Βρείτε ξενοδοχεία 4-Star στην πόλη Τζακάρτα

Wonderful and clean hotel apartments equipped with all family necessities for cooking, a living room, a water dispenser, and a good-sized refrigerator, etc. I recommend them for medium to large families. Thanks to the management and all the staff at the hotel. Our stay here was excellent 🌹

The hotel is clean and tidy, and the staff are enthusiastic. The facilities are a bit old but well-maintained, so it didn't really bother us. The air conditioning is very cold, so I recommend bringing a jacket. It's a good place to stay for tourists, with a shopping mall downstairs and easy access to taxis. The price is also reasonable, around 280 RMB per night.

You won't regret it, even if you get a garden view, haha! There are so many kids' activities that the children were so happy they cried when it was time to leave. They have a bubble foam party every weekend and during holidays.

This is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel. However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process. To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly. Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here. In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.

the staff are always ready to help with anything and everything! flight was cancelled due to the eruption of mt krakatao so they helped to assist and made us feel calm despite the situation. they made us feel safe and secure with their awesome service!

The place is clean but some of the item (eg the dinning chairs cushions are badly torn due to long usage. Should have changed). Location near to festival mall where there foods and shopping. Hotel breakfast- common.

The accommodation was clean and the staff were very friendly.

From the moment I arrived, I was greeted with warm smiles and excellent service from all the staff, making for a very pleasant check-in experience. The room was spotlessly clean, and the interior design was superb. The view from the window was particularly amazing, allowing me to fully enjoy a sense of escape.

The facilities are a bit old for a 4-star hotel, but it's acceptable for Indonesia. You definitely can't compare it to hotels back home [in China]. The service attitude is excellent.

Overall it's OK