictures. The sink was a bit yellowed, and there were some yellowish stains on the shower floor that looked like either shower gel or glue, and they wouldn't wash off. Overall, the impression was just average. The only good thing is that it's very close to Crown Casino, but there are other options in that area, so I might not stay here again next time."

"Great location located near the free tram zone. Staff was incredibly friendly and great to deal with. Would recommend this place to anyone staying in Melbourne."

"We arrived early in Melbourne but the hotel was able to give us our rooms around 11:30am! We are so happy that we can rest in our room for a while before heading out for the day! Thank you so much for this special arrangement! Overall the room was comfortable and clean. View is perfect overlooking the carousell in the dockland bay. There’s a mall just over 5 mins from the hotel where the restaurants are. The location is very convenient, and the tram is a few minutes walk from the hotel. We highly recommended this for families!"

"I recently stayed at Novotel Melbourne on Collins, and overall it was a great experience. The location is unbeatable — right in the heart of the city, with easy access to shops, cafes, and public transport. The rooms were clean, modern, and comfortable, with large windows overlooking Collins Street. The bed was very cozy and ensured a good night’s sleep. Staff were friendly and helpful, especially at check-in — they made everything smooth and welcoming. Breakfast had a good variety of options, and the dining area was bright and pleasant. The gym and facilities were well-maintained, though the pool was a bit small. Overall, it’s an excellent choice for both business and leisure stays. The combination of great location, comfort, and professional service makes it one of the best value stays in Melbourne CBD."

"Good location. Just in front of the tram stop Russel Street on Bourke. There's a Thai & Japanese Restaurant downstairs as well. Front desk is extremely helpful & jolly. Bed is just right. Room is clean. There's a hair dryer, iron, safe, but no toothbrush, I didn't ask, but maybe it's upon request. The good thing about Citadines on Bourke is they have a full kitchen with plates & silverware. We didn't use it, but having a microwave is definitely a plus. They didn't clean daily, but maybe you can ask. But it wasn't an issue for us. We didn't need it anyway. Overall it was a good place to stay in Melbourne, we feel it's very central and near good places to be at."