"Facilities: Overall, this facility is very good in the village, with basic facilities. The restaurant's dining can be strengthened a little, not so delicious, lunch and dinner basic consumption once do not want to eat the second time; The terrace barbecue on the top of the mountain may be changing lights. The next night, I feel that there are not many people and I don’t turn on the lights. It feels not good. During the holidays, barbecue can actually prepare a small batch package for sale, otherwise it will take 40 minutes to go to Hong'an Town to buy things and drive back and forth. Or you should inform the customer that you need to bring your own barbecue dining at the top of the mountain when you check in.
Hygiene: Since most mosquitoes are in the village, the link of insect repellent needs to be strengthened; check-in and check-out during holidays, check-in hygiene needs to be strengthened, the details are not so good, the toilet and sink are not cleaned up, and the floor hygiene of the room is not handled well.
Environment: On the whole, the rooms in each building are designed in a direction. The boss has taken great care at first glance. Without talking about details, the overall environment of the stay is very good. It is also very thoughtful to include simple children's entertainment facilities in the small village.
Service: Service is not worthy of the environment. 1. The front desk is not enthusiastic, and the communication of the customer is relatively slow. For example, when you check in, you have to wait for the customer to ask repeatedly. It was originally booked for two days. The next day, there was no phone call to ask if you would continue to live. The room card will expire the next afternoon. This service communication problem at the front desk needs to be strengthened; 2. The room cleaning aunt is very good and the attitude is very good. 3. The young male service staff at the top of the mountain barbecue is very good and very enthusiastic. If there is something to help deal with at any time, but the attitude of the older is relatively poor. 4. There are fewer sightseeing cars patrolling, resulting in customers need to contact the front desk at any time, so the experience is relatively poor. 5. The main person in charge of the restaurant has a very good attitude. However, the aunt of the restaurant's sanitary cleaning (that is, cleaning the table at any time) was very poor and was not polite to the guests. Originally, there were more people for breakfast and the cleaning was slow. I told her three times and said that we should sit at another table and she would clean it again, but there were guests before other tables. We sat on the table with two cups and a little garbage disposal. I don't know why she is so angry. In short, the overall service needs to be strengthened. It has good environmental facilities, but the service is extremely mismatched."